VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
McKeon Heating, Air & Plumbing
99.454148471616 100
5

260 reviews since September, 2005

McKeon Heating, Air & Plumbing
(770) 249-5327 ยท
Kennesaw, GA 30144

Consumer Review Summary

260 reviews since September, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McKeon Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

260 out of 260 said yes

Q: Were we able to respond to your needs in a timely manner?

259 out of 260 said yes

Q: Did the salesperson understand and meet your needs?

259 out of 259 said yes

Q: Was the work performed to your satisfaction?

257 out of 259 said yes

Q: Was the work area left neat and clean?

255 out of 259 said yes

Q: Would you use our company again and recommend us to others?

256 out of 256 said yes

Q: Please rate your overall experience with our company:

44 out of 50 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kennesaw, GA on Verified Purchase
"All work is done by competent and professional functioning technicians and office staff with a desire to be helpful. "
100% rating 100 from Kennesaw, GA on Verified Purchase
"Kira was amazing! She gave us all the information we needed to make a good decision. She went above and beyond and was extremely kind and very well-versed!!"
100% rating 100 from Acworth, GA on Verified Purchase
"The guys did a great job and were willing to answer all my questions! "
100% rating 100 from Kennesaw, GA on Verified Purchase
"I really like your company. Everyone is very courteous, professional, and competent. All my experiences and interactions with your company have been excellent. During my most recent purchase and installation of 2 furnaces, everyone we dealt with (Shannon, Kara, installers) was terrific!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"First of all, Preston is an amazing maintenance and repair person; his diligence with my old unit led me to choose McKeon when it was time for a replacement. His good work over the years is very appreciated. Second, Cara was a very knowledgeable salesperson who gave me straightforward information and space to make my own decision (with no pressure tactics, which I sincerely appreciate). Third, Tyler and Carter are an incredible installation team who work together extremely well and take sincere pride in their work. I am so grateful for their efforts. Lastly, the office team (Shannon) is always Johnny on the Spot with scheduling and helps with questions. From my experience, it appears that everyone (the whole team at McKeon Heating, Air, and Plumbing) is simply outstanding. I strongly recommend your business to anyone, thank you so so much!"
100% rating 100 from Marietta, GA on Verified Purchase
"Carter and Tyler did a great job with the installation! They were professional, thorough, and personable."
100% rating 100 from Kennesaw, GA on Verified Purchase
"Work was efficient, and the crew was professional!"
100% rating 100 from Marietta, GA on Verified Purchase
"Great experience from initial visit by salesperson to help with pricing and equipment, to an amazing install team. Thanks to all!"
96% rating 100 from Marietta, GA on Verified Purchase
"Fast and friendly service. Did a good job!!!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Everyone from Kara to Shannon to Carter to Tyler to Bob--all were completely transparent, courteous, and professional. It was a great experience overall."
(19 Remaining)