Customer Reviews for McKeon Heating, Air & Plumbing

252 reviews since September, 2005

(770) 249-5327 · www.callmckeon.com/
Kennesaw, GA 30144

Consumer Review Summary

252 reviews since September, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McKeon Heating, Air & Plumbing. Here are the results to date:

5 Star

100%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

252 out of 252 said yes

Q: Were we able to respond to your needs in a timely manner?

252 out of 252 said yes

Q: Did the salesperson understand and meet your needs?

251 out of 251 said yes

Q: Was the work performed to your satisfaction?

251 out of 251 said yes

Q: Was the work area left neat and clean?

248 out of 251 said yes

Q: Would you use our company again and recommend us to others?

249 out of 249 said yes

Q: Please rate your overall experience with our company:

40 out of 44 gave 5 stars

	100% rating 100 by K.W. from Kennesaw, GA on 12/05/25 Verified Purchase "First of all, Preston is an amazing maintenance and repair person; his diligence with my old unit led me to choose McKeon when it was time for a replacement. His good work over the years is very appreciated. Second, Cara was a very knowledgeable salesperson who gave me straightforward information and space to make my own decision (with no pressure tactics, which I sincerely appreciate). Third, Tyler and Carter are an incredible installation team who work together extremely well and take sincere pride in their work. I am so grateful for their efforts. Lastly, the office team (Shannon) is always Johnny on the Spot with scheduling and helps with questions. From my experience, it appears that everyone (the whole team at McKeon Heating, Air, and Plumbing) is simply outstanding. I strongly recommend your business to anyone, thank you so so much!"
	100% rating 100 by A.K. from Marietta, GA on 11/07/25 Verified Purchase "Carter and Tyler did a great job with the installation! They were professional, thorough, and personable."
	100% rating 100 by D.L. from Kennesaw, GA on 10/25/25 Verified Purchase "Work was efficient, and the crew was professional!"
	100% rating 100 by W.B. from Marietta, GA on 10/09/25 Verified Purchase "Great experience from initial visit by salesperson to help with pricing and equipment, to an amazing install team. Thanks to all!"
	96% rating 100 by L.N. from Marietta, GA on 09/20/25 Verified Purchase "Fast and friendly service. Did a good job!!!"
	100% rating 100 by B.W. from Kennesaw, GA on 08/22/25 Verified Purchase "Everyone from Kara to Shannon to Carter to Tyler to Bob--all were completely transparent, courteous, and professional. It was a great experience overall."
	100% rating 100 by D.G. from Woodstock, GA on 08/11/25 Verified Purchase "Your team was great to work with and completed the job extremely quickly. Would use you again."
	100% rating 100 by A.T. from Marietta, GA on 07/30/25 Verified Purchase "They were very prompt and willing to work with me."
	100% rating 100 by N.G. from Kennesaw, GA on 07/15/25 Verified Purchase "Everyone from the time I called until the job was done was courteous and helpful. I appreciate the manner in which everyone reacted. I was only without AC for one day, and that was acceptable. All of the technicians were extremely helpful in explaining questions about what they were doing. "
	100% rating 100 by G.C. from Kennesaw, GA on 07/11/25 Verified Purchase "Patrick -Service Sales and Installation, All Professional!"

(15 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS