Customer Reviews for Deiter Brothers Heating Cooling Energy

4.9

769 reviews since September, 2005

(610) 868-8566 · www.dbrothers.com
Bethlehem, PA 18017

Consumer Review Summary

769 reviews since September, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deiter Brothers Heating Cooling Energy. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

761 out of 768 said yes

Q: Were we able to respond to your needs in a timely manner?

745 out of 767 said yes

Q: Did the salesperson understand and meet your needs?

753 out of 766 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

7 out of 7 said yes

Q: Did the technician understand and meet your needs?

11 out of 11 said yes

Q: Was the work performed to your satisfaction?

751 out of 769 said yes

Q: Was the work area left neat and clean?

753 out of 767 said yes

Q: Would you use our company again and recommend us to others?

755 out of 764 said yes

	100% rating 100 by M.G. from Emmaus, PA on 02/24/24 Verified Purchase "Great job and loving our new furnace and soon the new AC too! Thank you again! "
	100% rating 100 by D.D. from Nazareth, PA on 02/24/24 Verified Purchase "Had our Generac serviced and installed a mini-split system. All the technicians were professional and efficient. Chris was very helpful and patient in explaining the system to us. Along with this, he was essential in our getting the two available rebates! Everything is working well. The cookies were terrific. Thank you for the gift!"
	100% rating 100 by V.T. from Easton, PA on 02/20/24 Verified Purchase "Very professional sales and installation group. We felt that they were looking out for our best interests and provided excellent service."
	100% rating 100 by L.W. from Bloomsbury, NJ on 02/07/24 Verified Purchase "Dieter employees always act in a professional manner. Service on deliveries is always punctual. Installation of a new furnace in November ‘23 went very well."
	100% rating 100 by P.G. from Bethlehem, PA on 02/03/24 Verified Purchase "Outstanding Service and outstanding staff."
	100% rating 100 by L.B. from Coopersburg, PA on 02/03/24 Verified Purchase "My new boiler was installed on schedule, as communicated. They left the workspace cleaner than they found it and did a beautiful job overall. Happy customer!"
	100% rating 100 by P.M. from Easton, PA on 01/02/24 Verified Purchase "I have been very pleased with all the services we have used/purchased from Deiter Brothers and would recommend them without hesitation."
	100% rating 100 by T.W. from Whitehall, PA on 12/18/23 Verified Purchase "Employees are always professional, knowledgeable, and friendly. Thank you for such great customer service!"
	100% rating 100 by R.R. from Martins Creek, PA on 11/18/23 Verified Purchase "Your service has always been great. Had you for years. The cookies were delicious!"
	100% rating 100 by W.S. from Bethlehem, PA on 11/13/23 Verified Purchase "Everyone is very nice and helpful."

(69 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS