VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Doc Savage Heating & Air
99.245496557578 100
5

1,695 reviews since February, 2003

Doc Savage Heating & Air
(706) 793-4131 ยท
Augusta, GA 30906

Consumer Review Summary

1,695 reviews since February, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Doc Savage Heating & Air. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,691 out of 1,695 said yes

Q: Were we able to respond to your needs in a timely manner?

1,679 out of 1,695 said yes

Q: Did the salesperson understand and meet your needs?

1,212 out of 1,220 said yes

Q: Did the technician understand and meet your needs?

468 out of 474 said yes

Q: Was the work performed to your satisfaction?

1,677 out of 1,692 said yes

Q: Was the work area left neat and clean?

1,685 out of 1,690 said yes

Q: Would you use our company again and recommend us to others?

1,683 out of 1,692 said yes

Q: Please rate your overall experience with our company:

393 out of 445 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Augusta, GA on Verified Purchase
"Great overall experience. They explained everything in detail and answered all questions."
100% rating 100 from Garden City, MI on Verified Purchase
"Get communication, give updates as to where we were in the furnace installation process. Will definitely use them again."
100% rating 100 from Augusta, GA on Verified Purchase
"The Doc Savage crew was very courteous, organized, and well-versed in their field. They left the work area neat and very clean. It was a pleasure doing business with Chuck (representative)"
100% rating 100 from Augusta, GA on Verified Purchase
"The workers worked well together and didn't waste time. Very courteous and respectful of me and my home. God bless!"
100% rating 100 from Provdence Frg, VA on Verified Purchase
"Top-shelf customer service."
100% rating 100 from Evans, GA on Verified Purchase
"I only deal with Savage for my HVAC needs!"
100% rating 100 from Evans, GA on Verified Purchase
"Great work on the installation, and the product is working well."
100% rating 100 from Evans, GA on Verified Purchase
"One of the best experiences that we have had especially in GA. Most companies just don't reply when contacted. Doc Savage not only called us back but came out within a couple of days and was able to get our equipment installed within two days. These guys were very professional and extremely friendly to address any and all questions that I had. Highly recommended!!!"
100% rating 100 from Evans, GA on Verified Purchase
"The crew was prompt, hard-working, neat, and polite!"
100% rating 100 from Blythe, GA on Verified Purchase
"The staff from the salesperson to the installation crew to the office personnel are all AWESOME! Very personal, knowledgeable, and professional."
(212 Remaining)