Customer Reviews for Doc Savage Heating & Air

Doc Savage Heating & Air

1,682 reviews since February, 2003

(706) 793-4131 · docsavageair.com
Augusta, GA 30906

Consumer Review Summary

1,682 reviews since February, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Doc Savage Heating & Air. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,678 out of 1,682 said yes

Q: Were we able to respond to your needs in a timely manner?

1,666 out of 1,682 said yes

Q: Did the salesperson understand and meet your needs?

1,199 out of 1,207 said yes

Q: Did the technician understand and meet your needs?

468 out of 474 said yes

Q: Was the work performed to your satisfaction?

1,665 out of 1,680 said yes

Q: Was the work area left neat and clean?

1,672 out of 1,677 said yes

Q: Would you use our company again and recommend us to others?

1,670 out of 1,679 said yes

Q: Please rate your overall experience with our company:

393 out of 445 gave 5 stars

	100% rating 100 by J.W. from Evans, GA on 03/24/25 Verified Purchase "One of the best experiences that we have had especially in GA. Most companies just don't reply when contacted. Doc Savage not only called us back but came out within a couple of days and was able to get our equipment installed within two days. These guys were very professional and extremely friendly to address any and all questions that I had. Highly recommended!!!"
	100% rating 100 by J.B. from Evans, GA on 03/23/25 Verified Purchase "The crew was prompt, hard-working, neat, and polite!"
	100% rating 100 by D.C. from Blythe, GA on 03/18/25 Verified Purchase "The staff from the salesperson to the installation crew to the office personnel are all AWESOME! Very personal, knowledgeable, and professional."
	100% rating 100 by G.C. from Evans, GA on 03/17/25 Verified Purchase "All workers were timely, professional, and courteous."
	100% rating 100 by C.S. from Augusta, GA on 03/10/25 Verified Purchase "Best experience I have had dealing with a service company."
	100% rating 100 by K.M. from Augusta, GA on 02/28/25 Verified Purchase "Everyone at the company I dealt with was courteous and professional. The new HVAC is working perfectly."
	100% rating 100 by R.D. from Grovetown, GA on 12/16/24 Verified Purchase "I know Joe and am very pleased. I have been a customer for years!"
	100% rating 100 by A.W. from Martinez, GA on 11/30/24 Verified Purchase "Amazing experience. Wonderful team! Highly recommend."
	100% rating 100 by K.C. from Augusta, GA on 11/24/24 Verified Purchase "Thank you to Randy, Chuck, and Henry! We are so thankful for your great service."
	100% rating 100 by C.A. from Hephzibah, GA on 11/16/24 Verified Purchase "I was very satisfied with the service I received. I was kept informed and all the work was done in a timely and professional manner. Thanks for a great job! "

(205 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS