VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ed's Heating & Cooling
99.463190184049 100
5

188 reviews since March, 2013

Ed's Heating & Cooling
(417) 334-1207 ·
Hollister, MO 65673

Consumer Review Summary

188 reviews since March, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ed's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

187 out of 188 said yes

Q: Were we able to respond to your needs in a timely manner?

187 out of 188 said yes

Q: Did the salesperson understand and meet your needs?

187 out of 187 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

185 out of 187 said yes

Q: Was the work area left neat and clean?

187 out of 188 said yes

Q: Would you use our company again and recommend us to others?

182 out of 182 said yes

Q: Please rate your overall experience with our company:

176 out of 183 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Branson, MO on Verified Purchase
"I am so glad that we purchased a replacement heat pump system from Ed's. The installation went great. Thanks."
100% rating 100 from Reeds Spring, MO on Verified Purchase
"Excellent service. Wish I had known you before I replaced my first unit."
96% rating 100 from Blue Eye, MO on Verified Purchase
"Brent was very timely and very fair-priced. The technicians were also very good and knowledgeable. I enjoyed them. Thank you for a job well done."
100% rating 100 from Shawnee, KS on Verified Purchase
"Ed's quote was a turn-key system with high-quality equipment and they did what they said they were going to do."
100% rating 100 from Kimberling Cy, MO on Verified Purchase
"Great! Very helpful!"
100% rating 100 from Reeds Spring, MO on Verified Purchase
"Ed's Heating & Cooling has been my "go-to" HVAC company for 10+ years. Very professional and well-run company."
100% rating 100 from Blue Eye, MO on Verified Purchase
"You have done work for me and my mother-in-law and I like you guys in all aspects. Will deal with you forever."
100% rating 100 from Forsyth, MO on Verified Purchase
"I’ve known Guy for a long time and I trust whatever he tells me. He is the reason I switched to your company. We replaced my whole unit and they were able to do it in one day just like Guy told me. The guys who did the job were very professional and wanted to make sure everything was right before they left. It’s so nice to find great customer service in a world where everyone is more worried about numbers instead of customers. I’d recommend your company to anyone needing heating or air conditioning service without hesitation. Guy goes above and beyond every time. "
100% rating 100 from Branson, MO on Verified Purchase
"Thank you for the integrity and no-nonsense business. It was a very pleasant experience from start to finish. Thank you for the thoughtful sweet treat."
100% rating 100 from Hollister, MO on Verified Purchase
"I have used three different HVAC contractors in the Branson area so I called when my mini-split went out. The staff at Ed's was the best! A little less expensive, same product but a lot more respectful and professional than the others."
(34 Remaining)