99.195071868583 100
5

3,379 reviews since December, 2002

Fred F. Collis & Sons, Inc.
(315) 768-2323 ·
Yorkville, NY 13495-0213

Consumer Review Summary

3,379 reviews since December, 2002

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fred F. Collis & Sons, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,178 out of 2,181 said yes

Q: Were we able to respond to your needs in a timely manner?

2,165 out of 2,181 said yes

Q: Did the salesperson understand and meet your needs?

2,176 out of 2,181 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

2,173 out of 2,180 said yes

Q: Was the work area left neat and clean?

2,175 out of 2,180 said yes

Q: Would you use our company again and recommend us to others?

2,178 out of 2,181 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,132 out of 1,177 gave 5 stars

Q: Timeliness in responding to your needs:

1,115 out of 1,181 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

603 out of 622 gave 5 stars

Q: Knowledge and expertise of the Installation Team:

599 out of 619 gave 5 stars

Q: Communication and follow-up from the Salesperson:

582 out of 622 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

604 out of 623 gave 5 stars

Q: Condition of the work area after job completion:

1,130 out of 1,178 gave 5 stars

Q: How likely would you be to use our company again?

1,140 out of 1,191 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,133 out of 1,190 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

547 out of 558 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

543 out of 562 gave 5 stars

Q: Overall experience with the Service Technician:

534 out of 551 gave 5 stars

Q: Please rate your overall experience with our company:

1,136 out of 1,186 gave 5 stars