Customer Reviews for Fulkerson Plumbing & Air Conditioning

4.9

759 reviews since June, 2006

(575) 622-1600 · fulkerson-services.com
Roswell, NM 88201

Consumer Review Summary

759 reviews since June, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fulkerson Plumbing & Air Conditioning. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

634 out of 637 said yes

Q: Were we able to respond to your needs in a timely manner?

627 out of 636 said yes

Q: Did the service technician(s) wear floor savers upon entering your home?

57 out of 80 said yes

Q: Was the work performed to your satisfaction?

629 out of 637 said yes

Q: Did the service technician explain up-front pricing and provide you with an up-front quote?

74 out of 80 said yes

Q: Was the work area left neat and clean?

625 out of 637 said yes

Q: Would you use our company again and recommend us to others?

630 out of 636 said yes

Q: Courtesy and professionalism of our Phone Representatives:

108 out of 121 gave 5 stars

Q: Timeliness in responding to your needs:

100 out of 122 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

108 out of 121 gave 5 stars

Q: Communication and follow-up from the Salesperson:

92 out of 120 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

113 out of 122 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

103 out of 122 gave 5 stars

Q: Condition of the work area after job completion:

107 out of 122 gave 5 stars

Q: How likely would you be to use our company again?

110 out of 122 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

105 out of 119 gave 5 stars

Q: Please rate your overall experience with our company:

103 out of 122 gave 5 stars

	100% rating 100 by M.R. from Roswell, NM on 02/27/26 Verified Purchase "Braxton and his team did a great job, especially since our heating system decided to go out during a snowstorm and during the coldest weather we have had. Our past experiences with Fulkerson have always been exceptional, and we knew that this one would be met with the same quality and expertise we have always received! Thank you!"
	100% rating 100 by B.S. from Roswell, NM on 01/13/26 Verified Purchase "The salesman was very professional, and the installers were very polite and seemed very knowledgeable. When I call, I am greeted by a friendly representative."
	100% rating 100 by J.M. from Roswell, NM on 12/19/25 Verified Purchase "We appreciate the expertise and success of the employees in resolving any plumbing and heating/cooling needs in our home. We like their information regarding options."
	100% rating 100 by R.T. from Roswell, NM on 11/22/25 Verified Purchase "Great service!"
	100% rating 100 by G.B. from Roswell, NM on 11/14/25 Verified Purchase "We were VERY happy with our service!! "
	100% rating 100 by H.M. from Roswell, NM on 09/22/25 Verified Purchase "Mom and Dad have used Fulkerson for, at this point, a couple of decades. We have no reason to change from the consistent quality they've received."
	100% rating 100 by E.C. from Artesia, NM on 08/16/25 Verified Purchase "Braxton was very professional and provided a thorough explanation of the products, services, and quote. The installers were professional, kept our home and the outside working areas clean, and finished the job in a timely manner. We have recommended Fulkerson to our friends and family and will continue to do so! "
	100% rating 100 by K.B. from Elizabeth, CO on 05/12/25 Verified Purchase "Good overall service!"
	100% rating 100 by M.H. from Roswell, NM on 04/30/25 Verified Purchase "I loved the way you let us know who was coming out and when."
	95% rating 100 by D.P. from Roswell, NM on 04/29/25 Verified Purchase "Fulkerson has been my only heat/air/plumbing service for over 25 years. Never disappointed! Best there is!"

(38 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS