98.755968836391 100
5

1,162 reviews since October, 2013

GSM Services
704-864-0344 ·
Gastonia, NC 28052

Consumer Review Summary

1,162 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of GSM Services. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,159 out of 1,161 said yes

Q: Were we able to respond to your needs in a timely manner?

1,140 out of 1,161 said yes

Q: Did the salesperson understand and meet your needs?

457 out of 465 said yes

Q: Did the technician understand and meet your needs?

689 out of 695 said yes

Q: Was the work performed to your satisfaction?

1,138 out of 1,156 said yes

Q: Was the work area left neat and clean?

1,150 out of 1,158 said yes

Q: Would you use our company again and recommend us to others?

1,145 out of 1,150 said yes

Q: Please rate your overall experience with our company:

911 out of 1,012 gave 5 stars