98.931818181818 100
5

1,124 reviews since October, 2013

GSM Services
704-864-0344 ·
Gastonia, NC 28052

Consumer Review Summary

1,124 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of GSM Services. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,122 out of 1,123 said yes

Q: Were we able to respond to your needs in a timely manner?

1,106 out of 1,123 said yes

Q: Did the salesperson understand and meet your needs?

422 out of 427 said yes

Q: Did the technician understand and meet your needs?

689 out of 695 said yes

Q: Was the work performed to your satisfaction?

1,103 out of 1,119 said yes

Q: Was the work area left neat and clean?

1,114 out of 1,120 said yes

Q: Would you use our company again and recommend us to others?

1,109 out of 1,112 said yes

Q: Please rate your overall experience with our company:

884 out of 981 gave 5 stars