98.721188216443 100
5

1,185 reviews since October, 2013

GSM Services
704-864-0344 ·
Gastonia, NC 28052

Consumer Review Summary

1,185 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of GSM Services. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,182 out of 1,184 said yes

Q: Were we able to respond to your needs in a timely manner?

1,162 out of 1,184 said yes

Q: Did the salesperson understand and meet your needs?

479 out of 488 said yes

Q: Did the technician understand and meet your needs?

689 out of 695 said yes

Q: Was the work performed to your satisfaction?

1,160 out of 1,179 said yes

Q: Was the work area left neat and clean?

1,173 out of 1,181 said yes

Q: Would you use our company again and recommend us to others?

1,167 out of 1,173 said yes

Q: Please rate your overall experience with our company:

926 out of 1,029 gave 5 stars