5
1,136 reviews since May, 2006
Consumer Review Summary
1,136 reviews since May, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of General Air Conditioning. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
578 out of 579 said yes
Q: Were we able to respond to your needs in a timely manner?
577 out of 580 said yes
Q: Did the salesperson understand and meet your needs?
423 out of 425 said yes
Q: Did the technician understand and meet your needs?
155 out of 155 said yes
Q: Was the work performed to your satisfaction?
578 out of 579 said yes
Q: Was the work area left neat and clean?
575 out of 578 said yes
Q: Courtesy and professionalism of our Phone Representatives:
512 out of 549 gave 5 stars
Q: Would you use our company again and recommend us to others?
578 out of 581 said yes
Q: Timeliness in responding to your needs:
516 out of 551 gave 5 stars
Q: Condition of the work area after job completion:
518 out of 550 gave 5 stars
Q: How likely would you be to use our company again?
520 out of 551 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
511 out of 549 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
517 out of 547 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
508 out of 545 gave 5 stars
Q: Overall experience with the Service Technician:
509 out of 545 gave 5 stars
Q: Please rate your overall experience with our company:
511 out of 544 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS