98.410228656474 100
4.9

967 reviews since May, 2006

General Air Conditioning
210-684-1907 ·
San Antonio, TX 78238

Consumer Review Summary

967 reviews since May, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of General Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

412 out of 413 said yes

Q: Were we able to respond to your needs in a timely manner?

411 out of 414 said yes

Q: Did the salesperson understand and meet your needs?

257 out of 259 said yes

Q: Did the technician understand and meet your needs?

155 out of 155 said yes

Q: Was the work performed to your satisfaction?

411 out of 412 said yes

Q: Was the work area left neat and clean?

409 out of 411 said yes

Q: Would you use our company again and recommend us to others?

412 out of 414 said yes

Q: Courtesy and professionalism of our Phone Representatives:

510 out of 547 gave 5 stars

Q: Timeliness in responding to your needs:

514 out of 549 gave 5 stars

Q: Condition of the work area after job completion:

516 out of 548 gave 5 stars

Q: How likely would you be to use our company again?

519 out of 549 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

510 out of 547 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

515 out of 545 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

507 out of 543 gave 5 stars

Q: Overall experience with the Service Technician:

507 out of 543 gave 5 stars

Q: Please rate your overall experience with our company:

510 out of 542 gave 5 stars