98.413897280967 100
4.9

1,003 reviews since May, 2006

General Air Conditioning
(210) 684-1907 ·
San Antonio, TX 78238

Consumer Review Summary

1,003 reviews since May, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of General Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

446 out of 447 said yes

Q: Were we able to respond to your needs in a timely manner?

445 out of 448 said yes

Q: Did the salesperson understand and meet your needs?

291 out of 293 said yes

Q: Did the technician understand and meet your needs?

155 out of 155 said yes

Q: Was the work performed to your satisfaction?

445 out of 446 said yes

Q: Was the work area left neat and clean?

442 out of 445 said yes

Q: Would you use our company again and recommend us to others?

445 out of 448 said yes

Q: Courtesy and professionalism of our Phone Representatives:

512 out of 549 gave 5 stars

Q: Timeliness in responding to your needs:

516 out of 551 gave 5 stars

Q: Condition of the work area after job completion:

518 out of 550 gave 5 stars

Q: How likely would you be to use our company again?

520 out of 551 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

511 out of 549 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

517 out of 547 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

508 out of 545 gave 5 stars

Q: Overall experience with the Service Technician:

509 out of 545 gave 5 stars

Q: Please rate your overall experience with our company:

511 out of 544 gave 5 stars