Customer Reviews for Green Heating and Cooling

Green Heating and Cooling

4.9

2,008 reviews since August, 2003

(770) 479-2844 · greenheatingandcooling.com
Canton, GA 30169

Consumer Review Summary

2,008 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

194 out of 200 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

191 out of 197 gave 5 stars

Q: Please rate your overall experience with our company:

627 out of 665 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

278 out of 290 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

269 out of 291 gave 5 stars

Q: Condition of the work area after job completion:

264 out of 293 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

275 out of 292 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

	100% rating 100 by R.K. from Fairmount, GA on 06/23/25 Verified Purchase "Green Heating and Cooling has been our HVAC provider for over 20 years. They are extremely professional, from the office staff to the installers and technicians. I would highly recommend them to anyone with HVAC needs. "
	100% rating 100 by A.B. from Marietta, GA on 06/14/25 Verified Purchase "Awesome job from beginning to end. Thanks to everyone for helping out! Special thanks to Jonathan for his patience, professionalism, and assistance!"
	100% rating 100 by D.M. from Canton, GA on 05/29/25 Verified Purchase "I’m grateful for the team and the work they did. We are very satisfied with the unit and the workers. "
	96% rating 100 by W.S. from Marietta, GA on 05/28/25 Verified Purchase "Installers were thorough and conscientious; they spent the necessary time to do the job correctly and completely. I appreciated that. Our sales advisor, Stephanie, was involved throughout the process and followed up during and after installation to check the status and intercept any potential problems. Very competent and professional team! "
	100% rating 100 by J.C. from Canton, GA on 05/25/25 Verified Purchase "Chad and Corey were very professional, explained everything well, and left no sign of them being in our home, except for our new system. The system is working great, and we are very pleased. From starting with Heath to finalizing our payment, everyone was extremely helpful! Will never do HVAC with anyone except Green! They are awesome!!"
	100% rating 100 by W.B. from Cumming, GA on 05/20/25 Verified Purchase "Our experience with Greens H/A was top-notch! They did a great job, and were very super friendly and easy to work with throughout the process. We’ve been customers of Greens for 11 years!"
	93% rating 100 by T.P. from Dallas, GA on 05/14/25 Verified Purchase "Green is an awesome company, top to bottom, with staff providing spectacular service. Staff can’t say enough good things about them. I would recommend them to anybody."
	100% rating 100 by D.W. from Canton, GA on 05/14/25 Verified Purchase "The young man putting in the AC/heat unit told me he had a new sheet of plywood to put under the new unit because the one there was rotten. This happened many years ago as the pan overflowed. He didn’t have to do this, but did. Part of the facings around the attic steps had to be taken down to get the unit in. They put everything back. They removed the old unit and all the trash. Excellent job!"
	100% rating 100 by J.L. from Canton, GA on 05/13/25 Verified Purchase "The experience and service were amazing since day one. I felt very comfortable and was helped during the entire process. 100% recommend you guys to everyone. Thank you again for everything y'all have done for us."
	100% rating 100 by R.C. from Waleska, GA on 05/09/25 Verified Purchase "Fine company!"

(251 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS