VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Green Heating and Cooling
97.602439681898 100
4.9

2,033 reviews since August, 2003

Green Heating and Cooling
(770) 479-2844 ·
Canton, GA 30169

Consumer Review Summary

2,033 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

219 out of 225 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

215 out of 222 gave 5 stars

Q: Please rate your overall experience with our company:

651 out of 690 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

303 out of 315 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

292 out of 316 gave 5 stars

Q: Condition of the work area after job completion:

287 out of 318 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

299 out of 317 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Canton, GA on Verified Purchase
"Thanks for the quick response and great service!"
100% rating 100 from Canton, GA on Verified Purchase
"We had an issue that was dealt with promptly and professionally. Thanks. We appreciate it."
100% rating 100 from Jasper, GA on Verified Purchase
"We’ve been customers for over 20 years, always received great professional service!"
100% rating 100 from Marietta, GA on Verified Purchase
"I have been a customer for 18 years. Recently, they replaced my HVAC system and did a superb job from start to finish! I would highly recommend this company."
100% rating 100 from Canton, GA on Verified Purchase
"It was an easy process to order a replacement unit. The installation team was punctual and courteous. No issues."
100% rating 100 from Atlanta, GA on Verified Purchase
"My experience with Green Heating and Cooling has been outstanding. They have always provided the highest quality service possible. Recently, they sold us and installed two new HVAC systems. The experience could not have been better. They were good to their word all the way through the process."
100% rating 100 from Jasper, GA on Verified Purchase
"As usual, a very pleasant experience dealing with your staff. Installers were very courteous and conscientious and had the new system up and running in no time at all."
96% rating 100 from Canton, GA on Verified Purchase
"Very friendly and efficient. Would definitely use again. "
100% rating 100 from Woodstock, GA on Verified Purchase
"Excellent experience, trained expert service by all!"
100% rating 100 from Canton, GA on Verified Purchase
"Love Green Heating and Cooling! This is our 2nd heat pump we've purchased from them. Prices are good, everyone is courteous, informative, and very friendly. Great folks! Great customer service!!! Great company!!!"
(268 Remaining)