Customer Reviews for Green Heating and Cooling

Green Heating and Cooling

4.9

2,097 reviews since August, 2003

(770) 479-2844 · greenheatingandcooling.com
Canton, GA 30169

Consumer Review Summary

2,097 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

281 out of 288 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

277 out of 285 gave 5 stars

Q: Please rate your overall experience with our company:

714 out of 754 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

366 out of 379 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

355 out of 380 gave 5 stars

Q: Condition of the work area after job completion:

347 out of 382 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

361 out of 380 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

	100% rating 100 by J.H. from Canton, GA on 04/28/26 Verified Purchase "The overall care and professionalism provided to make sure my elderly Mother’s AC unit was up and running was above and beyond!! Dustin and the team were amazing and so caring. And Gene got her up and running quickly with exactly what she needed. They realized how important her situation was with being elderly. We couldn’t have asked for better! Thank you! "
	100% rating 100 by S.C. from Ball Ground, GA on 04/11/26 Verified Purchase "Great company with great customer service. Thanks!"
	100% rating 100 by L.S. from Canton, GA on 04/11/26 Verified Purchase "I can always count on the service techs to be on time, plus friendly professionals. They get things in order plus answer any questions."
	100% rating 100 by N.H. from Woodstock, GA on 04/09/26 Verified Purchase "Great job! Thanks!"
	100% rating 100 by T.T. from Canton, GA on 04/07/26 Verified Purchase "We’ve used Green Heating for many years, and they have always taken such good care of our needs in a very timely and professional manner! "
	100% rating 100 by N.L. from Woodstock, GA on 04/07/26 Verified Purchase "A very good experience from the start....Gene did a great sales job, and so did the technician - I think his name was James. I trusted him to be at my house when I had to leave for a couple of hours. Happy with my new system!"
	100% rating 100 by N.A. from Woodstock, GA on 03/26/26 Verified Purchase "Everyone we had contact with at Green Heating and Cooling was friendly, courteous, and professional! "
	100% rating 100 by R.L. from Atlanta, GA on 03/20/26 Verified Purchase "I have been using Green Heating and Air for over 6 years. They have installed several units and perform preventative maintenance for my residential and commercial customers. Awesome service from their installers and technicians. Highly recommend them for your HVAC needs. "
	100% rating 100 by J.C. from Canton, GA on 02/21/26 Verified Purchase "Stephanie was awesome to work with, so kind and caring! Jesse made sure to explain everything well. He worked very hard and kept us up on what steps they were taking. Clay worked very hard, without taking a break! He was very efficient and knowledgeable with the installation. EVERYONE at Green H & C was a pleasure to work with...kinda like family!!!"
	100% rating 100 by R.C. from Canton, GA on 02/21/26 Verified Purchase "Green has always done an excellent job for us over the past 10+ years. They installed a new HVAC system a week ago and did an excellent job as usual Stephanie was great, as were the installers James and Clay. Thank you, Green! "

(304 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS