VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Green Heating and Cooling
97.548322910745 100
4.9

1,923 reviews since August, 2003

Green Heating and Cooling
(770) 479-2844 ·
Canton, GA 30169

Consumer Review Summary

1,923 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

112 out of 115 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

111 out of 114 gave 5 stars

Q: Please rate your overall experience with our company:

549 out of 580 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

197 out of 205 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

191 out of 207 gave 5 stars

Q: Condition of the work area after job completion:

186 out of 208 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

195 out of 208 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tate, GA on Verified Purchase
"Nothing but praise!"
100% rating 100 from Marietta, GA on Verified Purchase
"It has always been a pleasure working with the Green-Gibson family-owned team for 37 years!"
100% rating 100 from Canton, GA on Verified Purchase
"Great experience all around."
100% rating 100 from Waleska, GA on Verified Purchase
"The sales advisor was very helpful, and explanatory, and answered all questions. The installation crew was excellent, had a quality installation, was polite, and cleaned up well. The response to the system issue the next day was excellent."
100% rating 100 from Waleska, GA on Verified Purchase
"My experience was great! Every employee that I dealt with at Green Heating & Cooling was professional and courteous. The people that handled my AC needs were Liz, Ashley, Steve, Brandon, Gene, Robert and James. Each of them were five star excellent!!"
100% rating 100 from Ellijay, GA on Verified Purchase
"Thank you Green Heating and Cooling! I appreciate the front office staff being very quick and courteous to schedule appointments. I needed a new air conditioner and you guys were quick to diagnose the problem and give me options. Heath went above and beyond making sure I got the right unit and things were working again. The installation guys were on time, respectful, and efficient. Thanks again!"
100% rating 100 from Waleska, GA on Verified Purchase
"Couldn’t be more pleased with the service we received from your business. Excellent, the salesperson, was very knowledgeable. The service technicians are very efficient and work diligently to complete the task. Yours is an excellent company to work with. Much thanks."
96% rating 100 from Canton, GA on Verified Purchase
"I always get great service from Green Heating and Cooling. Been using them for my heating and air services for many years."
100% rating 100 from Marble Hill, GA on Verified Purchase
"Green Heating and Cooling has the best employees in the business. The work was performed as I expected. A great company and I highly recommend them."
100% rating 100 from Canton, GA on Verified Purchase
"The staff understood our needs, especially with the either in the 90's. they were efficient and immediately held a spot for us. The team arrived early and was very professional. It was a stressful time for us and Green Air made it as painless as possible."
(206 Remaining)