Customer Reviews for Green Valley Cooling & Heating

2,599 reviews since November, 2013

(520) 625-1234 · greenvalleycooling.com
Green Valley, AZ 85614

Consumer Review Summary

2,599 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,894 out of 1,896 said yes

Q: Were we able to respond to your needs in a timely manner?

1,892 out of 1,899 said yes

Q: Did the salesperson understand and meet your needs?

1,881 out of 1,884 said yes

Q: Was the work performed to your satisfaction?

1,868 out of 1,876 said yes

Q: Was the work area left neat and clean?

1,873 out of 1,885 said yes

Q: Courtesy and professionalism of our Phone Representatives:

683 out of 707 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,888 out of 1,889 said yes

Q: Timeliness in responding to your needs:

660 out of 693 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

669 out of 692 gave 5 stars

Q: Communication and follow-up from the Salesperson:

630 out of 684 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

668 out of 693 gave 5 stars

Q: Please rate your overall experience with our company:

2,337 out of 2,436 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

638 out of 688 gave 5 stars

Q: Condition of the work area after job completion:

629 out of 691 gave 5 stars

Q: How likely would you be to use our company again?

671 out of 695 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

666 out of 693 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

14 out of 14 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

13 out of 14 gave 5 stars

Q: Overall experience with the Service Technician:

13 out of 14 gave 5 stars

	100% rating 100 by J.D. from Green Valley, AZ on 04/10/26 Verified Purchase "I like your maintenance program, your fast response, and polite service! "
	100% rating 100 by D.L. from Green Valley, AZ on 04/09/26 Verified Purchase "I could not be happier with our relationship with Green Valley Cooling and Heating. They bend over backwards to help us."
	100% rating 100 by C.H. from Green Valley, AZ on 04/09/26 Verified Purchase "I can always count on Green Valley Cooling and Heating! I have had a service contract since I moved here 17 years ago."
	100% rating 100 by H.D. from Green Valley, AZ on 04/01/26 Verified Purchase "Everything went as we were told it would. The work area was left clean."
	100% rating 100 by R.W. from Green Valley, AZ on 03/19/26 Verified Purchase "Can't believe they pulled it off in one day!"
	100% rating 100 by P.T. from Green Valley, AZ on 03/12/26 Verified Purchase "I've always been a fan of Green Valley Cooling and Heating. My HVAC system was professionally installed. The people were great. "
	100% rating 100 by P.A. from Green Valley, AZ on 03/11/26 Verified Purchase "Love our new AC unit. Tested both heating and cooling, and they work great. We've needed the heat in the a.m., and it heats up fast. In testing the cooling, we know it works very well. The entire team is very professional, and we'd welcome them back any time. Special thanks, as always, to Cody!"
	100% rating 100 by J.L. from Green Valley, AZ on 03/11/26 Verified Purchase "Everyone was great, and I am appreciative of your company!"
	100% rating 100 by G.E. from Green Valley, AZ on 03/11/26 Verified Purchase "When the HVAC system we ordered was not readily available, rather than asking us to wait a few weeks, they immediately offered us the option of a free upgrade! "
	100% rating 100 by B.W. from Green Valley, AZ on 03/11/26 Verified Purchase "I was very pleased with all aspects of the installation of the new rooftop unit. The salesperson, Robert, was very informative. I was fortunate enough to take advantage of the 'winter special' promotion, too, which saved me some money, which was definitely appreciated. The installation crew was very professional and completed the job in a timely manner. I will be sure to recommend Green Valley Cooling & Heating to my friends and neighbors. Thank you!"

(746 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS