5
2,258 reviews since November, 2013
Consumer Review Summary
2,258 reviews since November, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,894 out of 1,896 said yes
Q: Were we able to respond to your needs in a timely manner?
1,892 out of 1,899 said yes
Q: Did the salesperson understand and meet your needs?
1,881 out of 1,884 said yes
Q: Was the work performed to your satisfaction?
1,868 out of 1,876 said yes
Q: Was the work area left neat and clean?
1,873 out of 1,885 said yes
Q: Courtesy and professionalism of our Phone Representatives:
359 out of 370 gave 5 stars
Q: Would you use our company again and recommend us to others?
1,888 out of 1,889 said yes
Q: Timeliness in responding to your needs:
338 out of 355 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
349 out of 357 gave 5 stars
Q: Communication and follow-up from the Salesperson:
331 out of 353 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
340 out of 353 gave 5 stars
Q: Please rate your overall experience with our company:
2,020 out of 2,100 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
331 out of 350 gave 5 stars
Q: Condition of the work area after job completion:
325 out of 354 gave 5 stars
Q: How likely would you be to use our company again?
346 out of 357 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
344 out of 356 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
14 out of 14 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 14 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 14 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS