5
2,622 reviews since November, 2013
Consumer Review Summary
2,622 reviews since November, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,894 out of 1,896 said yes
Q: Were we able to respond to your needs in a timely manner?
1,892 out of 1,899 said yes
Q: Did the salesperson understand and meet your needs?
1,881 out of 1,884 said yes
Q: Was the work performed to your satisfaction?
1,868 out of 1,876 said yes
Q: Was the work area left neat and clean?
1,873 out of 1,885 said yes
Q: Courtesy and professionalism of our Phone Representatives:
705 out of 729 gave 5 stars
Q: Would you use our company again and recommend us to others?
1,888 out of 1,889 said yes
Q: Timeliness in responding to your needs:
682 out of 715 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
691 out of 715 gave 5 stars
Q: Communication and follow-up from the Salesperson:
650 out of 707 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
691 out of 716 gave 5 stars
Q: Please rate your overall experience with our company:
2,359 out of 2,459 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
660 out of 711 gave 5 stars
Q: Condition of the work area after job completion:
650 out of 714 gave 5 stars
Q: How likely would you be to use our company again?
693 out of 718 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
688 out of 716 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
14 out of 14 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 14 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 14 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS