5
2,436 reviews since November, 2013
Consumer Review Summary
2,436 reviews since November, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,894 out of 1,896 said yes
Q: Were we able to respond to your needs in a timely manner?
1,892 out of 1,899 said yes
Q: Did the salesperson understand and meet your needs?
1,881 out of 1,884 said yes
Q: Was the work performed to your satisfaction?
1,868 out of 1,876 said yes
Q: Was the work area left neat and clean?
1,873 out of 1,885 said yes
Q: Would you use our company again and recommend us to others?
1,888 out of 1,889 said yes
Q: Courtesy and professionalism of our Phone Representatives:
529 out of 545 gave 5 stars
Q: Timeliness in responding to your needs:
511 out of 532 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
519 out of 533 gave 5 stars
Q: Communication and follow-up from the Salesperson:
492 out of 526 gave 5 stars
Q: Please rate your overall experience with our company:
2,188 out of 2,274 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
512 out of 531 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
496 out of 527 gave 5 stars
Q: Condition of the work area after job completion:
484 out of 528 gave 5 stars
Q: How likely would you be to use our company again?
519 out of 533 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
515 out of 531 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
14 out of 14 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 14 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 14 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS