5
2,391 reviews since November, 2013
Consumer Review Summary
2,391 reviews since November, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,894 out of 1,896 said yes
Q: Were we able to respond to your needs in a timely manner?
1,892 out of 1,899 said yes
Q: Did the salesperson understand and meet your needs?
1,881 out of 1,884 said yes
Q: Was the work performed to your satisfaction?
1,868 out of 1,876 said yes
Q: Was the work area left neat and clean?
1,873 out of 1,885 said yes
Q: Courtesy and professionalism of our Phone Representatives:
484 out of 500 gave 5 stars
Q: Would you use our company again and recommend us to others?
1,888 out of 1,889 said yes
Q: Timeliness in responding to your needs:
466 out of 487 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
475 out of 488 gave 5 stars
Q: Communication and follow-up from the Salesperson:
450 out of 482 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
469 out of 486 gave 5 stars
Q: Please rate your overall experience with our company:
2,144 out of 2,230 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
456 out of 482 gave 5 stars
Q: Condition of the work area after job completion:
445 out of 483 gave 5 stars
Q: How likely would you be to use our company again?
475 out of 489 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
473 out of 488 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
14 out of 14 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 14 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 14 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS