VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.680704990265 100
5

1,413 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,413 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,405 out of 1,409 said yes

Q: Were we able to respond to your needs in a timely manner?

1,397 out of 1,407 said yes

Q: Did the salesperson understand and meet your needs?

660 out of 666 said yes

Q: Did the technician understand and meet your needs?

735 out of 738 said yes

Q: Was the work performed to your satisfaction?

1,382 out of 1,405 said yes

Q: Was the work area left neat and clean?

1,381 out of 1,407 said yes

Q: Would you use our company again and recommend us to others?

1,377 out of 1,391 said yes

Q: Please rate your overall experience with our company:

1,199 out of 1,336 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Fairfield, OH on Verified Purchase
"All employees are great to interact with. The various technicians are knowledgeable and personable - you have great employees who make a big difference!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Thank you for great service!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann Services has been helping me for years. I know I can always trust and depend on their work and products."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everyone at Herrmann Services is awesome. We bought a new water heater from you a few years ago, and when we started having issues with our AC this summer, Herrmann Services was the first and only place we called for diagnosis and replacement of the entire HVAC system. Your employees are kind, efficient, and don't waste our time, which we really appreciate, in addition to the excellent work they do."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have been a customer since we moved to Cincinnati a few years ago. We learned about your company through our son, who is also a customer. We are very happy with our service and look forward to our future interactions. "
100% rating 100 from Fairfield, OH on Verified Purchase
"I have had a great experience with all my home needs from Herrmann!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Jason is wonderful to work with. He always takes care of what is needed. Christian and Jacob were very kind and courteous. The ladies in the office are great!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Always a positive experience. That’s why I’ve been a customer for over 40 years."
82% rating 100 from Cincinnati, OH on Verified Purchase
"We are always glad that you are just a phone call away."
100% rating 100 from West Chester, OH on Verified Purchase
"Your technician, Francis, was very supportive of his company and management. Wonderful to talk to."
(447 Remaining)