VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.624093857306 100
5

1,519 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,519 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,507 out of 1,512 said yes

Q: Were we able to respond to your needs in a timely manner?

1,500 out of 1,512 said yes

Q: Did the salesperson understand and meet your needs?

704 out of 711 said yes

Q: Did the technician understand and meet your needs?

794 out of 798 said yes

Q: Was the work performed to your satisfaction?

1,483 out of 1,509 said yes

Q: Was the work area left neat and clean?

1,483 out of 1,511 said yes

Q: Would you use our company again and recommend us to others?

1,480 out of 1,496 said yes

Q: Please rate your overall experience with our company:

1,288 out of 1,435 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everyone who has helped us on the phone or been to our house to work on the job has been great, and we are very grateful that they take pride in their work and take the time to do it right. Matt was our main plumber, and he really cared about getting us back on track after discovering how badly the plumbing was done in the home we purchased. Thank you, Matt, Justin, and Jose, for all of your hard work! "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I love that your business is right in my neighborhood. Family recommended and have always been good to my family. Thank you for your kindness and professionalism. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"My mother's air conditioning unit recently failed, and Brice and his team came to my mom's house first thing the next day to replace her old air conditioner with a new Rudd unit. We greatly appreciate the fast response since it was very hot and humid, and it helped my 95-year-old mother remain comfortable in her house. "
100% rating 100 from Fairfield Twp, OH on Verified Purchase
"Your company is professional and does a great job."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Whenever we needed them, Herrmann Services has been there for us. The rare occasion where I had to call them back after they had been there, they responded quickly, no hassles, no fuss. They are a great company and will be called when I need something done. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"The entire process of replacing our residential heat pump system was smooth and efficient from start to finish. After getting several quotes from other companies, Herrmann offered the best value by far. Both the HVAC Manager and the Parts Manager made everything straightforward and stress‑free. Overall, an excellent experience."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Your receptionist was helpful and courteous, and your service tech was informative and did a great job installing the new sump pump and backup battery. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have used Herrmann Services for all of our plumbing needs since we moved into our house over 20 years ago. They have always solved our problems. They are prompt, very professional, courteous, and clearly explain everything that they are going to do."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everyone was very professional and very courteous. The technician was very knowledgeable and professional in his work."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We were very stressed, and you guys put us at ease. You did a great job, and we really appreciate it. Thank you."
(477 Remaining)