VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.623748862602 100
5

1,592 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,592 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,579 out of 1,585 said yes

Q: Were we able to respond to your needs in a timely manner?

1,572 out of 1,585 said yes

Q: Did the salesperson understand and meet your needs?

740 out of 747 said yes

Q: Did the technician understand and meet your needs?

831 out of 835 said yes

Q: Was the work performed to your satisfaction?

1,554 out of 1,581 said yes

Q: Was the work area left neat and clean?

1,555 out of 1,583 said yes

Q: Would you use our company again and recommend us to others?

1,552 out of 1,569 said yes

Q: Please rate your overall experience with our company:

1,348 out of 1,505 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Blue Ash, OH on Verified Purchase
"Scott was great at explaining what needed to be done. The work took longer than expected and cost a little bit more than the initial estimate, but it was done with high quality. I am very satisfied with the results."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have worked with your company for over 40 years, and your technicians have always done an excellent job for us. We have worked with Christian before, and once again, he did a great job on our project."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Hermann Services has been very attentive in responding to my questions in a timely manner. They never try to upsell me and even share ways that I can save money on my HVAC maintenance. I highly recommend them!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"SERVICE PERSONNEL IS VERY PROFESSIONAL!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann has always felt like they put us first!! Thank you!!"
100% rating 100 from Okeana, OH on Verified Purchase
"Quick response to our problem. Did the new install in a timely fashion. Always have the best and most polite employees who show up to do the work. The work they do shows they care, and the company cares about making you happy with the work being done. Wouldn’t think of using any other company. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I have had previous good experiences with your company. Matt and his helper added to that good experience!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann Services has been our trusted partner for Plumbing, HVAC, and Electrical services for over 20 years. Their technicians are true professionals who perform quality work at a fair price and have always left the work areas cleaner than when they arrived. Thanks, Team Herrmann!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Scott is a plumbing savant. The work site was impeccable- I took a picture of the driveway to show the co-op agent, and they were shocked at how pristine the completed work site was. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"What can I say? We have been customers for what seems like forever. It gets to a point in life when you don't research things; we just call Herms (we call them that). We even have a game while we are driving around town. When we see your trucks/work vans, we yell Herms. The first to yell wins. Bottom line: join us in not having to worry about things breaking; Herrmanns will fix it."
(499 Remaining)