VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.617733357785 100
5

1,580 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,580 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,567 out of 1,573 said yes

Q: Were we able to respond to your needs in a timely manner?

1,560 out of 1,573 said yes

Q: Did the salesperson understand and meet your needs?

733 out of 740 said yes

Q: Did the technician understand and meet your needs?

826 out of 830 said yes

Q: Was the work performed to your satisfaction?

1,542 out of 1,569 said yes

Q: Was the work area left neat and clean?

1,543 out of 1,571 said yes

Q: Would you use our company again and recommend us to others?

1,540 out of 1,557 said yes

Q: Please rate your overall experience with our company:

1,338 out of 1,493 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Okeana, OH on Verified Purchase
"Quick response to our problem. Did the new install in a timely fashion. Always have the best and most polite employees who show up to do the work. The work they do shows they care, and the company cares about making you happy with the work being done. Wouldn’t think of using any other company. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I have had previous good experiences with your company. Matt and his helper added to that good experience!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann Services has been our trusted partner for Plumbing, HVAC, and Electrical services for over 20 years. Their technicians are true professionals who perform quality work at a fair price and have always left the work areas cleaner than when they arrived. Thanks, Team Herrmann!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Scott is a plumbing savant. The work site was impeccable- I took a picture of the driveway to show the co-op agent, and they were shocked at how pristine the completed work site was. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"What can I say? We have been customers for what seems like forever. It gets to a point in life when you don't research things; we just call Herms (we call them that). We even have a game while we are driving around town. When we see your trucks/work vans, we yell Herms. The first to yell wins. Bottom line: join us in not having to worry about things breaking; Herrmanns will fix it."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Start to finish, everything went great. The office got us scheduled quickly. The technician was quick to get started and was thorough in completing the project. Hard to find nicer people. Thanks!!!"
100% rating 100 from Loveland, OH on Verified Purchase
"Had an excellent experience with all members of the staff. They listened to our issues and addressed them completely, timely, and satisfactorily. Communications with all involved were very good. It was a pleasure to coordinate with them and observe the efficiency and effectiveness of their work. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I am completely satisfied with everything! "
100% rating 100 from Mason, OH on Verified Purchase
"The biggest factor is that we trust that we’re not getting ripped off. Hermann has always been straight."
100% rating 100 from Mason, OH on Verified Purchase
"I was very pleased with your salesman and the two men who did the installation. Everything was done in a timely manner. I was grateful for the quick and efficient work. I would happily recommend your company to anyone who has a need for heating, plumbing, or electrical work. "
(494 Remaining)