VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.69763980438 100
5

1,362 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,362 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,355 out of 1,359 said yes

Q: Were we able to respond to your needs in a timely manner?

1,347 out of 1,357 said yes

Q: Did the salesperson understand and meet your needs?

632 out of 638 said yes

Q: Did the technician understand and meet your needs?

712 out of 715 said yes

Q: Was the work performed to your satisfaction?

1,332 out of 1,354 said yes

Q: Was the work area left neat and clean?

1,331 out of 1,356 said yes

Q: Would you use our company again and recommend us to others?

1,328 out of 1,340 said yes

Q: Please rate your overall experience with our company:

1,156 out of 1,287 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"I like the personal touch of Herrmann Services. I have worked with them for years."
100% rating 100 from Hamilton, OH on Verified Purchase
"When Scott came back to finish the backflow valve, he came across the basement flooded due to the sump pump not working. Scott went out of his way to get us another sump pump, and we were able to start pumping the water out. To come across a company that cares that much about its customers is a blessing in today's world. Since this interaction with Scott, I have had your company come out twice, once for the water heater that wasn't working and to install a well for the sump pump and backup pump. I have also recommended your company to my mother-in-law, and she had your company come out to clear a sink drain. Look forward to doing business with you in the future."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Scott's bid was thoughtfully prepared. It was not rushed. He addressed all concerns, both plumbing and electrical. He truly was an advocate for us. I felt he truly cared."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are very pleased with the work and how fast you were able to get us in for installation. Everyone was great--informative and respectful. Great job!!"
100% rating 100 from West Chester, OH on Verified Purchase
"The electrician was excellent, doing plumbing next, and then a new furnace!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann does good work!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Herrmann Plumbing’s entire staff is the best in town! From the staff who answer the phones to the plumbers themselves, they are courteous, anxious to get your problem solved quickly, discuss options/cost before performing the repair, and explain how to avoid further problems; prices are good, respectful of your home, and they clean up after themselves. Most of all, they treat you like family. We recommend your company to anyone who needs help. Thanks for having an awesome company!!!"
100% rating 100 from Loveland, OH on Verified Purchase
"The two gentlemen who fixed our issue were pleasant and professional. We appreciate the work they did. Also appreciate that this was done within a few days after the initial estimate. Thanks!"
100% rating 100 from Loveland, OH on Verified Purchase
"A leaking pipe can be stressful. Alex, Ryan, and Christian were great! Knowledge. Professional. And they all had a great sense of humor!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"We love Herrmann!"
(423 Remaining)