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Herrmann Services, Inc.
98.652738455531 100
5

1,484 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ยท
Cincinnati, OH 45239

Consumer Review Summary

1,484 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,473 out of 1,478 said yes

Q: Were we able to respond to your needs in a timely manner?

1,466 out of 1,477 said yes

Q: Did the salesperson understand and meet your needs?

692 out of 699 said yes

Q: Did the technician understand and meet your needs?

772 out of 775 said yes

Q: Was the work performed to your satisfaction?

1,450 out of 1,474 said yes

Q: Was the work area left neat and clean?

1,448 out of 1,476 said yes

Q: Would you use our company again and recommend us to others?

1,446 out of 1,461 said yes

Q: Please rate your overall experience with our company:

1,260 out of 1,403 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"We were very stressed, and you guys put us at ease. You did a great job, and we really appreciate it. Thank you."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Customer for over forty years. Always responsive, knowledgeable, and thorough. Do the work as if this were their own home. Terrific people to deal with!"
100% rating 100 from Fairfield, OH on Verified Purchase
"Herrmann has been servicing my home and business for over 10 years. I have had nothing but success with them. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Chase did a great job... most importantly, he listened to me and addressed my concerns. Jason was great too, he assured me that the jetter they used to do the job, and it did."
100% rating 100 from Fairfield Twp, OH on Verified Purchase
"The technicians did a great job in analyzing the issues and correcting them."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everything went as explained and expected- smooth, quality, courteous! "
100% rating 100 from West Chester, OH on Verified Purchase
"We will continue to use Herrmann Services for all of our HVAC, plumbing, and electrical needs. Thanks! "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Thank you for getting back to us in a timely manner in the midst of a snow emergency."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have been with Herrmann for many years. The team is very knowledgeable and always takes time to talk with us. Can not compare pricing because the trust and service we get from you keep us coming back. Thanks to everyone involved with us through the years."
100% rating 100 from Cincinnati, OH on Verified Purchase
"It was great, and thanks for the cookies!"
(468 Remaining)