VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.652055857254 100
5

1,494 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,494 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,483 out of 1,488 said yes

Q: Were we able to respond to your needs in a timely manner?

1,476 out of 1,487 said yes

Q: Did the salesperson understand and meet your needs?

694 out of 701 said yes

Q: Did the technician understand and meet your needs?

780 out of 783 said yes

Q: Was the work performed to your satisfaction?

1,459 out of 1,484 said yes

Q: Was the work area left neat and clean?

1,458 out of 1,486 said yes

Q: Would you use our company again and recommend us to others?

1,456 out of 1,471 said yes

Q: Please rate your overall experience with our company:

1,269 out of 1,412 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Whenever we needed them, Herrmann Services has been there for us. The rare occasion where I had to call them back after they had been there, they responded quickly, no hassles, no fuss. They are a great company and will be called when I need something done. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"The entire process of replacing our residential heat pump system was smooth and efficient from start to finish. After getting several quotes from other companies, Herrmann offered the best value by far. Both the HVAC Manager and the Parts Manager made everything straightforward and stress‑free. Overall, an excellent experience."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Your receptionist was helpful and courteous, and your service tech was informative and did a great job installing the new sump pump and backup battery. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have used Herrmann Services for all of our plumbing needs since we moved into our house over 20 years ago. They have always solved our problems. They are prompt, very professional, courteous, and clearly explain everything that they are going to do."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everyone was very professional and very courteous. The technician was very knowledgeable and professional in his work."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We were very stressed, and you guys put us at ease. You did a great job, and we really appreciate it. Thank you."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Customer for over forty years. Always responsive, knowledgeable, and thorough. Do the work as if this were their own home. Terrific people to deal with!"
100% rating 100 from Fairfield, OH on Verified Purchase
"Herrmann has been servicing my home and business for over 10 years. I have had nothing but success with them. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Chase did a great job... most importantly, he listened to me and addressed my concerns. Jason was great too, he assured me that the jetter they used to do the job, and it did."
100% rating 100 from Fairfield Twp, OH on Verified Purchase
"The technicians did a great job in analyzing the issues and correcting them."
(473 Remaining)