VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.712232480067 100
5

1,380 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,380 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,373 out of 1,377 said yes

Q: Were we able to respond to your needs in a timely manner?

1,365 out of 1,375 said yes

Q: Did the salesperson understand and meet your needs?

641 out of 647 said yes

Q: Did the technician understand and meet your needs?

721 out of 724 said yes

Q: Was the work performed to your satisfaction?

1,350 out of 1,372 said yes

Q: Was the work area left neat and clean?

1,349 out of 1,374 said yes

Q: Would you use our company again and recommend us to others?

1,346 out of 1,358 said yes

Q: Please rate your overall experience with our company:

1,173 out of 1,305 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Chester, OH on Verified Purchase
"I have had great customer service over the years."
100% rating 100 from Cincinnati, OH on Verified Purchase
"You guys are the BEST. We are thankful for all you do. We are customers for life and cannot say enough amazing things about y'all."
100% rating 100 from Fairfield Twp, OH on Verified Purchase
"The service technicians are always respectful and competent. I can count on Herrmann Services to do a good job for a fair price in a timely manner."
100% rating 100 from Loveland, OH on Verified Purchase
"Very happy with response time, and the work was completed promptly. Both technicians were friendly and helpful."
100% rating 100 from Hamilton, OH on Verified Purchase
"Tony and the team were awesome. Thanks."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are very happy with the service we got from Matt who installed our New Water Heater. Also, your techs are very nice about answering our questions. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Working with the Team of experts you have on staff is always a pleasure - your people are always professional and knowledgeable. "
100% rating 100 from Harrison, OH on Verified Purchase
"I honestly love your company. Always good people to deal with."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Scott made a great first impression on us, and everyone we have dealt with since has maintained our high expectations. Also, thanks for the cookies. What a pleasant, unexpected nice surprise!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Both technicians were nice and did a great job. It’s nice to have all three faucets working. Thank you! "
(435 Remaining)