VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Herrmann Services, Inc.
98.67293194258 100
5

1,402 reviews since November, 2012

Herrmann Services, Inc.
(513) 737-8423 ·
Cincinnati, OH 45239

Consumer Review Summary

1,402 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Herrmann Services, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,394 out of 1,398 said yes

Q: Were we able to respond to your needs in a timely manner?

1,386 out of 1,396 said yes

Q: Did the salesperson understand and meet your needs?

651 out of 657 said yes

Q: Did the technician understand and meet your needs?

733 out of 736 said yes

Q: Was the work performed to your satisfaction?

1,371 out of 1,394 said yes

Q: Was the work area left neat and clean?

1,370 out of 1,396 said yes

Q: Would you use our company again and recommend us to others?

1,366 out of 1,380 said yes

Q: Please rate your overall experience with our company:

1,190 out of 1,326 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Everyone at Herrmann Services is awesome. We bought a new water heater from you a few years ago, and when we started having issues with our AC this summer, Herrmann Services was the first and only place we called for diagnosis and replacement of the entire HVAC system. Your employees are kind, efficient, and don't waste our time, which we really appreciate, in addition to the excellent work they do."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have been a customer since we moved to Cincinnati a few years ago. We learned about your company through our son, who is also a customer. We are very happy with our service and look forward to our future interactions. "
100% rating 100 from Fairfield, OH on Verified Purchase
"I have had a great experience with all my home needs from Herrmann!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Jason is wonderful to work with. He always takes care of what is needed. Christian and Jacob were very kind and courteous. The ladies in the office are great!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Always a positive experience. That’s why I’ve been a customer for over 40 years."
82% rating 100 from Cincinnati, OH on Verified Purchase
"We are always glad that you are just a phone call away."
100% rating 100 from West Chester, OH on Verified Purchase
"Your technician, Francis, was very supportive of his company and management. Wonderful to talk to."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have used your company for the past two years. We are very satisfied with the service and personnel. "
100% rating 100 from West Chester, OH on Verified Purchase
"I have had great customer service over the years."
100% rating 100 from Cincinnati, OH on Verified Purchase
"You guys are the BEST. We are thankful for all you do. We are customers for life and cannot say enough amazing things about y'all."
(444 Remaining)