VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Holley Heating and Air Conditioning, Inc.
98.034548422198 100
4.9

824 reviews since November, 2016

Holley Heating and Air Conditioning, Inc.
(803) 649-6551 ·
Aiken, SC 29802

Consumer Review Summary

824 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Holley Heating and Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

784 out of 816 gave 5 stars

Q: Timeliness in responding to your needs:

778 out of 820 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

753 out of 794 gave 5 stars

Q: Communication and follow-up from the Salesperson:

696 out of 776 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

735 out of 791 gave 5 stars

Q: Condition of the work area after job completion:

738 out of 818 gave 5 stars

Q: How likely would you be to use our company again?

784 out of 821 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

779 out of 823 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 25 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 24 gave 5 stars

Q: Overall experience with the Service Technician:

21 out of 24 gave 5 stars

Q: Please rate your overall experience with our company:

778 out of 820 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Aiken, SC on Verified Purchase
"First class company, experienced techs. "
100% rating 100 from North Augusta, SC on Verified Purchase
"Holly Heating and Air is a great company. Been here 30 years and have 2 systems (2 story home). The maintenance techs are professional as well as the installation crews. We have had 4 systems in 30 years (2 outside packs and 2 regular systems in the attic. Each of the units outlived it warranty period (15 -16 Yrs). Have service agreements on both systems and the tech comes twice a year and services both units. Very professional in all aspects"
100% rating 100 from Salley, SC on Verified Purchase
"We have been with Holley Heating for years. Friendly staff and great technicians. Would not let anyone else service our needs."
97% rating 100 from Aiken, SC on Verified Purchase
"We have been customers of Holley for 31 years since the house was built in 1993. We have always been satisfied with the service."
78% rating 100 from Aiken, SC on Verified Purchase
"Everything was done on a timely basis."
100% rating 100 from Aiken, SC on Verified Purchase
"Holley Heating and Air is the BEST over ALL!"
100% rating 100 from Aiken, SC on Verified Purchase
"You have me as a customer for life. Your gift of cookies shows me you actually care about my business."
100% rating 100 from Aiken, SC on Verified Purchase
"Good company with great people. The price was fair and they did a great job on the installation."
94% rating 100 from Aiken, SC on Verified Purchase
"Great company! Have been a customer for over 20 years and am very happy."
100% rating 100 from Aiken, SC on Verified Purchase
"The team did what they said, were professional and great to work with!"
(266 Remaining)