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Holley Heating and Air Conditioning, Inc.
98.065647275236 100
4.9

975 reviews since November, 2016

Holley Heating and Air Conditioning, Inc.
(803) 649-6551 ยท
Aiken, SC 29802

Consumer Review Summary

975 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Holley Heating and Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

930 out of 965 gave 5 stars

Q: Timeliness in responding to your needs:

919 out of 971 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

894 out of 944 gave 5 stars

Q: Communication and follow-up from the Salesperson:

821 out of 921 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

881 out of 941 gave 5 stars

Q: Condition of the work area after job completion:

874 out of 968 gave 5 stars

Q: How likely would you be to use our company again?

930 out of 970 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

924 out of 974 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 25 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 24 gave 5 stars

Q: Overall experience with the Service Technician:

21 out of 24 gave 5 stars

Q: Please rate your overall experience with our company:

921 out of 971 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Aiken, SC on Verified Purchase
"Excellent experience. All communication contacts were professional and knowledgeable."
100% rating 100 from Aiken, SC on Verified Purchase
"Appreciate the timely response to the service request."
100% rating 100 from Aiken, SC on Verified Purchase
"Everyone involved, I would grade an A+."
100% rating 100 from Salley, SC on Verified Purchase
"Timely response and installation!"
100% rating 100 from Graniteville, SC on Verified Purchase
"Very courteous and helpful."
100% rating 100 from Aiken, SC on Verified Purchase
"You've done an excellent job of keeping our 3 units maintained. We appreciate the fact that you follow up to make sure we're happy. You've comped us a few times when a follow-up was needed. Your workers are friendly and always wear booties when in the house. So...good work!"
100% rating 100 from Aiken, SC on Verified Purchase
"Always grade A-plus service."
97% rating 100 from Aiken, SC on Verified Purchase
"Always professional and courteous."
100% rating 100 from Grainteville, SC on Verified Purchase
"The technicians were professional and courteous."
100% rating 100 from Aiken, SC on Verified Purchase
"Holley has always been here for us whenever we needed anything. I was surprised that Holley had everything in stock and could install the HVAC the following day! The installation team was very professional, did a wonderful job, and did a great clean-up!"
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