Customer Reviews for J&J Mechanical, Inc.

J&J Mechanical, Inc.

1,036 reviews since March, 2006

(252) 527-3702 · jandjmech.com
Kinston, NC 28504

Consumer Review Summary

1,036 reviews since March, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J&J Mechanical, Inc.. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,034 out of 1,037 said yes

Q: Were we able to respond to your needs in a timely manner?

1,026 out of 1,037 said yes

Q: Did the salesperson understand and meet your needs?

465 out of 468 said yes

Q: Did the technician understand and meet your needs?

563 out of 569 said yes

Q: Was the warranty discussed and our planned service agreements explained to you?

451 out of 467 said yes

Q: Were our planned service agreements explained to you?

534 out of 565 said yes

Q: Was the work performed to your satisfaction?

1,022 out of 1,037 said yes

Q: Was the work area left neat and clean?

1,029 out of 1,037 said yes

Q: Would you use our company again and recommend us to others?

1,023 out of 1,035 said yes

Q: Please rate your overall experience with our company:

1 out of 1 gave 5 stars

	100% rating 100 by K.B. from Greenville, NC on 10/26/21 Verified Purchase "Jamie does a fantastic job and the guys that work there are great."
	100% rating 100 by S.W. from Greenville, NC on 10/16/21 Verified Purchase "We are extremely happy with both the repair service and installation. Justin was fantastic as a salesperson."
	100% rating 100 by E.L. from New Bern, NC on 10/10/21 Verified Purchase "Professionally done from start to finish."
	100% rating 100 by J.L. from Greenville, NC on 09/28/21 Verified Purchase "Salesman Justin was extremely professional. Thank you."
	100% rating 100 by G.D. from Chocowinity, NC on 09/15/21 Verified Purchase "Always a pleasure to work with the staff. Friendly, knowledgeable, and professional."
	100% rating 100 by J.N. from Belhaven, NC on 09/15/21 Verified Purchase "Found J&J on the internet when two companies either didn't return my call or performed extremely poorly. J&J did what they said they would, when they said they would, and did it well."
	100% rating 100 by S.G. from New Bern, NC on 08/21/21 Verified Purchase "Excellent all around!"
	100% rating 100 by J.W. from Greenville, NC on 08/21/21 Verified Purchase "Professional organization."
	100% rating 100 by K.R. from Greenville, NC on 08/21/21 Verified Purchase "Thank you everyone and Jamie for getting it done so fast and it's working great!"
	100% rating 100 by K.W. from Winterville, NC on 08/11/21 Verified Purchase "The guys did a great job. We are very happy with the work performed."

(19 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS