98.739495798319 100
5

1,921 reviews since December, 2006

John Nugent & Sons
(703) 356-7499 ·
Sterling, VA 20166

Consumer Review Summary

1,921 reviews since December, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of John Nugent & Sons. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,911 out of 1,920 said yes

Q: Were we able to respond to your needs in a timely manner?

1,896 out of 1,918 said yes

Q: Did the salesperson understand and meet your needs?

1,894 out of 1,907 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

356 out of 408 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

1,884 out of 1,912 said yes

Q: Was the work area left neat and clean?

1,892 out of 1,912 said yes

Q: Would you use our company again and recommend us to others?

1,904 out of 1,910 said yes

Q: Please rate your overall experience with our company:

5 out of 5 gave 5 stars