VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
John Nugent & Sons
98.739495798319 100
5

1,921 reviews since December, 2006

John Nugent & Sons
(703) 356-7499 ยท
Sterling, VA 20166

Consumer Review Summary

1,921 reviews since December, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of John Nugent & Sons. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,911 out of 1,920 said yes

Q: Were we able to respond to your needs in a timely manner?

1,896 out of 1,918 said yes

Q: Did the salesperson understand and meet your needs?

1,894 out of 1,907 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

356 out of 408 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

1,884 out of 1,912 said yes

Q: Was the work area left neat and clean?

1,892 out of 1,912 said yes

Q: Would you use our company again and recommend us to others?

1,904 out of 1,910 said yes

Q: Please rate your overall experience with our company:

5 out of 5 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Mclean, VA on Verified Purchase
"Great service always!"
100% rating 100 from Reston, VA on Verified Purchase
"My experience with John Nugent & Sons was excellent. My AC unit had died and even though it was Fall it was an unusually warm time period. The technicians were helpful in advising me what the issue was, how to replace it and provided me with expectations on when a new unit would be available and when they could replace it. The timeline they provided was accurate and within 2 days I had a new AC unit and cool air in the house! "
100% rating 100 from Arlington, VA on Verified Purchase
"Excellent installation."
100% rating 100 from Vienna, VA on Verified Purchase
"I really, really appreciated the no-pressure sales. I didn't feel scammed. Thank you."
100% rating 100 from Mclean, VA on Verified Purchase
"We have had a very good experience thus far and appreciate the Nugent responsiveness and service."
100% rating 100 from Alexandria, VA on Verified Purchase
"John Nugent & Sons provided excellent service and every employee respected my home and space by wearing shoe covers and face masks."
100% rating 100 from Vienna, VA on Verified Purchase
"You all are great! Thank you!"
100% rating 100 from Clifton, VA on Verified Purchase
"The workmen and the work were great. Good price!"
100% rating 100 from Vienna, VA on Verified Purchase
"RJ was very helpful. "
100% rating 100 from Oak Hill, VA on Verified Purchase
"The guys were great and you should be proud of the way you are represented by these employees."
(320 Remaining)