VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kennihan Plumbing & Heating, Inc.
99.211571889744 100
5

578 reviews since May, 2013

Kennihan Plumbing & Heating, Inc.
(724) 898-2587 ·
Valencia, PA 16059

Consumer Review Summary

578 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

576 out of 578 said yes

Q: Were we able to respond to your needs in a timely manner?

571 out of 577 said yes

Q: Did the salesperson understand and meet your needs?

525 out of 526 said yes

Q: Did the technician understand and meet your needs?

48 out of 49 said yes

Q: Was the work performed to your satisfaction?

570 out of 574 said yes

Q: Was the work area left neat and clean?

571 out of 575 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Would you use our company again and recommend us to others?

570 out of 572 said yes

Q: Please rate your overall experience with our company:

532 out of 564 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cranberry Twp, PA on Verified Purchase
"Outstanding service as usual!"
100% rating 100 from Baden, PA on Verified Purchase
"I can’t say enough good things about Bill, Kathy, and the entire Kennihan crew! Everyone was amazing with our headache of a job, and we seriously couldn’t ask for a better company to work with. They are very friendly as well as professional, punctual, and understanding. Even after the job was done, Bill was extremely responsive and helpful when the township missed a step, causing our brand-new system to shut down. We will be hiring them for any and all plumbing needs from now on!"
100% rating 100 from Evans City, PA on Verified Purchase
"The most wonderful people to work with who went above and beyond all our expectations, and completely met our expectations. Would recommend Kennihan for all needs, no matter what. Leigh Ann is the most wonderful person."
100% rating 100 from Gibsonia, PA on Verified Purchase
"Very friendly and knowledgeable staff listen to my needs. Great experience!"
100% rating 100 from Allison Park, PA on Verified Purchase
"Everyone at Kennihan was courteous, helpful, and just all around nice! They went above and beyond to address my air conditioner and also installed the new unit in a timely manner! I’ve used them before when we needed a new furnace, also. Would definitely recommend Kennihan!"
100% rating 100 from Sarver, PA on Verified Purchase
"When I met Jeff, I felt a bond of trust that your company was very informative about my situation. I always believed that God puts the right people into my life to make it better. The employees made it feel like a friendship, not just like a business deal. Your business will always be welcome to fix my problems."
100% rating 100 from Pittsburgh, PA on Verified Purchase
"You guys are the best."
100% rating 100 from Butler, PA on Verified Purchase
"I was quite impressed with the attitude and work of the workers. They did their job and went above and beyond what they needed to do when they took the room air conditioners out of the 2 rooms. I never could have done that by myself."
100% rating 100 from Cranberry Twp, PA on Verified Purchase
"We have consistently received exceptional service from Kennihan’s. Everyone—from the office staff to the service technicians—has been incredibly courteous and professional. We truly appreciate having technicians in our home who are both knowledgeable and respectful."
100% rating 100 from Grove City, PA on Verified Purchase
"Appreciated the professionalism and the expertise."
(151 Remaining)