Customer Reviews for Kennihan Plumbing & Heating, Inc.

550 reviews since May, 2013

(724) 898-2587 · kennihans.com
Valencia, PA 16059

Consumer Review Summary

550 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

548 out of 550 said yes

Q: Were we able to respond to your needs in a timely manner?

543 out of 549 said yes

Q: Did the salesperson understand and meet your needs?

499 out of 500 said yes

Q: Did the technician understand and meet your needs?

46 out of 47 said yes

Q: Was the work performed to your satisfaction?

542 out of 546 said yes

Q: Was the work area left neat and clean?

545 out of 547 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Would you use our company again and recommend us to others?

542 out of 544 said yes

Q: Please rate your overall experience with our company:

509 out of 539 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

	100% rating 100 by D.M. from Grove City, PA on 04/26/25 Verified Purchase "Appreciated the professionalism and the expertise."
	100% rating 100 by N.M. from Mars, PA on 04/18/25 Verified Purchase "They really do treat you like family. Thank you so much."
	100% rating 100 by L.F. from Mars, PA on 04/09/25 Verified Purchase "Kennihan Plumbing, Heating, and Air Conditioning is top-notch. Excellent service professionals, office staff, and owners. Second to none."
	100% rating 100 by M.C. from Butler, PA on 04/06/25 Verified Purchase "We recommend this company to all who need their services!"
	100% rating 100 by W.T. from Cabot, PA on 04/01/25 Verified Purchase "We have been a long-time customer of Kennihan, and everyone at your company has always been professional, knowledgeable, and friendly. Thank you!"
	100% rating 100 by M.M. from Renfrew, PA on 03/28/25 Verified Purchase "Gave me the price upfront, installed. They took care of the other air conditioners that I had, kept me informed, very happy about the service. They were recommended very highly by my neighbor."
	100% rating 100 by D.S. from Cranberry Twp, PA on 03/27/25 Verified Purchase "Thanks to everyone who helped us when our old furnace self-destructed! It took time to get us up and running again, but we did well with the heaters provided by you and the fireplace. Great job to all!"
	100% rating 100 by T.W. from Butler, PA on 03/21/25 Verified Purchase "Very friendly and family-oriented. Each person we talked to or dealt with was kind, polite, and helpful."
	100% rating 100 by R.D. from Evans City, PA on 03/21/25 Verified Purchase "Office employees and service personnel are so friendly and nice. I have great faith in your work."
	100% rating 100 by G.K. from Butler, PA on 03/18/25 Verified Purchase "We had a traumatic event with a fire. Kennihan quickly responded and helped get us back in our home very quickly. We would be happy to recommend and write any reviews."

(141 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS