VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kennihan Plumbing & Heating, Inc.
99.261222648319 100
5

636 reviews since May, 2013

Kennihan Plumbing & Heating, Inc.
(724) 898-2587 ยท
Valencia, PA 16059

Consumer Review Summary

636 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

634 out of 636 said yes

Q: Were we able to respond to your needs in a timely manner?

629 out of 635 said yes

Q: Did the salesperson understand and meet your needs?

577 out of 578 said yes

Q: Did the technician understand and meet your needs?

54 out of 55 said yes

Q: Was the work performed to your satisfaction?

628 out of 632 said yes

Q: Was the work area left neat and clean?

629 out of 633 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Would you use our company again and recommend us to others?

628 out of 630 said yes

Q: Please rate your overall experience with our company:

587 out of 622 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Prospect, PA on Verified Purchase
"Everyone was great to deal with, and they cared and always treated me like I was special. Would highly recommend to everyone and will always return to service if I need it. Thank you!"
100% rating 100 from Sarver, PA on Verified Purchase
"All work done to complete satisfaction! Workers are very friendly and knowledgeable. Highly recommend. "
100% rating 100 from Seven Fields, PA on Verified Purchase
"Kennihan's technicians are extremely polite and professional.....and highly competent. They go out of their way to make sure that the customer is satisfied with their work. The office staff is also very responsive and polite. Plus, the owner is involved to ensure that the customer is completely satisfied."
100% rating 100 from Butler, PA on Verified Purchase
"Zach was extremely helpful in guiding me through the different furnace options available to fit my needs. The Kennihans' team was able to perform the duct cleaning and furnace installation while I was on vacation, which was a big help due to having dogs that make having such work done challenging at times. I came home to a spotless installation that appears to be very well thought out and done right. The final walkthrough with Jerry answered all of my questions. As an allergy and asthma sufferer, I'm waking up without congestion for the first time in a very long time, and I attribute it to the new HVAC system. Thank you! "
100% rating 100 from Evans City, PA on Verified Purchase
"An excellent experience all around. Knowledgeable, helpful, trustworthy, and friendly. Highly recommend!"
100% rating 100 from Butler, PA on Verified Purchase
"Overall, I am satisfied with the new furnace installation done on March 5th. Thank you!"
100% rating 100 from Saxonburg, PA on Verified Purchase
"The comprehensive professionalism, compassion, knowledge, skills, abilities, communication, kindness, and true to word absolute excellence in the product we received was beyond phenomenal. And thank you for YOUR thank you! It was truly valued. We are a Kennihan Family. "
100% rating 100 from Sarver, PA on Verified Purchase
"Nobody likes to have to call their company when they have a problem or need new equipment. I do appreciate that I am taken care of in a timely manner, and when the work is completed, nothing is left out of place. All of the workers are friendly and answer all of my questions. One last note: Thank you for the box of cookies!!"
100% rating 100 from Wexford, PA on Verified Purchase
"Appreciated the guys working around my daughter's nap. Overall, good work and office ladies are awesome!"
100% rating 100 from Butler, PA on Verified Purchase
"Absolutely EVERYONE that I dealt with at the company was helpful, professional, and responsive to our needs. Kennihan is my go-to company for all future HVAC needs."
(170 Remaining)