VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kennihan Plumbing & Heating, Inc.
99.221541602859 100
5

562 reviews since May, 2013

Kennihan Plumbing & Heating, Inc.
(724) 898-2587 ·
Valencia, PA 16059

Consumer Review Summary

562 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

560 out of 562 said yes

Q: Were we able to respond to your needs in a timely manner?

555 out of 561 said yes

Q: Did the salesperson understand and meet your needs?

510 out of 511 said yes

Q: Did the technician understand and meet your needs?

47 out of 48 said yes

Q: Was the work performed to your satisfaction?

554 out of 558 said yes

Q: Was the work area left neat and clean?

556 out of 559 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Would you use our company again and recommend us to others?

554 out of 556 said yes

Q: Please rate your overall experience with our company:

520 out of 551 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pittsburgh, PA on Verified Purchase
"You guys are the best."
100% rating 100 from Butler, PA on Verified Purchase
"I was quite impressed with the attitude and work of the workers. They did their job and went above and beyond what they needed to do when they took the room air conditioners out of the 2 rooms. I never could have done that by myself."
100% rating 100 from Cranberry Twp, PA on Verified Purchase
"We have consistently received exceptional service from Kennihan’s. Everyone—from the office staff to the service technicians—has been incredibly courteous and professional. We truly appreciate having technicians in our home who are both knowledgeable and respectful."
100% rating 100 from Grove City, PA on Verified Purchase
"Appreciated the professionalism and the expertise."
100% rating 100 from Valencia, PA on Verified Purchase
"Great experience. Thank you!"
100% rating 100 from Mars, PA on Verified Purchase
"They really do treat you like family. Thank you so much."
100% rating 100 from Mars, PA on Verified Purchase
"Kennihan Plumbing, Heating, and Air Conditioning is top-notch. Excellent service professionals, office staff, and owners. Second to none."
100% rating 100 from Butler, PA on Verified Purchase
"We recommend this company to all who need their services!"
100% rating 100 from Cabot, PA on Verified Purchase
"We have been a long-time customer of Kennihan, and everyone at your company has always been professional, knowledgeable, and friendly. Thank you!"
100% rating 100 from Renfrew, PA on Verified Purchase
"Gave me the price upfront, installed. They took care of the other air conditioners that I had, kept me informed, very happy about the service. They were recommended very highly by my neighbor."
(145 Remaining)