5
486 reviews since May, 2013
Consumer Review Summary
486 reviews since May, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
484 out of 486 said yes
Q: Were we able to respond to your needs in a timely manner?
481 out of 486 said yes
Q: Did the salesperson understand and meet your needs?
439 out of 440 said yes
Q: Did the technician understand and meet your needs?
43 out of 44 said yes
Q: Was the work performed to your satisfaction?
480 out of 484 said yes
Q: Was the work area left neat and clean?
481 out of 483 said yes
Q: Courtesy and professionalism of our Phone Representatives:
2 out of 2 gave 5 stars
Q: Would you use our company again and recommend us to others?
478 out of 480 said yes
Q: Please rate your overall experience with our company:
446 out of 475 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS