Customer Reviews for Kennihan Plumbing & Heating, Inc.

632 reviews since May, 2013

(724) 898-2587 · kennihans.com
Valencia, PA 16059

Consumer Review Summary

632 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

630 out of 632 said yes

Q: Were we able to respond to your needs in a timely manner?

625 out of 631 said yes

Q: Did the salesperson understand and meet your needs?

573 out of 574 said yes

Q: Did the technician understand and meet your needs?

54 out of 55 said yes

Q: Was the work performed to your satisfaction?

624 out of 628 said yes

Q: Was the work area left neat and clean?

625 out of 629 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Would you use our company again and recommend us to others?

624 out of 626 said yes

Q: Please rate your overall experience with our company:

583 out of 618 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

	100% rating 100 by D.D. from Seven Fields, PA on 04/11/26 Verified Purchase "Kennihan's technicians are extremely polite and professional.....and highly competent. They go out of their way to make sure that the customer is satisfied with their work. The office staff is also very responsive and polite. Plus, the owner is involved to ensure that the customer is completely satisfied."
	100% rating 100 by G.N. from Butler, PA on 03/21/26 Verified Purchase "Zach was extremely helpful in guiding me through the different furnace options available to fit my needs. The Kennihans' team was able to perform the duct cleaning and furnace installation while I was on vacation, which was a big help due to having dogs that make having such work done challenging at times. I came home to a spotless installation that appears to be very well thought out and done right. The final walkthrough with Jerry answered all of my questions. As an allergy and asthma sufferer, I'm waking up without congestion for the first time in a very long time, and I attribute it to the new HVAC system. Thank you! "
	100% rating 100 by D.H. from Evans City, PA on 03/20/26 Verified Purchase "An excellent experience all around. Knowledgeable, helpful, trustworthy, and friendly. Highly recommend!"
	100% rating 100 by H.W. from Butler, PA on 03/17/26 Verified Purchase "Overall, I am satisfied with the new furnace installation done on March 5th. Thank you!"
	100% rating 100 by L.R. from Saxonburg, PA on 02/28/26 Verified Purchase "The comprehensive professionalism, compassion, knowledge, skills, abilities, communication, kindness, and true to word absolute excellence in the product we received was beyond phenomenal. And thank you for YOUR thank you! It was truly valued. We are a Kennihan Family. "
	100% rating 100 by L.W. from Sarver, PA on 02/24/26 Verified Purchase "Nobody likes to have to call their company when they have a problem or need new equipment. I do appreciate that I am taken care of in a timely manner, and when the work is completed, nothing is left out of place. All of the workers are friendly and answer all of my questions. One last note: Thank you for the box of cookies!!"
	100% rating 100 by T.P. from Wexford, PA on 02/17/26 Verified Purchase "Appreciated the guys working around my daughter's nap. Overall, good work and office ladies are awesome!"
	100% rating 100 by D.B. from Butler, PA on 01/14/26 Verified Purchase "Absolutely EVERYONE that I dealt with at the company was helpful, professional, and responsive to our needs. Kennihan is my go-to company for all future HVAC needs."
	100% rating 100 by G.O. from Saxonburg, PA on 12/27/25 Verified Purchase "The solar project is quite involved, and we were under a 12/31/25 deadline for tax purposes. The crew worked outside in sub-freezing temperatures for days during the polar vortex. The inside work was covered carefully to protect our carpet from the winter weather. Jerry kept us informed during every step. The best! There aren’t many high-quality family businesses still out there. "
	100% rating 100 by L.J. from Portersville, PA on 12/27/25 Verified Purchase "Always have had a good experience with your company!"

(168 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS