Customer Reviews for King Air Conditioning & Heating

365 reviews since October, 2012

(618) 466-7574 · kingaircondheating.com
Godfrey, IL 62035

Consumer Review Summary

365 reviews since October, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of King Air Conditioning & Heating. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

326 out of 327 said yes

Q: Were we able to respond to your needs in a timely manner?

322 out of 326 said yes

Q: Did the salesperson understand and meet your needs?

326 out of 327 said yes

Q: Was the work performed to your satisfaction?

324 out of 327 said yes

Q: Was the work area left neat and clean?

322 out of 326 said yes

Q: Courtesy and professionalism of our Phone Representatives:

39 out of 39 gave 5 stars

Q: Would you use our company again and recommend us to others?

323 out of 325 said yes

Q: Timeliness in responding to your needs:

38 out of 39 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

37 out of 39 gave 5 stars

Q: Communication and follow-up from the Salesperson:

38 out of 39 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

37 out of 39 gave 5 stars

Q: Please rate your overall experience with our company:

325 out of 342 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

35 out of 39 gave 5 stars

Q: Condition of the work area after job completion:

37 out of 39 gave 5 stars

Q: How likely are you to recommend our company to others?

37 out of 39 gave 5 stars

Q: How likely would you be to use our company again?

36 out of 39 gave 5 stars

	100% rating 100 by J.E. from Bethalto, IL on 03/09/26 Verified Purchase "Everything went perfectly from my first phone call to completion. Everyone arrived on time, finished on time, cleaned up, and did more work than I expected. I am completely satisfied, and I am not easy to please."
	100% rating 100 by J.V. from Jerseyville, IL on 11/21/25 Verified Purchase "Everyone was knowledgeable and friendly. Respected my property. Great experience from start to finish. "
	100% rating 100 by H.R. from Godfrey, IL on 11/20/25 Verified Purchase "The technicians were knowledgeable and had my furnace installed quickly. They were courteous and professional."
	100% rating 100 by K.G. from Alton, IL on 11/18/25 Verified Purchase "King has impressed me since 1st service call and continues to exceed in service!"
	100% rating 100 by C.K. from Godfrey, IL on 11/07/25 Verified Purchase "Great experience! Everything was cleaned up, and the installation looks great. Installers were friendly and professional."
	100% rating 100 by M.H. from Alton, IL on 10/31/25 Verified Purchase "I am a very happy customer. Your team is always fast to respond and fast to arrive. Everyone is friendly and willing to answer all my questions! "
	100% rating 100 by B.K. from Godfrey, IL on 10/28/25 Verified Purchase "Sue and I really appreciate the excellent service that we have received from King Air Conditioning and Heating. All members of your staff that we have associated with have been awesome!"
	100% rating 100 by C.H. from Glen Carbon, IL on 10/21/25 Verified Purchase "Excellent service, and it was fully explained about my furnace problem."
	100% rating 100 by D.M. from Medora, IL on 10/15/25 Verified Purchase "The work was completed very professionally!"
	100% rating 100 by R.M. from Brighton, IL on 10/12/25 Verified Purchase "We really appreciate the friendly and timely service. Thanks again!"

(132 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS