VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Conditioning Services (ACS)
97.667829119442 100
4.9

502 reviews since May, 2012

Air Conditioning Services (ACS)
(520) 230-5214 ·
Tucson, AZ 85701

Consumer Review Summary

502 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

473 out of 493 said yes

Q: Were we able to respond to your needs in a timely manner?

468 out of 500 said yes

Q: Did the salesperson understand and meet your needs?

265 out of 269 said yes

Q: Did the technician understand and meet your needs?

217 out of 227 gave 5 stars

Q: Was the work performed to your satisfaction?

459 out of 492 said yes

Q: Was the work area left neat and clean?

460 out of 489 said yes

Q: Would you use our company again and recommend us to others?

458 out of 484 said yes

Q: Please rate your overall experience with our company:

441 out of 487 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"The company's great, we have been using them for 10 years or more. They are very helpful and on time when we have an appointment. Every person we have dealt with has been exceptional. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Called for regular maintenance on the AC system, they found a small leak, they replaced the part in a timely manner, and both the tech and the installer were professional."
100% rating 100 from Tucson, AZ on Verified Purchase
"Excellent company to deal with. Never had a problem with their service and/or work in the 8 years I've been a customer. A++++!"
100% rating 100 from Oro Valley, AZ on Verified Purchase
"Very pleased with your service. We wanted a certified Trane dealer and we’re fortunate to have found you. "
100% rating 100 from Tucson, AZ on Verified Purchase
"I have found ACS to be the best air conditioning company in Tucson. The company has always been responsive to all needs. The Technician - Corey - completed his work in a timely and professional manner. ACS is fortunate to have Corey, as he represents the company in the most positive way possible. Thank you!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Everything went well, and Dominic was informative and helpful!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Always do a great job!"
100% rating 100 from Tucson, AZ on Verified Purchase
"We bought this house in December 2011 from a former homeowner who had an ACS system. It made sense to replace the old system with a new one from ACS. In fact, we bought a Daikin and are very happy with it."
100% rating 100 from Tucson, AZ on Verified Purchase
"ACS technicians are competent, courteous, and respectful of my house, as well as being thorough in their work. Cody is exceptionally helpful. He stayed back after everyone else was done to clean up the work areas to my satisfaction. His attention to detail and thoroughness were much appreciated."
100% rating 100 from Tucson, AZ on Verified Purchase
"We couldn't be more satisfied!"
(144 Remaining)