VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Conditioning Services (ACS)
97.639964264443 100
4.9

490 reviews since May, 2012

Air Conditioning Services (ACS)
(520) 230-5214 ·
Tucson, AZ 85701

Consumer Review Summary

490 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

461 out of 481 said yes

Q: Were we able to respond to your needs in a timely manner?

456 out of 488 said yes

Q: Did the salesperson understand and meet your needs?

263 out of 267 said yes

Q: Did the technician understand and meet your needs?

207 out of 217 gave 5 stars

Q: Was the work performed to your satisfaction?

448 out of 480 said yes

Q: Was the work area left neat and clean?

448 out of 477 said yes

Q: Would you use our company again and recommend us to others?

447 out of 472 said yes

Q: Please rate your overall experience with our company:

431 out of 476 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"Everything went well, and Dominic was informative and helpful!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Always do a great job!"
100% rating 100 from Tucson, AZ on Verified Purchase
"We bought this house in December 2011 from a former homeowner who had an ACS system. It made sense to replace the old system with a new one from ACS. In fact, we bought a Daikin and are very happy with it."
100% rating 100 from Tucson, AZ on Verified Purchase
"ACS technicians are competent, courteous, and respectful of my house, as well as being thorough in their work. Cody is exceptionally helpful. He stayed back after everyone else was done to clean up the work areas to my satisfaction. His attention to detail and thoroughness were much appreciated."
100% rating 100 from Tucson, AZ on Verified Purchase
"We couldn't be more satisfied!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Always technically sharp service people who know the products well and don’t hard sell something that’s not really needed. Also, service visits are very efficient and completed quickly. "
100% rating 100 from Tucson, AZ on Verified Purchase
"The employees were very courteous and professional. There was an issue with the gas valve that came from the factory and they came back the very next morning to replace it to get the system running. Excellent experience with the entire process!"
100% rating 100 from Tucson, AZ on Verified Purchase
"This large home investment was treated as such by the staff and the attention to detail. Very reassuring and responsive team. Thank you!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Cody was great. Great communicator, knowledgeable, explained everything and answered all my questions beyond expectation. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Both of the technicians did an excellent job."
(139 Remaining)