Customer Reviews for Air Conditioning Services (ACS)

4.9

517 reviews since May, 2012

(520) 230-5214 · acshvac.com
Tucson, AZ 85701

Consumer Review Summary

517 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

488 out of 508 said yes

Q: Were we able to respond to your needs in a timely manner?

482 out of 514 said yes

Q: Did the salesperson understand and meet your needs?

269 out of 273 said yes

Q: Did the technician understand and meet your needs?

227 out of 237 gave 5 stars

Q: Was the work performed to your satisfaction?

472 out of 506 said yes

Q: Was the work area left neat and clean?

471 out of 501 said yes

Q: Would you use our company again and recommend us to others?

470 out of 497 said yes

Q: Please rate your overall experience with our company:

455 out of 501 gave 5 stars

	100% rating 100 by C.D. from Tucson, AZ on 05/30/25 Verified Purchase "I am pleased with my Daikin. It has been working flawlessly."
	100% rating 100 by P.J. from Tucson, AZ on 05/28/25 Verified Purchase "Everyone has been friendly and professional. I like being given a window of time and a call ahead. "
	100% rating 100 by D.F. from Marana, AZ on 05/23/25 Verified Purchase "I was treated very well. "
	100% rating 100 by C.B. from Tucson, AZ on 05/21/25 Verified Purchase "Brandon was very thorough, friendly, and professional. The company kept us informed of the status, and the repairs were done in a very timely manner. Thank you."
	100% rating 100 by A.S. from Tucson, AZ on 05/21/25 Verified Purchase "The installation was extremely fast and without issues. Thanks!"
	100% rating 100 by B.B. from Tucson, AZ on 05/17/25 Verified Purchase "Great customer service, technician really cares about keeping our unit running for a long service life."
	100% rating 100 by Y.Y. from Tucson, AZ on 05/15/25 Verified Purchase "Brandon did an excellent job on the repair of my AC! He worked hard for six and a half hours in 97-degree heat. "
	100% rating 100 by W.C. from Tucson, AZ on 05/09/25 Verified Purchase "The company's great, we have been using them for 10 years or more. They are very helpful and on time when we have an appointment. Every person we have dealt with has been exceptional. "
	100% rating 100 by M.M. from Tucson, AZ on 05/07/25 Verified Purchase "Called for regular maintenance on the AC system, they found a small leak, they replaced the part in a timely manner, and both the tech and the installer were professional."
	100% rating 100 by D.B. from Tucson, AZ on 04/30/25 Verified Purchase "Excellent company to deal with. Never had a problem with their service and/or work in the 8 years I've been a customer. A++++!"

(151 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS