VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Conditioning Services (ACS)
97.335587686567 100
4.9

627 reviews since May, 2012

Air Conditioning Services (ACS)
(520) 230-5214 ·
Tucson, AZ 85701

Consumer Review Summary

627 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

590 out of 617 said yes

Q: Were we able to respond to your needs in a timely manner?

579 out of 623 said yes

Q: Did the salesperson understand and meet your needs?

297 out of 303 said yes

Q: Did the technician understand and meet your needs?

298 out of 315 gave 5 stars

Q: Was the work performed to your satisfaction?

565 out of 612 said yes

Q: Was the work area left neat and clean?

566 out of 606 said yes

Q: Would you use our company again and recommend us to others?

571 out of 606 said yes

Q: Please rate your overall experience with our company:

547 out of 606 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"Thank you for your service. Timely response and the gift. "
100% rating 100 from Tucson, AZ on Verified Purchase
"ACS always goes above and beyond to take care of our needs!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Great service!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Honest, dependable company! Office people and installers care about their customers! Highly recommend. "
100% rating 100 from Tucson, AZ on Verified Purchase
"All went well with our purchase. We wanted a TRANE as our previous one was 15 yrs old and a very good AC. The ACS staff are wonderful! Our AC is working great!"
100% rating 100 from Marana, AZ on Verified Purchase
"Rafael was very courteous and thorough. "
100% rating 100 from Tucson, AZ on Verified Purchase
"You’ve always been wonderful to us and for us. Since the beginning, almost 20 years ago, ACS has performed excellent work for us, been honest and true to their estimates, timeliness, warranties, and work. Your products have fit our needs and performed well, to their maximum life expectancy and beyond. Your warranty and maintenance technicians are outstanding, careful, and perform excellent work. We thank you for your gracious and astute phone-in responders and their assistance. Thank you to the ACS folks we’ve had the pleasure to meet and to admire. Thank you for being just a phone call away."
100% rating 100 from Tucson, AZ on Verified Purchase
"Everyone was professional and kept us informed of the progress as the work was being performed. They were also very careful not to let our cats out of the house while they were coming and going. We appreciated that very much."
100% rating 100 from Tucson, AZ on Verified Purchase
"Your company did a great job. Thank you! "
100% rating 100 from Tucson, AZ on Verified Purchase
"We have been loyal customers for 23 years. We have 100% trust in their honesty and integrity."
(175 Remaining)