VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Conditioning Services (ACS)
97.498755599801 100
4.9

587 reviews since May, 2012

Air Conditioning Services (ACS)
(520) 230-5214 ยท
Tucson, AZ 85701

Consumer Review Summary

587 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

553 out of 577 said yes

Q: Were we able to respond to your needs in a timely manner?

545 out of 583 said yes

Q: Did the salesperson understand and meet your needs?

289 out of 293 said yes

Q: Did the technician understand and meet your needs?

272 out of 287 gave 5 stars

Q: Was the work performed to your satisfaction?

533 out of 574 said yes

Q: Was the work area left neat and clean?

533 out of 569 said yes

Q: Would you use our company again and recommend us to others?

535 out of 567 said yes

Q: Please rate your overall experience with our company:

515 out of 568 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"Your company did a great job. Thank you! "
100% rating 100 from Tucson, AZ on Verified Purchase
"We have been loyal customers for 23 years. We have 100% trust in their honesty and integrity."
100% rating 100 from Tucson, AZ on Verified Purchase
"Very thorough!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Excellent experience throughout the process. We left a lockbox on the door, and ACS completed the installation while we were away and came back to instruct us about the HVAC and the wall controller. No issues. ACS is a totally professional company, including each representative we dealt with. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Professional and knowledgeable! "
100% rating 100 from Marana, AZ on Verified Purchase
"Have used ACS for years. Always good service."
100% rating 100 from Tucson, AZ on Verified Purchase
"Have always been happy with your service!"
100% rating 100 from Tucson, AZ on Verified Purchase
"We have always had an excellent response from ACS since we became a customer. Technicians are professional, knowledgeable, and courteous. We have recommended ACS to our family members, who are also happy with the service and products they have received."
100% rating 100 from Tucson, AZ on Verified Purchase
"Ryan is the finest technician ever! He has a bright, friendly personality, was helpful beyond the task at hand, was very thorough in his inspection (sending videos at each step), explained everything in detail, and was confident and efficient. He gave me options on how to proceed with repairs, carefully explaining each one. What a pleasure to have him here!"
89% rating 100 from Oracle, AZ on Verified Purchase
"Very happy with our change in comfort. Busy times, but the job was very worthwhile."
(167 Remaining)