VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Conditioning Services (ACS)
97.563482466747 100
4.9

604 reviews since May, 2012

Air Conditioning Services (ACS)
(520) 230-5214 ·
Tucson, AZ 85701

Consumer Review Summary

604 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Conditioning Services (ACS). Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

570 out of 594 said yes

Q: Were we able to respond to your needs in a timely manner?

562 out of 600 said yes

Q: Did the salesperson understand and meet your needs?

290 out of 294 said yes

Q: Did the technician understand and meet your needs?

287 out of 302 gave 5 stars

Q: Was the work performed to your satisfaction?

549 out of 591 said yes

Q: Was the work area left neat and clean?

549 out of 585 said yes

Q: Would you use our company again and recommend us to others?

552 out of 584 said yes

Q: Please rate your overall experience with our company:

532 out of 585 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"You’ve always been wonderful to us and for us. Since the beginning, almost 20 years ago, ACS has performed excellent work for us, been honest and true to their estimates, timeliness, warranties, and work. Your products have fit our needs and performed well, to their maximum life expectancy and beyond. Your warranty and maintenance technicians are outstanding, careful, and perform excellent work. We thank you for your gracious and astute phone-in responders and their assistance. Thank you to the ACS folks we’ve had the pleasure to meet and to admire. Thank you for being just a phone call away."
100% rating 100 from Tucson, AZ on Verified Purchase
"Everyone was professional and kept us informed of the progress as the work was being performed. They were also very careful not to let our cats out of the house while they were coming and going. We appreciated that very much."
100% rating 100 from Tucson, AZ on Verified Purchase
"Your company did a great job. Thank you! "
100% rating 100 from Tucson, AZ on Verified Purchase
"We have been loyal customers for 23 years. We have 100% trust in their honesty and integrity."
100% rating 100 from Tucson, AZ on Verified Purchase
"Very thorough!"
100% rating 100 from Tucson, AZ on Verified Purchase
"Excellent experience throughout the process. We left a lockbox on the door, and ACS completed the installation while we were away and came back to instruct us about the HVAC and the wall controller. No issues. ACS is a totally professional company, including each representative we dealt with. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Professional and knowledgeable! "
100% rating 100 from Marana, AZ on Verified Purchase
"Have used ACS for years. Always good service."
100% rating 100 from Tucson, AZ on Verified Purchase
"Have always been happy with your service!"
100% rating 100 from Tucson, AZ on Verified Purchase
"We have always had an excellent response from ACS since we became a customer. Technicians are professional, knowledgeable, and courteous. We have recommended ACS to our family members, who are also happy with the service and products they have received."
(169 Remaining)