Customer Reviews for Mid-Cities Air Conditioning & Heating

189 reviews since November, 2012

(817) 759-0660 · midcitiesac.com
Richland Hills, TX 76118

Consumer Review Summary

189 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mid-Cities Air Conditioning & Heating. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

189 out of 189 said yes

Q: Were we able to respond to your needs in a timely manner?

189 out of 189 said yes

Q: Did the salesperson understand and meet your needs?

186 out of 186 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

186 out of 188 said yes

Q: Was the work area left neat and clean?

184 out of 189 said yes

Q: Would you use our company again and recommend us to others?

188 out of 188 said yes

Q: Please rate your overall experience with our company:

170 out of 181 gave 5 stars

	100% rating 100 by J.S. from Roanoke, TX on 08/23/25 Verified Purchase "Excellent job done very quickly and efficiently."
	100% rating 100 by J.W. from Keller, TX on 08/01/25 Verified Purchase "They replaced my HVAC unit, and it works great. Did a wonderful job with the clean up, too!"
	100% rating 100 by J.G. from Hurst, TX on 08/01/25 Verified Purchase "Great service personnel! Great professional installation! Job well done and neat!"
	100% rating 100 by E.C. from Keller, TX on 07/30/25 Verified Purchase "We had a great experience!"
	100% rating 100 by K.R. from Bedford, TX on 06/04/25 Verified Purchase "Team went above and beyond!"
	100% rating 100 by G.R. from Roanoke, TX on 08/17/24 Verified Purchase "You will find Mid-Cities A/C & Heating to be friendly, reliable, and always easy to communicate with. They have been our go-to source for A/C and heating for years and have replaced several of our units. Their annual plan ensures our units are looked at twice a year. I heartily recommend them. "
	100% rating 100 by D.F. from Keller, TX on 07/09/24 Verified Purchase "I’ve enjoyed being a Mid-Cities customer and intend to continue being a customer. "
	100% rating 100 by J.C. from Keller, TX on 06/28/24 Verified Purchase "They were very professional, and fast, and communication about my appointment was great. I’ll definitely be using them again."
	100% rating 100 by W.K. from Grapevine, TX on 04/26/24 Verified Purchase "Jonathan and the team were very able to work around a work-from-home client. I appreciate the candor and matter-of-fact approach. Always a pleasure to work with Mid-Cities..."
	100% rating 100 by C.K. from Keller, TX on 08/09/23 Verified Purchase "Been with Mid-Cities for 16 years and have been very happy."

(31 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS