Customer Reviews for Air Specialty, Inc.

Air Specialty, Inc.

292 reviews since June, 2012

(251) 649-0701 · air-specialty.com
Semmes, AL 36575

Consumer Review Summary

292 reviews since June, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Specialty, Inc.. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

292 out of 293 said yes

Q: Were we able to respond to your needs in a timely manner?

291 out of 292 said yes

Q: Did the salesperson understand and meet your needs?

290 out of 292 said yes

Q: Was the work performed to your satisfaction?

275 out of 286 said yes

Q: Was the work area left neat and clean?

291 out of 292 said yes

Q: Would you use our company again and recommend us to others?

286 out of 287 said yes

Q: Please rate your overall experience with our company:

270 out of 278 gave 5 stars

	100% rating 100 by A.N. from Semmes, AL on 12/08/25 Verified Purchase "The sales associate was extremely knowledgeable and explained every step of the installation thoroughly. Not rushed and answered each question precisely!"
	100% rating 100 by L.P. from Mobile, AL on 09/06/25 Verified Purchase "Everyone was very professional and respectful of our home and needs. The installers were awesome. We love Air Specialty."
	100% rating 100 by S.C. from Wilmer, AL on 09/03/25 Verified Purchase "We have had Air Specialty since our house was built in 2001. I would not use anyone else. They are a great company."
	100% rating 100 by D.H. from Grand Bay, AL on 09/03/25 Verified Purchase "We have used them for years and will continue to do so. They are on time, reliable workers, and do a great job."
	100% rating 100 by S.F. from Semmes, AL on 08/17/25 Verified Purchase "I have always had good repair and inspection service with y'all."
	100% rating 100 by G.V. from Mobile, AL on 06/30/25 Verified Purchase "5-Star company. From the person who answers the phone, to Charles, to Kendra, the maintenance techs, to the installers, to scheduling appointments and the billing staff, I can't say anything negative about Air Specialty. I have done business with them for many years, bought multiple units from them, and have always been satisfied."
	100% rating 100 by I.G. from Mobile, AL on 12/17/24 Verified Purchase "The technician was outstanding--he explained things, was on time, and was patient."
	100% rating 100 by V.K. from Mobile, AL on 09/25/24 Verified Purchase "Great workers--kind and considerate. Everyone seemed very professional. I am very pleased with Air Specialty as a company. Thank you."
	100% rating 100 by T.P. from Mobile, AL on 09/16/24 Verified Purchase "Thanks so much for making this ordeal so easy and comfortable."
	100% rating 100 by J.K. from Mobile, AL on 07/09/24 Verified Purchase "We have been using Air Specialty for several years now and have always been pleased with the service we receive. Thank you."

(75 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS