Customer Reviews for Oliver Heating, Cooling, Plumbing & Electrical

Oliver Heating, Cooling, Plumbing & Electrical

4.8

38,706 reviews since October, 2013

(610) 544-4884 · oliverheatcool.com
Morton, PA 19070

Consumer Review Summary

38,706 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Oliver Heating, Cooling, Plumbing & Electrical. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,432 out of 3,476 said yes

Q: Were we able to respond to your needs in a timely manner?

3,332 out of 3,467 said yes

Q: Did the salesperson understand and meet your needs?

295 out of 297 said yes

Q: Did the technician understand and meet your needs?

3,111 out of 3,177 said yes

Q: Was the work performed to your satisfaction?

3,362 out of 3,457 said yes

Q: Was the work area left neat and clean?

3,430 out of 3,457 said yes

Q: Courtesy and professionalism of our Phone Representatives:

30,736 out of 34,785 gave 5 stars

Q: Would you use our company again and recommend us to others?

3,328 out of 3,388 said yes

Q: Timeliness in responding to your needs:

29,200 out of 34,828 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2,198 out of 2,446 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,939 out of 2,414 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2,240 out of 2,452 gave 5 stars

Q: Please rate your overall experience with our company:

29,798 out of 37,052 gave 5 stars

Q: Condition of the work area after job completion:

31,471 out of 34,489 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2,188 out of 2,463 gave 5 stars

Q: How likely would you be to use our company again?

28,938 out of 34,454 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

27,258 out of 34,348 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

30,103 out of 32,408 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

28,963 out of 32,140 gave 5 stars

Q: Overall experience with the Service Technician:

29,010 out of 31,978 gave 5 stars

	100% rating 100 by D.W. from Sharon Hill, PA on 09/12/26 Verified Purchase "The 3 gentlemen who installed our Heating System were the best. They were very professional, neat, and clean. They explained the entire system and how to use it. We could not have gotten a better team than the (3) men who did our installation."
	75% rating 100 by E.D. from Drexel Hill, PA on 09/05/26 Verified Purchase "The plumber who worked on our furnace was excellent. He was professional in every way. He explained what he was doing and answered all our questions immediately and with knowledge. He was respectful and attentive to maintaining cleanliness when in the house and in the work area in which he worked. "
	100% rating 100 by N.S. from Drexel Hill, PA on 08/07/26 Verified Purchase "Excellent job on the new HVAC system and new furnace. Have always been happy with Oliver's very professional service. "
	100% rating 100 by K.W. from West Chester, PA on 08/07/26 Verified Purchase "The two guys who installed my new HVAC unit arrived on time. They were both friendly and easily answered all my questions. I've used Oliver before for annual system checkups, and I will continue to use them in the future."
	100% rating 100 by W.T. from Wallingford, PA on 07/30/26 Verified Purchase "Very happy with every team member who entered my home. Professional, polite, and well-informed. I highly recommend using Oliver. I will be telling all of my neighbors about my quality experience with your organization."
	100% rating 100 by A.D. from Strafford, PA on 07/10/26 Verified Purchase "Everything was explained in detail, which helped us make the decision to replace our A/C system. The installation was seamless and efficient. Excellent workers."
	100% rating 100 by B.B. from Broomall, PA on 07/10/26 Verified Purchase "All workers were very reasonable. Kept us informed while they were working on the air conditioner. Loved the cookies!"
	100% rating 100 by R.K. from Secane, PA on 06/30/26 Verified Purchase "Everyone is always polite, respectful, and professional."
	100% rating 100 by J.M. from Brookhaven, PA on 06/29/26 Verified Purchase "We are thankful for the quick professional installation and are thrilled with the response to an issue we had and the determination to solve the problem. Nothing but respect for the entire crew."
	100% rating 100 by M.S. from Media, PA on 06/26/26 Verified Purchase "We were very satisfied overall. Thank you!"

(7,698 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS