VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Oliver Heating, Cooling, Plumbing & Electrical
95.145634218768 100
4.8

35,428 reviews since October, 2013

Oliver Heating, Cooling, Plumbing & Electrical
(610) 544-4884 ·
Morton, PA 19070

Consumer Review Summary

35,428 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Oliver Heating, Cooling, Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,432 out of 3,476 said yes

Q: Were we able to respond to your needs in a timely manner?

3,332 out of 3,467 said yes

Q: Did the salesperson understand and meet your needs?

295 out of 297 said yes

Q: Did the technician understand and meet your needs?

3,111 out of 3,177 said yes

Q: Was the work performed to your satisfaction?

3,362 out of 3,457 said yes

Q: Was the work area left neat and clean?

3,430 out of 3,457 said yes

Q: Courtesy and professionalism of our Phone Representatives:

27,761 out of 31,579 gave 5 stars

Q: Would you use our company again and recommend us to others?

3,328 out of 3,388 said yes

Q: Timeliness in responding to your needs:

26,356 out of 31,626 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,922 out of 2,135 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,695 out of 2,108 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,949 out of 2,140 gave 5 stars

Q: Please rate your overall experience with our company:

27,213 out of 33,913 gave 5 stars

Q: Condition of the work area after job completion:

28,491 out of 31,316 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1,907 out of 2,151 gave 5 stars

Q: How likely would you be to use our company again?

26,269 out of 31,322 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

24,767 out of 31,227 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

27,327 out of 29,507 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

26,276 out of 29,271 gave 5 stars

Q: Overall experience with the Service Technician:

26,326 out of 29,121 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Norristown, PA on Verified Purchase
"PATRICK WAS PLEASANT AND PROFESSIONAL. TOOK HIS TIME EXPLAINING ALL."
100% rating 100 from West Chester, PA on Verified Purchase
"The technician was fantastic. "
100% rating 100 from Broomall, PA on Verified Purchase
"The electricians who worked on our home were very diligent, professional, knowledgeable about their jobs, and worked diligently to make the necessary repairs. I am very satisfied with the work they completed."
100% rating 100 from Haverford, PA on Verified Purchase
"The technician who came to my home was a veteran, long/term Oliver employee. He represents Oliver well."
100% rating 100 from Glenolden, PA on Verified Purchase
"Eric is an excellent plumber and representative of your company. He has an easygoing manner about him and is a pleasure to deal with. "
100% rating 100 from Philadelphia, PA on Verified Purchase
"The tech who came to my house was very knowledgable and quick! "
100% rating 100 from Conshohocken, PA on Verified Purchase
"Highly recommend this company. "
94% rating 100 from Lansdale, PA on Verified Purchase
"Excellent work done!"
100% rating 100 from Media, PA on Verified Purchase
"It's always been a good and professional experience."
100% rating 100 from Broomall, PA on Verified Purchase
"Already signed up for plumbing, air conditioning, and heating!"
(6,977 Remaining)