98.478587528174 100
4.9

882 reviews since October, 2004

Project Heating & Cooling
502-245-6683 ·
Louisville, KY 40253

Consumer Review Summary

882 reviews since October, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Project Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

874 out of 881 said yes

Q: Were we able to respond to your needs in a timely manner?

862 out of 882 said yes

Q: Did the salesperson understand and meet your needs?

866 out of 873 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

21 out of 24 said yes

Q: Did the technician understand and meet your needs?

9 out of 9 said yes

Q: Was the work performed to your satisfaction?

866 out of 882 said yes

Q: Was the work area left neat and clean?

858 out of 882 said yes

Q: Would you use our company again and recommend us to others?

878 out of 882 said yes

Q: Please rate your overall experience with our company:

9 out of 9 gave 5 stars