98.013245033113 100
4.9

700 reviews since June, 2008

R&R Mobility
770-483-0767 ·
Conyers, GA 30012

Consumer Review Summary

700 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of R&R Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Were you greeted in a prompt and courteous manner?

606 out of 609 said yes

Q: Did your salesperson understand and meet your needs?

487 out of 489 said yes

Q: Were we able to respond to your needs in a timely manner?

485 out of 490 said yes

Q: Did the Service Manager and Technician understand and meet your needs?

117 out of 119 said yes

Q: Was the quality and cleanliness of the vehicle up to your standards?

91 out of 91 said yes

Q: Did all equipment work properly?

89 out of 91 said yes

Q: Did your salesperson fully instruct you on the operation of the accessible equipment, including emergency procedures?

471 out of 490 said yes

Q: Was the service work performed to your satisfaction?

116 out of 119 said yes

Q: Did your salesperson thorougly explain all applicable paperwork?

484 out of 490 said yes

Q: Were the service people knowledgeable in answering your questions?

119 out of 119 said yes

Q: Did your salesperson inform you of the importance of routine and ongoing maintenance, including your warranty?

460 out of 489 said yes

Q: Did you receive a complete demonstration and explanation of the repair?

109 out of 119 said yes

Q: Was your vehicle repaired in a timely fashion?

115 out of 119 said yes

Q: Would you use us again and recommend us to others?

691 out of 696 said yes