VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.151079532937 100
4.9

2,742 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,742 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,633 out of 2,680 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

2,012 out of 2,173 gave 5 stars

Q: Timely response to your needs:

1,890 out of 2,168 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,680 out of 1,859 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

1,939 out of 2,166 gave 5 stars

Q: Overall experience with our company:

1,888 out of 2,157 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,929 out of 2,132 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Wayne, PA on Verified Purchase
"Thank you!"
100% rating 100 from Reading, PA on Verified Purchase
"I’ve been a customer of this company for more than 30 years, and I have always had good service. I recommend them to anyone who needs help."
100% rating 100 from Fleetwood, PA on Verified Purchase
"Excellent! "
100% rating 100 from Lebanon, PA on Verified Purchase
"You had been maintaining my old AC for quite some time. Also, your estimate for the new AC was less than another proposal. Good job! Many thanks. "
100% rating 100 from Lebanon, PA on Verified Purchase
"The primary reasons we chose Rhoads for the installation of a heat pump system in our home were: (1) the company is employee-owned and (2) we have had a positive experience with them over many years as our oil supplier. We were pleased that Rhoads was able to send a crew out within a week of when we accepted their proposal, and the work was completed with minimum disruption to our lives. Rhoads employees were responsive to our questions and concerns, as they have always been in the past. Finally, we love the even control over our heat and air conditioning provided by the system and the fact that it allows us to easily regulate the temperature in each room of our house. This was an expensive proposition and one we would only have undertaken with a company we already trust. For us, Rhoads is that company!"
100% rating 100 from Fleetwood, PA on Verified Purchase
"Friendly, explained everything!"
100% rating 100 from Wagontown, PA on Verified Purchase
"1st Class Job! Thank you! "
100% rating 100 from Boyertown, PA on Verified Purchase
"I had a problem with my furnace and I have a Service Contract with Rhoads to service my furnace. After an expensive repair I knew it was time to replace it. My experience talking to the salesperson was great and I chose Rhoads to replace the furnace and air conditioner. The installers did a fabulous job and were really respectful to me. All and all my experience with Rhoads has been fantastic. "
100% rating 100 from Lebanon, PA on Verified Purchase
"I am very pleased with the service provided by Rhoads Heating and Cooling. They have always provided me with excellent service. I definitely recommend. Thank you."
96% rating 100 from Boyertown, PA on Verified Purchase
"Carlos and Michael were great. Great answering questions and tidy. Their boss was also very helpful and on top of everything!!!"
(536 Remaining)