Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

2,702 reviews since August, 2004

(717) 397-5277 · rhoadsenergy.com
Lancaster, PA 17603

Consumer Review Summary

2,702 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,595 out of 2,641 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,975 out of 2,133 gave 5 stars

Q: Timely response to your needs:

1,856 out of 2,129 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,647 out of 1,819 gave 5 stars

Q: Quality of the work performed:

1,908 out of 2,126 gave 5 stars

Q: Overall experience with our company:

1,854 out of 2,117 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,895 out of 2,093 gave 5 stars

	100% rating 100 by J.A. from Lebanon, PA on 03/08/26 Verified Purchase "We were very satisfied with everything that was done. The guys who installed our furnace and water heater were very professional!"
	100% rating 100 by D.L. from Wayne, PA on 02/18/26 Verified Purchase "We had a very positive experience working with Brandon. He is knowledgeable, responsive, patient, and an excellent communicator. He took the time to thoroughly address my many questions and concerns, which helped us make decisions more quickly. We also appreciated that he provided a load calculation report, which helped us choose the correct furnace BTU size. We would highly recommend him to any clients. The installation crew was polite and did a great job. Scott answered several technical questions on site, which we greatly appreciated. We are very satisfied with both the installation and the performance of the furnace and smart thermostat."
	100% rating 100 by J.M. from Coatesville, PA on 02/12/26 Verified Purchase "Couldn't have asked for a better experience. The salesman was patient and worked with us to meet our furnace needs. Installers were courteous and knowledgeable. A couple of glitches with the product (not installation), but service personnel took care of it immediately. Very happy with the new install."
	100% rating 100 by B.G. from Reading, PA on 01/13/26 Verified Purchase "Every technician was personable, professional, and very respectful of my home!!! "
	100% rating 100 by S.S. from West Chester, PA on 12/24/25 Verified Purchase "Great work by everyone we’ve dealt with at Rhoads. Timely, professional, friendly, and helpful with competitive pricing sums up our dealings. "
	100% rating 100 by E.H. from Coatesville, PA on 11/28/25 Verified Purchase "I've been with Rhodes for 25 years. I've had nothing but 5-star service with them. And will continue getting service from them every time I need them, they are there. I prefer them to everyone."
	100% rating 100 by A.A. from Boyertown, PA on 11/25/25 Verified Purchase "Great overall experience! "
	100% rating 100 by N.M. from Lebanon, PA on 11/05/25 Verified Purchase "Bryce and Scott were professional, courteous, and knowledgeable. They explained the process well and alleviated any concerns. The work that was done looks great!"
	100% rating 100 by L.B. from Peach Bottom, PA on 10/15/25 Verified Purchase "The installation was complicated in our old house, but excellent, and we accepted the minor scheduling adjustments in stride to see completion. Hats off to Scott (traveling from Lebanon!) and the others on the install team! Please pass our kudos to Mike; we are happy we chose Rhoads!"
	100% rating 100 by J.R. from Womelsdorf, PA on 10/14/25 Verified Purchase "I have been a customer of Rhoads and when it was Boltz over 25 years!"

(525 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS