Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

2,580 reviews since August, 2004

(717) 397-5277 · rhoadsenergy.com
Lancaster, PA 17603

Consumer Review Summary

2,580 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,495 out of 2,537 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,865 out of 2,012 gave 5 stars

Q: Timely response to your needs:

1,754 out of 2,008 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,542 out of 1,700 gave 5 stars

Q: Quality of the work performed:

1,804 out of 2,006 gave 5 stars

Q: Overall experience with our company:

1,760 out of 1,998 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,799 out of 1,973 gave 5 stars

	100% rating 100 by P.M. from Lebanon, PA on 11/30/24 Verified Purchase "The installation was done well. Jared and JD were very nice."
	100% rating 100 by P.N. from Birdsboro, PA on 11/27/24 Verified Purchase "Andy and Alex, who installed my boiler were absolutely very professional, and knowledgeable, truly admired their work ethic, also Trina, was so helpful with coordinating everything, very thankful to Trina for making sure everything was smooth."
	96% rating 100 by H.T. from Pottstown, PA on 11/16/24 Verified Purchase "Our salesman, Eric, took the time to examine our heater and explain why it failed. He laid out all the options clearly and answered all questions."
	100% rating 100 by G.M. from Mohnton, PA on 11/15/24 Verified Purchase "Your company did an excellent job with the installation of our new A/C unit."
	100% rating 100 by K.S. from Reading, PA on 11/06/24 Verified Purchase "We liked the salesperson Chris and the workers who came out to do the job."
	100% rating 100 by D.L. from Birdsboro, PA on 11/06/24 Verified Purchase "Fantastic work crew--very hardworking and nice, trustworthy, and would recommend to friends."
	100% rating 100 by C.J. from Mohnton, PA on 11/06/24 Verified Purchase "You are our go-to HVAC contractor."
	100% rating 100 by C.J. from Coatesville, PA on 10/18/24 Verified Purchase "The technicians were very good. Very good price."
	100% rating 100 by J.T. from Boyertown, PA on 10/16/24 Verified Purchase "Flawless AC install. Andrew, Technician OUTSTANDING. Professional, thorough, and friendly. You are lucky to have him as an employee and representative of your company. Pam is awesome."
	100% rating 100 by E.R. from Boyertown, PA on 10/15/24 Verified Purchase "I am so impressed with this entire experience. I would highly recommend your company to anyone in need of your product. Thank you."

(496 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS