Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

2,124 reviews since August, 2004

(717) 397-5277 · rhoadsenergy.com
Lancaster, PA 17603

Consumer Review Summary

2,124 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

552 out of 556 said yes

Q: Were we able to respond to your needs in a timely manner?

545 out of 556 said yes

Q: Did the salesperson understand and meet your needs?

550 out of 556 said yes

Q: Was the work performed to your satisfaction?

546 out of 556 said yes

Q: Was the work area left neat and clean?

2,057 out of 2,094 said yes

Q: Would you use our company again and recommend us to others?

551 out of 556 said yes

Q: Courtesy and helpfulness of employees:

1,438 out of 1,559 gave 5 stars

Q: Timely response to your needs:

1,350 out of 1,557 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,132 out of 1,249 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

1,403 out of 1,561 gave 5 stars

Q: Overall experience with our company:

1,361 out of 1,551 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,396 out of 1,525 gave 5 stars

	86% rating 100 by A.C. from , on 11/27/21 Verified Purchase "I want to thank you for coming quickly to install the heater in our home for my mother. Your appreciation matters to us. Thanks for the box of candy too!!"
	100% rating 100 by T.S. from Reading, PA on 11/27/21 Verified Purchase "Couldn't be more pleased! Been a happy customer for 22 years!"
	100% rating 100 by D.S. from Gilbertsville, PA on 11/11/21 Verified Purchase "The Service Techs, Rich, Andy, and Neil, who did our HVAC and Oil Tank install were exceptional! What was originally quoted as a 3 1/2 day job was completed in 1 1/2 days! Trina, in the Sinking Springs office, went above and beyond to help us out with questions and even got us a $500 rebate! Looking forward to having Boyertown Oil as our #1 choice for all of our services and oil needs! "
	100% rating 100 by K.S. from Reading, PA on 11/10/21 Verified Purchase "I have subcontracted to your company in the past as a remodeling contractor for years. Then you took over Auto Service and continued the first-rate oil delivery and annual service. After hurricane IDA in our area on Sept. 1, 2021, I was sure of the top-notch service you would do for our home. Regardless of the Insurance claim $$$ received, it was money well spent. Being in the construction trade since 1977, I watched and listened to the techs who performed their trade. From the intro, work estimate write-up, install, explanation to my questions, and final clean-up. I personally complimented them. Your office peeps are very courteous and informed with the trade they represent off the job site."
	100% rating 100 by C.P. from Lebanon, PA on 11/07/21 Verified Purchase "Finished work within the time frame they gave me. I will use their services again. "
	100% rating 100 by D.S. from Kutztown, PA on 11/06/21 Verified Purchase "I have been with the company for a long time. As far back when it was Berks products. I always had very good service!"
	100% rating 100 by M.D. from Coatesville, PA on 10/27/21 Verified Purchase "Work was completed as described. The salesperson and installers were professional and friendly."
	100% rating 100 by J.L. from Lancaster, PA on 10/26/21 Verified Purchase "At Rhoads, people like Fernando and the crew that installed our new boiler make us continue to use your company."
	96% rating 100 by D.B. from Fleetwood, PA on 10/25/21 Verified Purchase "Did a great job with installation and instructions."
	100% rating 100 by a company from Kutztown, PA on 10/20/21 Verified Purchase "Great service and install team! "

(333 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS