Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

1,450 reviews since August, 2004

717-397-5277 · rhoadsenergy.com
Lancaster, PA 17608

Consumer Review Summary

1,450 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

551 out of 555 said yes

Q: Were we able to respond to your needs in a timely manner?

544 out of 555 said yes

Q: Did the salesperson understand and meet your needs?

549 out of 555 said yes

Q: Was the work performed to your satisfaction?

545 out of 555 said yes

Q: Was the work area left neat and clean?

1,409 out of 1,436 said yes

Q: Would you use our company again and recommend us to others?

550 out of 555 said yes

Q: Courtesy and helpfulness of employees:

813 out of 892 gave 5 stars

Q: Timely response to your needs:

752 out of 889 gave 5 stars

Q: The salesperson understanding and meeting your needs:

527 out of 589 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

793 out of 892 gave 5 stars

Q: Overall experience with our company:

770 out of 889 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

786 out of 867 gave 5 stars

	100% rating 100 by R.H. from Lebanon, PA on 02/23/19 Verified Purchase "As usual, it was a pleasure doing business with Vincent R. Boltz. "
	100% rating 100 by R.Y. from Reading, PA on 02/23/19 Verified Purchase "Maintenance men were very courteous and polite. They cleaned up the area around the boiler very well. "
	100% rating 100 by E.D. from Kirkwood, PA on 02/22/19 Verified Purchase "I've been a Rhoads Customer since 1995 and have always been provided with great service. "
	100% rating 100 by L.B. from Pottstown, PA on 01/28/19 Verified Purchase "The workmen were very professional when they installed my new boiler and oil tank, even while I had another contractor at my house. "
	96% rating 100 by J.H. from Coatesville, PA on 01/22/19 Verified Purchase "Kevin and Steve installed our new furnace. They were very nice. They also stayed longer to insure we had heat for the night. :)"
	100% rating 100 by R.S. from New Providence, PA on 01/05/19 Verified Purchase "They installed my old furnace (1986) which gave me good service. The people are courteous and helpful. "
	100% rating 100 by S.H. from Pottstown, PA on 01/05/19 Verified Purchase "Great experience from the salesman to having the burner installed. "
	100% rating 100 by A.A. from Pequea, PA on 12/27/18 Verified Purchase "I was impressed throughout the process of replacing my heating system with the efficiency of the installers, their professional, yet pleasant attitude. The double checking by another employee to confirm all was progressing to my satisfaction was appreciated. "
	100% rating 100 by S.M. from Lancaster, PA on 12/26/18 Verified Purchase "Kevin supervised the installation at my home and was very helpful and professional. I want to thank him personally. Office staff was also very helpful with getting me scheduled. "
	100% rating 100 by L.S. from Myerstown, PA on 12/19/18 Verified Purchase "Installers friendly and efficient! "

(487 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS