Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

2,669 reviews since August, 2004

(717) 397-5277 · rhoadsenergy.com
Lancaster, PA 17603

Consumer Review Summary

2,669 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,567 out of 2,610 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,946 out of 2,101 gave 5 stars

Q: Timely response to your needs:

1,830 out of 2,097 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,620 out of 1,788 gave 5 stars

Q: Quality of the work performed:

1,880 out of 2,094 gave 5 stars

Q: Overall experience with our company:

1,830 out of 2,085 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,869 out of 2,061 gave 5 stars

	100% rating 100 by L.B. from Peach Bottom, PA on 10/15/25 Verified Purchase "The installation was complicated in our old house, but excellent, and we accepted the minor scheduling adjustments in stride to see completion. Hats off to Scott (traveling from Lebanon!) and the others on the install team! Please pass our kudos to Mike; we are happy we chose Rhoads!"
	100% rating 100 by J.R. from Womelsdorf, PA on 10/14/25 Verified Purchase "I have been a customer of Rhoads and when it was Boltz over 25 years!"
	100% rating 100 by K.G. from Coatesville, PA on 10/02/25 Verified Purchase "As always, I never worry when dealing with Rhoads. They are consistently reliable. From the sale to the installation, everything went smoothly. Thank you for hiring such nice employees. "
	86% rating 100 by R.S. from Quarryville, PA on 09/01/25 Verified Purchase "Great service! "
	100% rating 100 by M.K. from Reading, PA on 08/21/25 Verified Purchase "We received fabulous service from your representative and installers."
	100% rating 100 by R.R. from Lebanon, PA on 08/15/25 Verified Purchase "We appreciate Chris's help and immediate response when our A/C broke down and needed replacement."
	100% rating 100 by D.S. from Birdsboro, PA on 08/13/25 Verified Purchase "Your crew worked very hard in this hot weather, and they were very polite."
	100% rating 100 by D.O. from Reading, PA on 08/13/25 Verified Purchase "The techs (Alex and Evan) who installed my furnace were very courteous and efficient, and they took the time to explain the equipment to me. They also laid down plenty of tarps to keep my carpets clean. Thank them for me. And thank Chris as well."
	100% rating 100 by D.T. from Boyertown, PA on 06/30/25 Verified Purchase "All employees from salesperson, scheduling, to installation are very courteous, prompt to reply, and truly care about their company and its reputation. If unhappy with any part of the process, they will bend over backwards to right any concerns. Great to deal with!"
	100% rating 100 by N.B. from Gap, PA on 06/21/25 Verified Purchase "They did a great job, answered any questions I asked them. Also very nice and respectful of me and my property. No complaints at all."

(517 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS