VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.330043045866 100
4.9

2,065 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,065 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

552 out of 556 said yes

Q: Were we able to respond to your needs in a timely manner?

545 out of 556 said yes

Q: Did the salesperson understand and meet your needs?

550 out of 556 said yes

Q: Was the work performed to your satisfaction?

546 out of 556 said yes

Q: Was the work area left neat and clean?

1,999 out of 2,036 said yes

Q: Would you use our company again and recommend us to others?

551 out of 556 said yes

Q: Timely response to your needs:

1,306 out of 1,498 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Courtesy and helpfulness of employees:

1,384 out of 1,501 gave 5 stars

Q: Quality of the work performed:

1,349 out of 1,502 gave 5 stars

Q: Overall experience with our company:

1,311 out of 1,493 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,081 out of 1,191 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,343 out of 1,467 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
96% rating 100 from Mount Gretna, PA on Verified Purchase
"Excellent installation- only a minor problem that was then resolved promptly by Scott. The furnace performs well and I am happy to have replaced an ancient furnace with one that performs well. Also happy with propane rather than oil."
100% rating 100 from Wyomissing, PA on Verified Purchase
"The installation men were excellent--very polite, hardworking and efficient, and on time."
100% rating 100 from Shillington, PA on Verified Purchase
"The team that did the job was excellent. Very professional, very efficient, and very friendly. We are very pleased with the upgrade in the A/C and the work EG Smith did."
100% rating 100 from Mertztown, PA on Verified Purchase
"In addition to demonstrating proficiency in their skills, the installation team took great pride in their work. A shipping snafu didn't slow them down; they arranged quickly for the right equipment to be delivered and the job was done on time. Afterward, they took the time to thoroughly explain the system. Great job, thank you!!"
100% rating 100 from Reading, PA on Verified Purchase
"Everything went smoothly from beginning to end."
100% rating 100 from Macungie, PA on Verified Purchase
"Everyone was very helpful and knowledgeable. The service was great from start to finish. Answered all our questions. Everything went smoothly, would definitely recommend the company."
100% rating 100 from Reading, PA on Verified Purchase
"Matt was right when he said you guys would treat us right all those years ago. "
100% rating 100 from Birdsboro, PA on Verified Purchase
"Work completed faster than expected. "
100% rating 100 from Jonestown, PA on Verified Purchase
"The original job was an A/C replacement, but the technicians discovered a furnace issue and so I also needed a furnace replacement. Jeff and Scott did a commendable job. The work was professional, well done, and completed in less time than anticipated. They were courteous and helpful in keeping me updated on the progress of the installation of my furnace and air conditioning unit. I also appreciated the review of my existing system by Gary, and the prompt response from Chris when we discovered I also needed a furnace replaced. We are very happy with the work Jeff and Scott did. "
100% rating 100 from Reading, PA on Verified Purchase
"The crew did a fine job, no dirt, no noise, no damage, cleaned up and they went the extra effort and got the job done in one day. Didn't have to sleep in heat and humidity that night, it was very much appreciated. Thank You!"
(315 Remaining)