VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.155466344039 100
4.9

2,746 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,746 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,637 out of 2,684 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

2,016 out of 2,177 gave 5 stars

Q: Timely response to your needs:

1,894 out of 2,172 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,684 out of 1,863 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

1,943 out of 2,170 gave 5 stars

Q: Overall experience with our company:

1,892 out of 2,161 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,933 out of 2,136 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pottstown, PA on Verified Purchase
"Great overall experience!"
100% rating 100 from Lancaster, PA on Verified Purchase
"Rhodes was just great. A bad storm had knocked out my power for 4 days when they were to install, and they just kept working with me, and the next day, power came on. Trina was so kind and patient. Tim also did a great job getting my estimate together. Carlos was absolutely the best…Rhodes is lucky to have him!! Michael was very polite both in and out of my house. Thank you all so much, and for the friends discount also!! Thank you for the candy. Love that. "
100% rating 100 from Wayne, PA on Verified Purchase
"Thank you!"
100% rating 100 from Reading, PA on Verified Purchase
"I’ve been a customer of this company for more than 30 years, and I have always had good service. I recommend them to anyone who needs help."
100% rating 100 from Fleetwood, PA on Verified Purchase
"Excellent! "
100% rating 100 from Lebanon, PA on Verified Purchase
"You had been maintaining my old AC for quite some time. Also, your estimate for the new AC was less than another proposal. Good job! Many thanks. "
100% rating 100 from Lebanon, PA on Verified Purchase
"The primary reasons we chose Rhoads for the installation of a heat pump system in our home were: (1) the company is employee-owned and (2) we have had a positive experience with them over many years as our oil supplier. We were pleased that Rhoads was able to send a crew out within a week of when we accepted their proposal, and the work was completed with minimum disruption to our lives. Rhoads employees were responsive to our questions and concerns, as they have always been in the past. Finally, we love the even control over our heat and air conditioning provided by the system and the fact that it allows us to easily regulate the temperature in each room of our house. This was an expensive proposition and one we would only have undertaken with a company we already trust. For us, Rhoads is that company!"
100% rating 100 from Fleetwood, PA on Verified Purchase
"Friendly, explained everything!"
100% rating 100 from Wagontown, PA on Verified Purchase
"1st Class Job! Thank you! "
100% rating 100 from Boyertown, PA on Verified Purchase
"I had a problem with my furnace and I have a Service Contract with Rhoads to service my furnace. After an expensive repair I knew it was time to replace it. My experience talking to the salesperson was great and I chose Rhoads to replace the furnace and air conditioner. The installers did a fabulous job and were really respectful to me. All and all my experience with Rhoads has been fantastic. "
(538 Remaining)