VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.18098812458 100
4.9

2,698 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,698 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,592 out of 2,638 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,972 out of 2,129 gave 5 stars

Q: Timely response to your needs:

1,854 out of 2,125 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,645 out of 1,815 gave 5 stars

Q: Quality of the work performed:

1,905 out of 2,122 gave 5 stars

Q: Overall experience with our company:

1,852 out of 2,113 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,892 out of 2,089 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Wayne, PA on Verified Purchase
"We had a very positive experience working with Brandon. He is knowledgeable, responsive, patient, and an excellent communicator. He took the time to thoroughly address my many questions and concerns, which helped us make decisions more quickly. We also appreciated that he provided a load calculation report, which helped us choose the correct furnace BTU size. We would highly recommend him to any clients. The installation crew was polite and did a great job. Scott answered several technical questions on site, which we greatly appreciated. We are very satisfied with both the installation and the performance of the furnace and smart thermostat."
100% rating 100 from Coatesville, PA on Verified Purchase
"Couldn't have asked for a better experience. The salesman was patient and worked with us to meet our furnace needs. Installers were courteous and knowledgeable. A couple of glitches with the product (not installation), but service personnel took care of it immediately. Very happy with the new install."
100% rating 100 from Reading, PA on Verified Purchase
"Every technician was personable, professional, and very respectful of my home!!! "
100% rating 100 from West Chester, PA on Verified Purchase
"Great work by everyone we’ve dealt with at Rhoads. Timely, professional, friendly, and helpful with competitive pricing sums up our dealings. "
100% rating 100 from Coatesville, PA on Verified Purchase
"I've been with Rhodes for 25 years. I've had nothing but 5-star service with them. And will continue getting service from them every time I need them, they are there. I prefer them to everyone."
100% rating 100 from Boyertown, PA on Verified Purchase
"Great overall experience! "
100% rating 100 from Lebanon, PA on Verified Purchase
"Bryce and Scott were professional, courteous, and knowledgeable. They explained the process well and alleviated any concerns. The work that was done looks great!"
100% rating 100 from Peach Bottom, PA on Verified Purchase
"The installation was complicated in our old house, but excellent, and we accepted the minor scheduling adjustments in stride to see completion. Hats off to Scott (traveling from Lebanon!) and the others on the install team! Please pass our kudos to Mike; we are happy we chose Rhoads!"
100% rating 100 from Womelsdorf, PA on Verified Purchase
"I have been a customer of Rhoads and when it was Boltz over 25 years!"
100% rating 100 from Coatesville, PA on Verified Purchase
"As always, I never worry when dealing with Rhoads. They are consistently reliable. From the sale to the installation, everything went smoothly. Thank you for hiring such nice employees. "
(524 Remaining)