Customer Reviews for Rhoads Energy Corporation

Rhoads Energy Corporation

4.9

2,290 reviews since August, 2004

(717) 397-5277 · rhoadsenergy.com
Lancaster, PA 17603

Consumer Review Summary

2,290 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Did the salesperson discuss the warranty?

14 out of 18 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,217 out of 2,257 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Timely response to your needs:

1,494 out of 1,721 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

1,539 out of 1,722 gave 5 stars

Q: Courtesy and helpfulness of employees:

1,587 out of 1,723 gave 5 stars

Q: Overall experience with our company:

1,502 out of 1,716 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,278 out of 1,413 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,540 out of 1,687 gave 5 stars

	100% rating 100 by F.M. from Mount Joy, PA on 11/25/22 Verified Purchase "A very professional, competent crew from a company that has done our servicing well since the house was new."
	100% rating 100 by G.H. from Reading, PA on 11/17/22 Verified Purchase "The technicians were very thorough."
	100% rating 100 by A.K. from Lebanon, PA on 11/14/22 Verified Purchase "Equipment selection is appropriate for this application, the sizing of equipment is correct and the installation was efficient."
	100% rating 100 by S.O. from West Chester, PA on 11/14/22 Verified Purchase "Already recommended the company to a friend!"
	100% rating 100 by D.S. from Kutztown, PA on 11/02/22 Verified Purchase "Joe P. is a very friendly and knowledgeable person. We like his work."
	100% rating 100 by D.W. from Reading, PA on 10/28/22 Verified Purchase "Everyone was excellent from the first call when I explained my need to the very end. I was blessed with your consideration from the beginning. Thank you!"
	100% rating 100 by B.W. from Reading, PA on 10/27/22 Verified Purchase "Every E.G. Smith employee I have ever dealt with - including those I encountered while taking care of my elderly father at his home and those who worked as a team to coordinate the installation of the furnace at my home - has been more than helpful and kind. For many years I worked in health care, and I always tried to treat my patients as I would treat my family - this has been my experience with E.G. Smith - employees treating me as they would treat their family. "
	100% rating 100 by S.M. from Malvern, PA on 09/30/22 Verified Purchase "Roger and Woody from the installation crew were awesome!"
	100% rating 100 by W.C. from Elizabethtown, PA on 09/26/22 Verified Purchase "Efficient work. The final appearance could be considered a piece of art."
	100% rating 100 by S.L. from Downingtown, PA on 09/18/22 Verified Purchase "The Salesperson, Eric, was knowledgeable of all the available products. He did not try to upsell the product. He recommended the system right for my home and budget. Professional installation was done when promised. The area was cleaner when they left. They inspected and reinspected before they left. I highly recommend this company."

(393 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS