VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.185182776116 100
4.9

2,336 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,336 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Did the salesperson discuss the warranty?

24 out of 29 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,261 out of 2,302 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,630 out of 1,769 gave 5 stars

Q: Timely response to your needs:

1,536 out of 1,766 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,317 out of 1,458 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: Quality of the work performed:

1,582 out of 1,768 gave 5 stars

Q: Overall experience with our company:

1,542 out of 1,760 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,582 out of 1,731 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
96% rating 100 from Lebanon, PA on Verified Purchase
"Everything seems to have gone well with the installation, will find out when the hot weather arrives. The installers were courteous and worked well together."
100% rating 100 from Strasburg, PA on Verified Purchase
"Impressed. with the time Chris took to explain the various options for heat and the patience shown when I had “another” question. The installers made sure they knew exactly what we wanted, were courteous, and left the area as it was prior to them coming."
100% rating 100 from Lebanon, PA on Verified Purchase
"The people that installed the unit were very professional with the work that was done!"
100% rating 100 from Malvern, PA on Verified Purchase
"In tough time the Cool Crew came through. Wish we had done it sooner. "
100% rating 100 from Lancaster, PA on Verified Purchase
"Rhoads never disappoints. Quality and friendly work--every time!!"
100% rating 100 from Mertztown, PA on Verified Purchase
"I have used this company for a very long time through everything. I recently had to upgrade my oil furnace and they were quick to respond and did quality work in a respectful manner."
100% rating 100 from Oley, PA on Verified Purchase
"Great installation!"
100% rating 100 from Manheim, PA on Verified Purchase
"Nice Job, No problems"
100% rating 100 from Coatesville, PA on Verified Purchase
"Your crew was neat and everything was very well organized and on schedule. Eric is a great manager and puts extra personal effort and time in to make sure everything stays on schedule and in order."
100% rating 100 from Pottstown, PA on Verified Purchase
"Dave was a pleasure to work with. Andy and his crew did an excellent job from start to finish. We are very pleased, to say the least. Thanks so much. "
(410 Remaining)