VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rhoads Energy Corporation
97.28299856528 100
4.9

2,532 reviews since August, 2004

Rhoads Energy Corporation
(717) 397-5277 ·
Lancaster, PA 17603

Consumer Review Summary

2,532 reviews since August, 2004

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rhoads Energy Corporation. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Did the salesperson discuss the warranty?

25 out of 30 said yes

Q: Was everyone at our company helpful and courteous?

553 out of 557 said yes

Q: Were we able to respond to your needs in a timely manner?

546 out of 557 said yes

Q: Did the salesperson understand and meet your needs?

551 out of 557 said yes

Q: Was the work performed to your satisfaction?

547 out of 557 said yes

Q: Was the work area left neat and clean?

2,449 out of 2,490 said yes

Q: Would you use our company again and recommend us to others?

552 out of 557 said yes

Q: Courtesy and helpfulness of employees:

1,820 out of 1,965 gave 5 stars

Q: Timely response to your needs:

1,715 out of 1,961 gave 5 stars

Q: The salesperson understanding and meeting your needs

6 out of 6 gave 5 stars

Q: The salesperson understanding and meeting your needs:

1,502 out of 1,654 gave 5 stars

Q: Quality of the work performed:

1,763 out of 1,961 gave 5 stars

Q: Overall experience with our company:

1,719 out of 1,951 gave 5 stars

Q: How likely are you to use our company again and recommend us to others?

1,762 out of 1,925 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bernville, PA on Verified Purchase
"We are extremely happy and satisfied with the help we received during a stressful time."
100% rating 100 from Berwyn, PA on Verified Purchase
"Everyone with whom I worked on this installation was very outstanding--Eric, the salesperson, and Jarrett who did the installation, and Motrini who coordinated the project fro the office. I can't imagine any way this job could have been done better!"
100% rating 100 from Lititz, PA on Verified Purchase
"Everyone was great to work with."
100% rating 100 from Wayne, PA on Verified Purchase
"Very professional crew. Excellent cleanup"
100% rating 100 from Exton, PA on Verified Purchase
"Very happy with the work and the service"
100% rating 100 from Reading, PA on Verified Purchase
"The guys that came out to do work at my residence were all very polite and professional. It was one of the hottest days of the summer and they worked hard . Andy explained the new boiler and thermostat to me thoroughly . They were all so patient and kind to my dogs as they had to maneuver through my home to bleed the radiators and install the thermostat . I highly recommened Rhoads Energy to everyone . Thank you . "
100% rating 100 from Kutztown, PA on Verified Purchase
"Working with your company has always been a good experience. You've always responded quickly to any concerns, given possible solutions and which one might be better in the given situation. Your technicians were always courteous and left the area where they were working in good order. The work was well done."
100% rating 100 from Lancaster, PA on Verified Purchase
"I am very happy with the entire experience of having a mini-split system put in my home by the Cool Crew at Rhoads Energy. The individuals that I had the pleasure of dealing with, from salespersons to the young men who installed the system were professional and extremely helpful in explaining finance and how the system works. "
100% rating 100 from Downingtown, PA on Verified Purchase
"The project from start to finish was pleasurable. With an old house, it went smoothly."
100% rating 100 from Pottstown, PA on Verified Purchase
"Everyone was very helpful and respectful. Well done."
(483 Remaining)