Customer Reviews for Rollx Vans

Rollx Vans

4.8

1,608 reviews since June, 2006

952-890-7851 · rollxvans.com
Savage, MN 55378

Consumer Review Summary

1,608 reviews since June, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,167 out of 1,192 said yes

Q: Did the salesperson understand and meet your needs?

1,163 out of 1,191 said yes

Q: Was the salesperson knowledgeable in answering questions?

937 out of 954 said yes

Q: Did everyone return phone calls as promised?

1,312 out of 1,399 said yes

Q: Was our delivery person helpful and courteous?

44 out of 45 said yes

Q: Courtesy and professionalism of our Phone Representatives:

339 out of 399 gave 5 stars

Q: Was the vehicle delivered in a timely fashion?

889 out of 954 said yes

Q: Courtesy and professionalism of the Salesperson

183 out of 207 gave 5 stars

Q: Was all work performed to your satisfaction?

885 out of 954 said yes

Q: The Salesperson's understanding and meeting of your needs:

180 out of 208 gave 5 stars

Q: Was all the work performed to your satisfaction?

417 out of 443 said yes

Q: Knowledge and expertise of the Salesperson:

183 out of 209 gave 5 stars

Q: Communication and follow-up from the Salesperson:

168 out of 203 gave 5 stars

Q: Does the vehicle and equipment meet your needs?

926 out of 954 said yes

Q: Timeliness in delivering your vehicle:

155 out of 207 gave 5 stars

Q: Would you use Rollx Vans again and recommend us to others?

1,565 out of 1,595 said yes

Q: Courtesy and professionalism of our Delivery Representative:

186 out of 206 gave 5 stars

Q: Follow-up and communication from our Phone Representatives:

148 out of 196 gave 5 stars

Q: Courtesy and professionalism of the Technician:

179 out of 200 gave 5 stars

Q: The Technician's understanding and resolution of your needs:

177 out of 200 gave 5 stars

Q: Expertise and workmanship of the Technician:

172 out of 194 gave 5 stars

Q: Demonstration/explanation of the repair:

173 out of 199 gave 5 stars

Q: Overall experience with the Technician:

174 out of 199 gave 5 stars

Q: Overall satisfaction with the repair:

160 out of 197 gave 5 stars

Q: Please rate your overall experience with Rollx Vans:

318 out of 394 gave 5 stars

	100% rating 100 by J.D. from Punta Gorda, FL on 07/11/19 Verified Purchase "I'm on my 2nd Rollx and have been very happy with the performance, price, and reliability of the vans."
	100% rating 100 by M.C. from Defiance, MO on 07/10/19 Verified Purchase "Darrell was great. He did his job like a pro. He is personal and polite, like everyone we've met at Rollx. We recommend your company to everyone who likes our van."
	100% rating 100 by R.R. from Milan, IN on 07/10/19 Verified Purchase "The company was quick to respond to my needs and the fact that they have the only traveling technician is a wonderful thing for people with disabilities. I and some friends solved some issues with the van by calling the technicians in Minnesota. They were very helpful in solving the problems and I appreciate them spending the time with us to make it right. They have the best Service of any group servicing mobility vehicles on the market. I only wish I would have bought from them first."
	100% rating 100 by J.C. from Oklahoma City, OK on 07/06/19 Verified Purchase "We thank you all for everything that you do to keep us running. "
	100% rating 100 by C.D. from Shelby Township, MI on 07/05/19 Verified Purchase "Shawn is excellent and professional in his not only mechanical abilities but also the soft skills required for going over and above the call of duty. "
	100% rating 100 by D.L. from River Forest, IL on 07/04/19 Verified Purchase "THANK YOU!"
	100% rating 100 by J.P. from Cohocton, NY on 06/26/19 Verified Purchase "Brian is very professional and courteous. Great guy."
	by A.M. from Grinnell, IA on 06/26/19 Verified Purchase "The tech, that came to my house, fixed my problem, and knew exactly what the problem was. He was very good and courteous. Rollx is lucky to him."
	100% rating 100 by M.M. from Alpharetta, GA on 06/25/19 Verified Purchase "Bruce and Ethan provided exceptional service. "
	100% rating 100 by A.B. from Moody, TX on 06/19/19 Verified Purchase "Nice guy, quick service, on time!"

(461 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS