4.8
1,506 reviews since June, 2006
Consumer Review Summary
1,506 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,167 out of 1,192 said yes
Q: Did the salesperson understand and meet your needs?
1,163 out of 1,191 said yes
Q: Was the salesperson knowledgeable in answering questions?
937 out of 954 said yes
Q: Did everyone return phone calls as promised?
1,272 out of 1,357 said yes
Q: Was our delivery person helpful and courteous?
44 out of 45 said yes
Q: Courtesy and professionalism of our Phone Representatives:
258 out of 301 gave 5 stars
Q: Was the vehicle delivered in a timely fashion?
889 out of 954 said yes
Q: Courtesy and professionalism of the Salesperson
147 out of 165 gave 5 stars
Q: Was all work performed to your satisfaction?
885 out of 954 said yes
Q: The Salesperson's understanding and meeting of your needs:
146 out of 166 gave 5 stars
Q: Was all the work performed to your satisfaction?
379 out of 401 said yes
Q: Knowledge and expertise of the Salesperson:
148 out of 167 gave 5 stars
Q: Communication and follow-up from the Salesperson:
135 out of 162 gave 5 stars
Q: Does the vehicle and equipment meet your needs?
926 out of 954 said yes
Q: Timeliness in delivering your vehicle:
128 out of 165 gave 5 stars
Q: Would you use Rollx Vans again and recommend us to others?
1,468 out of 1,496 said yes
Q: Courtesy and professionalism of our Delivery Representative:
149 out of 164 gave 5 stars
Q: Follow-up and communication from our Phone Representatives:
106 out of 141 gave 5 stars
Q: Courtesy and professionalism of the Technician:
123 out of 143 gave 5 stars
Q: The Technician's understanding and resolution of your needs:
124 out of 143 gave 5 stars
Q: Expertise and workmanship of the Technician:
118 out of 138 gave 5 stars
Q: Demonstration/explanation of the repair:
119 out of 142 gave 5 stars
Q: Overall experience with the Technician:
120 out of 142 gave 5 stars
Q: Overall satisfaction with the repair:
111 out of 142 gave 5 stars
Q: Please rate your overall experience with Rollx Vans:
249 out of 304 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS