4.8
1,656 reviews since June, 2006
Consumer Review Summary
1,656 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,167 out of 1,192 said yes
Q: Did the salesperson understand and meet your needs?
1,163 out of 1,191 said yes
Q: Was the salesperson knowledgeable in answering questions?
937 out of 954 said yes
Q: Did everyone return phone calls as promised?
1,349 out of 1,439 said yes
Q: Was our delivery person helpful and courteous?
44 out of 45 said yes
Q: Courtesy and professionalism of our Phone Representatives:
383 out of 447 gave 5 stars
Q: Courtesy and professionalism of the Salesperson
217 out of 247 gave 5 stars
Q: Was the vehicle delivered in a timely fashion?
889 out of 954 said yes
Q: Was all work performed to your satisfaction?
885 out of 954 said yes
Q: The Salesperson's understanding and meeting of your needs:
213 out of 248 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
215 out of 249 gave 5 stars
Q: Was all the work performed to your satisfaction?
453 out of 482 said yes
Q: Communication and follow-up from the Salesperson:
199 out of 241 gave 5 stars
Q: Does the vehicle and equipment meet your needs?
926 out of 954 said yes
Q: Timeliness in delivering your vehicle:
187 out of 247 gave 5 stars
Q: Would you use Rollx Vans again and recommend us to others?
1,610 out of 1,640 said yes
Q: Courtesy and professionalism of our Delivery Representative:
220 out of 246 gave 5 stars
Q: Follow-up and communication from our Phone Representatives:
156 out of 204 gave 5 stars
Q: Courtesy and professionalism of the Technician:
187 out of 208 gave 5 stars
Q: The Technician's understanding and resolution of your needs:
185 out of 208 gave 5 stars
Q: Expertise and workmanship of the Technician:
180 out of 202 gave 5 stars
Q: Demonstration/explanation of the repair:
181 out of 207 gave 5 stars
Q: Overall experience with the Technician:
182 out of 207 gave 5 stars
Q: Overall satisfaction with the repair:
168 out of 205 gave 5 stars
Q: Please rate your overall experience with Rollx Vans:
357 out of 440 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS