4.8
1,588 reviews since June, 2006
Consumer Review Summary
1,588 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,167 out of 1,192 said yes
Q: Did the salesperson understand and meet your needs?
1,163 out of 1,191 said yes
Q: Was the salesperson knowledgeable in answering questions?
937 out of 954 said yes
Q: Did everyone return phone calls as promised?
1,310 out of 1,397 said yes
Q: Was our delivery person helpful and courteous?
44 out of 45 said yes
Q: Courtesy and professionalism of our Phone Representatives:
324 out of 380 gave 5 stars
Q: Was the vehicle delivered in a timely fashion?
889 out of 954 said yes
Q: Courtesy and professionalism of the Salesperson
181 out of 205 gave 5 stars
Q: Was all work performed to your satisfaction?
885 out of 954 said yes
Q: The Salesperson's understanding and meeting of your needs:
178 out of 206 gave 5 stars
Q: Was all the work performed to your satisfaction?
415 out of 441 said yes
Q: Knowledge and expertise of the Salesperson:
181 out of 207 gave 5 stars
Q: Communication and follow-up from the Salesperson:
166 out of 201 gave 5 stars
Q: Does the vehicle and equipment meet your needs?
926 out of 954 said yes
Q: Timeliness in delivering your vehicle:
154 out of 205 gave 5 stars
Q: Would you use Rollx Vans again and recommend us to others?
1,547 out of 1,577 said yes
Q: Courtesy and professionalism of our Delivery Representative:
184 out of 204 gave 5 stars
Q: Follow-up and communication from our Phone Representatives:
136 out of 180 gave 5 stars
Q: Courtesy and professionalism of the Technician:
162 out of 183 gave 5 stars
Q: The Technician's understanding and resolution of your needs:
160 out of 183 gave 5 stars
Q: Expertise and workmanship of the Technician:
155 out of 177 gave 5 stars
Q: Demonstration/explanation of the repair:
156 out of 182 gave 5 stars
Q: Overall experience with the Technician:
157 out of 182 gave 5 stars
Q: Overall satisfaction with the repair:
143 out of 180 gave 5 stars
Q: Please rate your overall experience with Rollx Vans:
305 out of 378 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS