Customer Reviews for Rollx Vans

Rollx Vans

4.8

1,553 reviews since June, 2006

952-890-7851 · rollxvans.com
Savage, MN 55378

Consumer Review Summary

1,553 reviews since June, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,167 out of 1,192 said yes

Q: Did the salesperson understand and meet your needs?

1,163 out of 1,191 said yes

Q: Was the salesperson knowledgeable in answering questions?

937 out of 954 said yes

Q: Did everyone return phone calls as promised?

1,295 out of 1,381 said yes

Q: Was our delivery person helpful and courteous?

44 out of 45 said yes

Q: Courtesy and professionalism of our Phone Representatives:

297 out of 347 gave 5 stars

Q: Was the vehicle delivered in a timely fashion?

889 out of 954 said yes

Q: Courtesy and professionalism of the Salesperson

168 out of 189 gave 5 stars

Q: Was all work performed to your satisfaction?

885 out of 954 said yes

Q: The Salesperson's understanding and meeting of your needs:

165 out of 190 gave 5 stars

Q: Was all the work performed to your satisfaction?

399 out of 425 said yes

Q: Knowledge and expertise of the Salesperson:

167 out of 191 gave 5 stars

Q: Communication and follow-up from the Salesperson:

154 out of 185 gave 5 stars

Q: Does the vehicle and equipment meet your needs?

926 out of 954 said yes

Q: Timeliness in delivering your vehicle:

142 out of 189 gave 5 stars

Q: Would you use Rollx Vans again and recommend us to others?

1,513 out of 1,542 said yes

Q: Courtesy and professionalism of our Delivery Representative:

168 out of 188 gave 5 stars

Q: Follow-up and communication from our Phone Representatives:

123 out of 163 gave 5 stars

Q: Courtesy and professionalism of the Technician:

144 out of 165 gave 5 stars

Q: The Technician's understanding and resolution of your needs:

142 out of 165 gave 5 stars

Q: Expertise and workmanship of the Technician:

138 out of 160 gave 5 stars

Q: Demonstration/explanation of the repair:

138 out of 164 gave 5 stars

Q: Overall experience with the Technician:

139 out of 164 gave 5 stars

Q: Overall satisfaction with the repair:

126 out of 162 gave 5 stars

Q: Please rate your overall experience with Rollx Vans:

279 out of 345 gave 5 stars

	100% rating 100 by a company from Everett, WA on 11/13/18 Verified Purchase "We are enjoying our new van. We had a great experience with Ron (the technician) during the delivery. He was super patient as we became familiar with the items new to us. He is a neat person. Matt and Jim (in finance) have also been a pleasure to work with. It was great to purchase a vehicle with no pressure about extras. I am a fan of Rollx. I still can not get over the delivery option to not keep our van if it wasn't what I wanted. That put me at ease to shop with you as I live on the west coast. "
	96% rating 100 by a company from Waynesboro, VA on 11/12/18 Verified Purchase "Marty, Travis, Tom, and Becky were all amazing. Great group effort. I am willing to do a testimonial anytime."
	100% rating 100 by a company from Saint Cloud, MN on 11/09/18 Verified Purchase "I've been a Rollx van owner for nearly thirty years and have always been impressed with my experience with your company. Mike is exceptional and my main reason for choosing Rollx Van to purchase my vehicles. From Mike on down, the people I've worked with have always been kind, friendly and eager to accommodate my needs. I confidently recommend Rollx Vans to all in need of adapted vehicles."
	100% rating 100 by a company from Columbus, OH on 11/08/18 Verified Purchase "My rear entry power ramp works great. It will be so good to be able to remote start my van and open the ramp from inside my warm home before dashing out into the cold and loading up a wheelchair. I can close the ramp from the warm inside of my van. Thank you again. The cookies were delicious. The carry bag is now an in-case bag with medical supplies to grab and go."
	100% rating 100 by a company from Vinton, VA on 11/07/18 Verified Purchase "6th vehicle from Rollx. "
	100% rating 100 by a company from Hutchinson, MN on 11/06/18 Verified Purchase "It was hard to rate in order as all were important. We liked our salesman Tony, which helps us make a decision. All in all a good experience even tho' I was hesitant. A big decision for us. We like it now. "
	100% rating 100 by a company from Le Center, MN on 11/05/18 Verified Purchase "Very good for every thing. Thanks for the gift. "
	100% rating 100 by a company from Whiteland, IN on 10/22/18 Verified Purchase "The understanding of my salesperson, Marty, of my situation waiting for the settlement from insurance was exceptional. His ability to explain every step of the process kept me informed as I needed. The service when we arrived to pick up our van was fantastic. I look forward to many years of relationship with Rollx Vans. "
	98% rating 100 by a company from Tigerton, WI on 10/19/18 Verified Purchase "Top Notch Professional Service! Top Notch Professional Company and Product! Thanks for All Your Help with Everything!"
	85% rating 100 by a company from Bonham, TX on 10/19/18 Verified Purchase "This is the second new van we have purchased from Rollx in the past 10 years. The first one we picked up at the plant and the lastest we used home delivery. This is just one of the great improvements that have taken place in the past ten years. However, the biggest reason for returning was the quality of the product. "

(436 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS