VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Rollx Vans
95.789382673353 100
4.8

1,453 reviews since June, 2006

Rollx Vans
952-890-7851 ·
Savage, MN 55378

Consumer Review Summary

1,453 reviews since June, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,167 out of 1,192 said yes

Q: Did the salesperson understand and meet your needs?

1,163 out of 1,191 said yes

Q: Was the salesperson knowledgeable in answering questions?

937 out of 954 said yes

Q: Did everyone return phone calls as promised?

1,260 out of 1,343 said yes

Q: Was our delivery person helpful and courteous?

44 out of 45 said yes

Q: Courtesy and professionalism of our Phone Representatives:

219 out of 253 gave 5 stars

Q: Was the vehicle delivered in a timely fashion?

889 out of 954 said yes

Q: Courtesy and professionalism of the Salesperson

136 out of 152 gave 5 stars

Q: Was all work performed to your satisfaction?

885 out of 954 said yes

Q: The Salesperson's understanding and meeting of your needs:

134 out of 152 gave 5 stars

Q: Was all the work performed to your satisfaction?

366 out of 388 said yes

Q: Knowledge and expertise of the Salesperson:

136 out of 153 gave 5 stars

Q: Communication and follow-up from the Salesperson:

124 out of 148 gave 5 stars

Q: Does the vehicle and equipment meet your needs?

926 out of 954 said yes

Q: Timeliness in delivering your vehicle:

119 out of 152 gave 5 stars

Q: Would you use Rollx Vans again and recommend us to others?

1,421 out of 1,447 said yes

Q: Courtesy and professionalism of our Delivery Representative:

138 out of 151 gave 5 stars

Q: Follow-up and communication from our Phone Representatives:

81 out of 106 gave 5 stars

Q: Courtesy and professionalism of the Technician:

89 out of 105 gave 5 stars

Q: The Technician's understanding and resolution of your needs:

90 out of 105 gave 5 stars

Q: Expertise and workmanship of the Technician:

83 out of 102 gave 5 stars

Q: Demonstration/explanation of the repair:

84 out of 104 gave 5 stars

Q: Overall experience with the Technician:

85 out of 104 gave 5 stars

Q: Overall satisfaction with the repair:

79 out of 103 gave 5 stars

Q: Please rate your overall experience with Rollx Vans:

210 out of 254 gave 5 stars

FEATURED COMMENTS
100% rating 100 from Accokeek, MD on Verified Purchase
"Since this was our first accessible van, I still feel at sea, but I also feel we were right to buy from Rollx "
98% rating 100 from Casper, WY on Verified Purchase
"I knew nothing about wheelchair assessable vans so I started out with an internet search. I found Rollx Vans made an email contact and eventually talked to Marty. Marty was very helpful and offered several suggestions and recommendations. I eventually decided on the Honda - when it was delivered it exceeded all my expectations. Very happy with the entire experience!!"
100% rating 100 from New Brighton, MN on Verified Purchase
"This is the second time we used Rollx. We use the VA grant for adaptive auto and your representatives handled all the paperwork for us. It was a smooth transaction from start to finish. "
100% rating 100 from Eagan, MN on Verified Purchase
"We are very pleased. It drives very nice,it is comfortable and safe. "
100% rating 100 from Pine Level, NC on Verified Purchase
"I have been telling everyone I know about Rollx Vans!!! The salesperson, Rocky, was absolutely amazing!!! This was a ginormous purchase for me and my family, and Rocky was very patient in answering all my questions. The service department manager, Becky, worked hard to correct anything that needed repair. I will only buy my future vehicles from Rollx!!!!!!!!"
100% rating 100 from North Branch, MN on Verified Purchase
"Your sales person Peter and Bruce your Service manager went above and beyond to make sure our van was ready for our family and especially for our youngest JJ for whom the van was converted for. It such a blessing. He thinks he is a prince rolling into his chariot. Thanks to all of you at Rollx and God bless you for your continuing effort for to help people with special needs and the after purchase care is top notch !!!! "
100% rating 100 from Coral Springs, FL on Verified Purchase
"Having owned 3 Rollx Conversion Vans each experience has been better than before. I will always be a Rollx Van customer and I appreciate the in-home service. "
92% rating 100 from Kingsport, TN on Verified Purchase
"We received our Honda and so far we have excellent experience with Rollx."
89% rating 100 from Dorchester, WI on Verified Purchase
"Very pleased with the service."
100% rating 100 from Lonsdale, MN on Verified Purchase
"I really think Rollx builds a solid van. I have had many conversion vans but none are built as sturdy as a Rollx van. I also appreciate the thorough training upon pick up of the vehicle and the attention to detail. The van was clean and shiny when I picked it up. Great service and great product!"
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