4.8
1,633 reviews since June, 2006
Consumer Review Summary
1,633 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rollx Vans. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,167 out of 1,192 said yes
Q: Did the salesperson understand and meet your needs?
1,163 out of 1,191 said yes
Q: Was the salesperson knowledgeable in answering questions?
937 out of 954 said yes
Q: Did everyone return phone calls as promised?
1,328 out of 1,417 said yes
Q: Was our delivery person helpful and courteous?
44 out of 45 said yes
Q: Courtesy and professionalism of our Phone Representatives:
364 out of 424 gave 5 stars
Q: Courtesy and professionalism of the Salesperson
200 out of 225 gave 5 stars
Q: Was the vehicle delivered in a timely fashion?
889 out of 954 said yes
Q: Was all work performed to your satisfaction?
885 out of 954 said yes
Q: The Salesperson's understanding and meeting of your needs:
197 out of 226 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
199 out of 227 gave 5 stars
Q: Was all the work performed to your satisfaction?
433 out of 460 said yes
Q: Communication and follow-up from the Salesperson:
182 out of 221 gave 5 stars
Q: Does the vehicle and equipment meet your needs?
926 out of 954 said yes
Q: Timeliness in delivering your vehicle:
169 out of 225 gave 5 stars
Q: Would you use Rollx Vans again and recommend us to others?
1,588 out of 1,618 said yes
Q: Courtesy and professionalism of our Delivery Representative:
202 out of 224 gave 5 stars
Q: Follow-up and communication from our Phone Representatives:
155 out of 203 gave 5 stars
Q: Courtesy and professionalism of the Technician:
186 out of 207 gave 5 stars
Q: The Technician's understanding and resolution of your needs:
184 out of 207 gave 5 stars
Q: Expertise and workmanship of the Technician:
179 out of 201 gave 5 stars
Q: Demonstration/explanation of the repair:
180 out of 206 gave 5 stars
Q: Overall experience with the Technician:
181 out of 206 gave 5 stars
Q: Overall satisfaction with the repair:
167 out of 204 gave 5 stars
Q: Please rate your overall experience with Rollx Vans:
340 out of 419 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS