5
2,528 reviews since June, 2006
Consumer Review Summary
2,528 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,508 out of 2,526 said yes
Q: Were we able to respond to your needs in a timely manner?
2,508 out of 2,525 said yes
Q: Did the salesperson understand and meet your needs?
1,278 out of 1,286 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,208 out of 1,230 said yes
Q: Was the work performed to your satisfaction?
2,467 out of 2,508 said yes
Q: Was the work area left neat and clean?
2,503 out of 2,520 said yes
Q: Would you use our company again and recommend us to others?
2,485 out of 2,502 said yes
Q: Please rate your overall experience with our company:
1,356 out of 1,605 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS