5
2,508 reviews since June, 2006
Consumer Review Summary
2,508 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,488 out of 2,506 said yes
Q: Were we able to respond to your needs in a timely manner?
2,488 out of 2,505 said yes
Q: Did the salesperson understand and meet your needs?
1,260 out of 1,268 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,207 out of 1,229 said yes
Q: Was the work performed to your satisfaction?
2,447 out of 2,488 said yes
Q: Was the work area left neat and clean?
2,483 out of 2,500 said yes
Q: Would you use our company again and recommend us to others?
2,465 out of 2,482 said yes
Q: Please rate your overall experience with our company:
1,338 out of 1,586 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS