5
2,416 reviews since June, 2006
Consumer Review Summary
2,416 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,397 out of 2,414 said yes
Q: Were we able to respond to your needs in a timely manner?
2,396 out of 2,413 said yes
Q: Did the salesperson understand and meet your needs?
1,176 out of 1,183 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,201 out of 1,223 said yes
Q: Was the work performed to your satisfaction?
2,357 out of 2,397 said yes
Q: Was the work area left neat and clean?
2,392 out of 2,408 said yes
Q: Would you use our company again and recommend us to others?
2,374 out of 2,391 said yes
Q: Please rate your overall experience with our company:
1,254 out of 1,495 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS