5
2,566 reviews since June, 2006
Consumer Review Summary
2,566 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,546 out of 2,564 said yes
Q: Were we able to respond to your needs in a timely manner?
2,546 out of 2,563 said yes
Q: Did the salesperson understand and meet your needs?
1,316 out of 1,324 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,208 out of 1,230 said yes
Q: Was the work performed to your satisfaction?
2,505 out of 2,546 said yes
Q: Was the work area left neat and clean?
2,541 out of 2,558 said yes
Q: Would you use our company again and recommend us to others?
2,523 out of 2,540 said yes
Q: Please rate your overall experience with our company:
1,392 out of 1,643 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS