5
2,370 reviews since June, 2006
Consumer Review Summary
2,370 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,351 out of 2,368 said yes
Q: Were we able to respond to your needs in a timely manner?
2,350 out of 2,367 said yes
Q: Did the salesperson understand and meet your needs?
1,131 out of 1,138 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,200 out of 1,222 said yes
Q: Was the work performed to your satisfaction?
2,311 out of 2,351 said yes
Q: Was the work area left neat and clean?
2,347 out of 2,362 said yes
Q: Would you use our company again and recommend us to others?
2,328 out of 2,345 said yes
Q: Please rate your overall experience with our company:
1,212 out of 1,450 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS