5
2,453 reviews since June, 2006
Consumer Review Summary
2,453 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,433 out of 2,451 said yes
Q: Were we able to respond to your needs in a timely manner?
2,433 out of 2,450 said yes
Q: Did the salesperson understand and meet your needs?
1,212 out of 1,220 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,201 out of 1,223 said yes
Q: Was the work performed to your satisfaction?
2,394 out of 2,434 said yes
Q: Was the work area left neat and clean?
2,428 out of 2,445 said yes
Q: Would you use our company again and recommend us to others?
2,411 out of 2,428 said yes
Q: Please rate your overall experience with our company:
1,287 out of 1,532 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS