5
2,490 reviews since June, 2006
Consumer Review Summary
2,490 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,470 out of 2,488 said yes
Q: Were we able to respond to your needs in a timely manner?
2,470 out of 2,487 said yes
Q: Did the salesperson understand and meet your needs?
1,247 out of 1,255 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,203 out of 1,225 said yes
Q: Was the work performed to your satisfaction?
2,431 out of 2,471 said yes
Q: Was the work area left neat and clean?
2,465 out of 2,482 said yes
Q: Would you use our company again and recommend us to others?
2,447 out of 2,464 said yes
Q: Please rate your overall experience with our company:
1,320 out of 1,568 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS