5
2,533 reviews since June, 2006
Consumer Review Summary
2,533 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,513 out of 2,531 said yes
Q: Were we able to respond to your needs in a timely manner?
2,513 out of 2,530 said yes
Q: Did the salesperson understand and meet your needs?
1,283 out of 1,291 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,208 out of 1,230 said yes
Q: Was the work performed to your satisfaction?
2,472 out of 2,513 said yes
Q: Was the work area left neat and clean?
2,508 out of 2,525 said yes
Q: Would you use our company again and recommend us to others?
2,490 out of 2,507 said yes
Q: Please rate your overall experience with our company:
1,361 out of 1,610 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS