5
2,357 reviews since June, 2006
Consumer Review Summary
2,357 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,338 out of 2,355 said yes
Q: Were we able to respond to your needs in a timely manner?
2,337 out of 2,354 said yes
Q: Did the salesperson understand and meet your needs?
1,118 out of 1,125 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Did the technician understand and meet your needs?
1,200 out of 1,222 said yes
Q: Was the work performed to your satisfaction?
2,298 out of 2,338 said yes
Q: Was the work area left neat and clean?
2,334 out of 2,349 said yes
Q: Would you use our company again and recommend us to others?
2,315 out of 2,332 said yes
Q: Please rate your overall experience with our company:
1,200 out of 1,438 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS