Customer Reviews for Albrights Mechanical Services, Inc.

4.9

124 reviews since November, 2014

(410) 391-4737 · albrightsmechanical.com
Essex, MD 21221

Consumer Review Summary

124 reviews since November, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Albrights Mechanical Services, Inc.. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

22 out of 23 said yes

Q: Were we able to respond to your needs in a timely manner?

22 out of 23 said yes

Q: Did the salesperson understand and meet your needs?

6 out of 6 said yes

Q: Did the technician understand and meet your needs?

16 out of 17 said yes

Q: Was the work performed to your satisfaction?

22 out of 23 said yes

Q: Was the work area left neat and clean?

23 out of 23 said yes

Q: Courtesy and professionalism of our Phone Representatives:

97 out of 101 gave 5 stars

Q: Would you use our company again and recommend us to others?

21 out of 22 said yes

Q: Timeliness in responding to your needs:

90 out of 101 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

91 out of 100 gave 5 stars

Q: Communication and follow-up from the Salesperson:

88 out of 99 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

92 out of 99 gave 5 stars

Q: Please rate your overall experience with our company:

107 out of 120 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

94 out of 101 gave 5 stars

Q: Condition of the work area after job completion:

85 out of 98 gave 5 stars

Q: How likely would you be to use our company again?

95 out of 101 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

96 out of 101 gave 5 stars

	98% rating 100 by A.P. from Middle River, MD on 10/19/25 Verified Purchase "I had a fantastic experience with Albrights and referred a friend for an estimate."
	100% rating 100 by C.O. from Essex, MD on 09/12/25 Verified Purchase "My job is near completion, which is a new construction job. HVAC and plumbing of the entire house. I’m very satisfied with the quality of work and how the employees get my opinion on something that has options. "
	100% rating 100 by T.Z. from Essex, MD on 09/03/25 Verified Purchase "From the salesperson to the team, our experience was great. They were all very respectful and polite, explained everything they were doing they respected my home and surroundings, couldn’t ask for a better team or company."
	100% rating 100 by R.L. from Rosedale, MD on 08/22/25 Verified Purchase "The salesperson was very informative and gave us options. The price was reasonable, and they even told us about rebates. They did a great job within the time they said they would finish. They came back to make sure everything was done well. Highly recommended. Thank you, Albrights."
	100% rating 100 by J.B. from Essex, MD on 01/24/25 Verified Purchase "I have total confidence in your company."
	100% rating 100 by P.M. from Middle River, MD on 01/10/25 Verified Purchase "The work crew did a great job in a tough work area."
	100% rating 100 by J.E. from Rosedale, MD on 01/01/25 Verified Purchase "From start to finish the salesman was very helpful and fair the workers were very good and knowledgeable. The work was completed in a very good amount of time. I had no problems with anyone about anything. I would highly recommend Albrights, they are very fair and a very good company to do business with. I am extremely happy with my heating system it works great. Thanks!"
	100% rating 100 by T.K. from Essex, MD on 10/18/24 Verified Purchase "We've been using Albright's for 20 years now, and will never call anyone else to repair/inspect our systems."
	100% rating 100 by S.H. from Essex, MD on 06/18/24 Verified Purchase "Absolutely fantastic experience all around professional, fast, and efficient. I would use it again."
	100% rating 100 by E.M. from Street, MD on 11/21/23 Verified Purchase "If you treat your other customers as well as you treated me, you will be in business for many, many years. I am very grateful to all."

(29 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS