Customer Reviews for Southern Bus & Mobility

Southern Bus & Mobility

823 reviews since April, 2013

(618) 526-4131 · southernbusandmobility.com
Breese, IL 62230

Consumer Review Summary

823 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Bus & Mobility. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

820 out of 824 said yes

Q: Were we able to respond to your needs in a timely manner?

809 out of 815 said yes

Q: Did the salesperson understand and meet your needs?

813 out of 814 said yes

Q: Was everyone knowledgeable in answering your questions?

820 out of 821 said yes

Q: Would you use our company again and recommend us to others?

805 out of 807 said yes

Q: Please rate your overall experience with our company.

711 out of 768 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

6 out of 6 said yes

Q: Was your vehicle repaired in a timely fashion?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

30 out of 31 said yes

	100% rating 100 by M.V. from Ballwin, MO on 06/10/25 Verified Purchase "From start to finish, I was treated as a valuable customer. Thank you so much, Dale...you're a champion in many ways!"
	100% rating 100 by R.M. from Staunton, IL on 06/07/25 Verified Purchase "We know mobility vans are in high demand, and we're happy to acquire one when needed. All the salespeople were so kind and helpful. Alan was especially patient and addressed our questions and tried to meet our needs within our budget. We have already recommended your business to other people. "
	100% rating 100 by L.H. from Troy, IL on 05/11/25 Verified Purchase "During a difficult time, Curtis was excellent in taking the time to explain the options, helping me find the right lift, ordering, and getting it installed quickly. Cal took the time to adjust my scooter and explain how to use it before leaving. Everyone was very nice and helpful, and I never felt rushed. Thank you!"
	100% rating 100 by D.B. from Belleville, IL on 05/09/25 Verified Purchase "Curtis was very helpful and took care of our needs. Your showroom is very neat, and access was easy to get to, and I’m very, very pleased. "
	100% rating 100 by B.P. from Wildwood, MO on 04/10/25 Verified Purchase "I really want to thank Dale, who was very helpful and considerate, and explained everything extremely well, and he was very kind and friendly, as was everyone we talked to. Getting some mobility back in my life provides the independence that is priceless!"
	100% rating 100 by M.J. from Fenton, MO on 04/09/25 Verified Purchase "Thank you, Dale, for our 2nd van. Thank you again!"
	100% rating 100 by T.M. from Scott Afb, IL on 03/14/25 Verified Purchase "Great job!"
	100% rating 100 by K.C. from Jackson, MO on 03/11/25 Verified Purchase "Awesome experience! "
	100% rating 100 by W.B. from Saint Charles, MO on 03/02/25 Verified Purchase "Marcel was a great help! This is our second vehicle and the experience was great."
	100% rating 100 by K.S. from Pr Du Rocher, IL on 02/26/25 Verified Purchase "Alan is the best to deal with and his assistant was so good and kind."

(254 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS