VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Bus & Mobility
99.34858432499 100
5

820 reviews since April, 2013

Southern Bus & Mobility
(618) 526-4131 ·
Breese, IL 62230

Consumer Review Summary

820 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Bus & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

817 out of 821 said yes

Q: Were we able to respond to your needs in a timely manner?

806 out of 812 said yes

Q: Did the salesperson understand and meet your needs?

810 out of 811 said yes

Q: Was everyone knowledgeable in answering your questions?

817 out of 818 said yes

Q: Would you use our company again and recommend us to others?

802 out of 804 said yes

Q: Please rate your overall experience with our company.

709 out of 765 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

6 out of 6 said yes

Q: Was your vehicle repaired in a timely fashion?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

30 out of 31 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Troy, IL on Verified Purchase
"During a difficult time, Curtis was excellent in taking the time to explain the options, helping me find the right lift, ordering, and getting it installed quickly. Cal took the time to adjust my scooter and explain how to use it before leaving. Everyone was very nice and helpful, and I never felt rushed. Thank you!"
100% rating 100 from Belleville, IL on Verified Purchase
"Curtis was very helpful and took care of our needs. Your showroom is very neat, and access was easy to get to, and I’m very, very pleased. "
100% rating 100 from Wildwood, MO on Verified Purchase
"I really want to thank Dale, who was very helpful and considerate, and explained everything extremely well, and he was very kind and friendly, as was everyone we talked to. Getting some mobility back in my life provides the independence that is priceless!"
100% rating 100 from Fenton, MO on Verified Purchase
"Thank you, Dale, for our 2nd van. Thank you again!"
100% rating 100 from Scott Afb, IL on Verified Purchase
"Great job!"
100% rating 100 from Jackson, MO on Verified Purchase
"Awesome experience! "
100% rating 100 from Saint Charles, MO on Verified Purchase
"Marcel was a great help! This is our second vehicle and the experience was great."
100% rating 100 from Pr Du Rocher, IL on Verified Purchase
"Alan is the best to deal with and his assistant was so good and kind."
100% rating 100 from Saint Louis, MO on Verified Purchase
"It went good! "
89% rating 100 from Mascoutah, IL on Verified Purchase
"Curtis was very helpful and informative. He understands the VA process and keeps me informed every step of the process. "
(252 Remaining)