Customer Reviews for All Phase Heating & Air Conditioning

301 reviews since December, 2012

(530) 274-9955 · allphasecomfort.com
Grass Valley, CA 95945

Consumer Review Summary

301 reviews since December, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of All Phase Heating & Air Conditioning. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

300 out of 301 said yes

Q: Were we able to respond to your needs in a timely manner?

298 out of 301 said yes

Q: Did the salesperson understand and meet your needs?

296 out of 296 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

298 out of 300 said yes

Q: Was the work area left neat and clean?

298 out of 301 said yes

Q: Would you use our company again and recommend us to others?

300 out of 301 said yes

Q: Please rate your overall experience with our company:

278 out of 290 gave 5 stars

	100% rating 100 by J.G. from Colfax, CA on 12/18/24 Verified Purchase "Love you guys! I refer you to everyone."
	100% rating 100 by P.R. from Nevada City, CA on 05/10/22 Verified Purchase "Great customer service, very responsive, and easy to work with."
	100% rating 100 by D.B. from Penn Valley, CA on 12/01/21 Verified Purchase "All staff is very responsive. The work is done on time and correctly and they worked with me on my time schedule."
	100% rating 100 by J.D. from Grass Valley, CA on 08/21/21 Verified Purchase "Great service! Amazing help when I needed it. Getting a tin of cookies (the best) is a huge surprise and a first for me in dealing with any company of any kind ever. My experience with All Phase could not have been better. The company responded to my concerns every time I needed a response. Beyond this, they offered advice on how to proceed to resolve my problem. They gave me options and they gave me a break in price (for ultimately a new heater to replace a malfunctioning one) and free estimates are what was involved in a replacement. I am a very happy customer and I have already told friends that I would not call anybody else."
	100% rating 100 by S.P. from Penn Valley, CA on 04/23/21 Verified Purchase "The installers were professional and very respectful. We actually enjoyed having them each day!"
	100% rating 100 by J.K. from Grass Valley, CA on 04/05/21 Verified Purchase "The install technicians were courteous, professional, focused, and left the area neat and tidy."
	100% rating 100 by J.E. from Auburn, CA on 04/05/21 Verified Purchase "Great company to work with--all employees are hard workers and respectful."
	100% rating 100 by J.W. from Penn Valley, CA on 03/22/21 Verified Purchase "Really good service."
	86% rating 100 by W.J. from Nevada City, CA on 03/18/21 Verified Purchase "All Phase seems to put a premium on customer service; something I really value in a business."
	100% rating 100 by S.C. from Grass Valley, CA on 02/20/21 Verified Purchase "All Phase handles all of our heating and air needs."

(81 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS