VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Superior Van & Mobility
98.880437111635 100
5

4,144 reviews since June, 2008

Superior Van & Mobility
(877) 545-1888 ยท
Louisville, KY 40223

Consumer Review Summary

4,144 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

4,128 out of 4,142 said yes

Q: Were we able to respond to your needs in a timely manner?

3,966 out of 4,029 said yes

Q: Did the salesperson understand and meet your needs?

3,998 out of 4,024 said yes

Q: (If Applicable) In the event your power door or ramp fails to operate, were you shown how to manually operate your conversion?

1,028 out of 1,050 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

988 out of 1,020 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

585 out of 595 said yes

Q: Was everyone knowledgeable in answering your questions?

105 out of 107 said yes

Q: Would you use our company again and recommend us to others?

4,070 out of 4,095 said yes

Q: Please rate your overall experience with our company.

20 out of 29 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

106 out of 107 said yes

Q: Was your vehicle repaired in a timely fashion?

99 out of 104 said yes

Q: Was the work performed to your satisfaction?

3,974 out of 4,033 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Terre Haute, IN on Verified Purchase
"Great job. Jay did great."
100% rating 100 from Flomaton, AL on Verified Purchase
"They were very good to us. If we have a question they are glad to help. Thanks for the cookies."
100% rating 100 from Houma, LA on Verified Purchase
"The salesman was friendly and helpful."
100% rating 100 from Midway, AR on Verified Purchase
"So pleased to finally have a quality, lovely van to drive my daughter around. She loves it. God bless you for the work you do helping others. And thanks for the cookies!"
100% rating 100 from Nickelsville, VA on Verified Purchase
"From initial contact to completion, my experience was very cordial, professional, and efficient. Congratulations to all of your staff for managing the process well and providing a very positive customer experience. And the cookies were delicious. Thank you!"
100% rating 100 from Winchester, KY on Verified Purchase
"Very helpful in helping us to obtain our van."
100% rating 100 from Indianapolis, IN on Verified Purchase
"They are great people and were very helpful. Thank you."
100% rating 100 from Montevallo, AL on Verified Purchase
"The people and the experience were wonderful."
100% rating 100 from Montgomery, AL on Verified Purchase
"Toni went above and beyond working with the VA and our needs. Rachel was always pleasant when answering my calls and the crew working on the vans are exceptional."
100% rating 100 from Picayune, MS on Verified Purchase
"Mitch was the best. Very informative, polite, sincere, and helpful. I completely trusted him. He made the transaction smooth."
(831 Remaining)