98.810997815004 100
5

2,372 reviews since June, 2008

Superior Van & Mobility
855-217-8102 ·
Louisville, KY 40223

Consumer Review Summary

2,372 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,364 out of 2,370 said yes

Q: Were we able to respond to your needs in a timely manner?

2,270 out of 2,311 said yes

Q: Did the salesperson understand and meet your needs?

2,294 out of 2,311 said yes

Q: Was everyone knowledgeable in answering your questions?

57 out of 59 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

988 out of 1,020 said yes

Q: (If Applicable) In the event your power door or ramp fails to operate, were you shown how to manually operate your conversion?

177 out of 181 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

585 out of 595 said yes

Q: Would you use our company again and recommend us to others?

2,357 out of 2,370 said yes

Q: Please rate your overall experience with our company.

20 out of 29 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

59 out of 59 said yes

Q: Was your vehicle repaired in a timely fashion?

55 out of 58 said yes

Q: Was the work performed to your satisfaction?

2,334 out of 2,367 said yes