98.955571807295 100
5

1,900 reviews since June, 2008

Superior Van & Mobility
855-217-8102 ·
Louisville, KY 40223

Consumer Review Summary

1,900 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,896 out of 1,900 said yes

Q: Were we able to respond to your needs in a timely manner?

1,839 out of 1,866 said yes

Q: Did the salesperson understand and meet your needs?

1,857 out of 1,866 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

584 out of 594 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

766 out of 789 said yes

Q: Was everyone knowledgeable in answering your questions?

31 out of 33 said yes

Q: Would you use our company again and recommend us to others?

1,891 out of 1,900 said yes

Q: Please rate your overall experience with our company.

19 out of 28 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

33 out of 33 said yes

Q: Was your vehicle repaired in a timely fashion?

29 out of 32 said yes

Q: Was the work performed to your satisfaction?

1,873 out of 1,898 said yes