98.952982150631 100
5

1,991 reviews since June, 2008

Superior Van & Mobility
855-217-8102 ·
Louisville, KY 40223

Consumer Review Summary

1,991 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,987 out of 1,991 said yes

Q: Were we able to respond to your needs in a timely manner?

1,922 out of 1,952 said yes

Q: Did the salesperson understand and meet your needs?

1,943 out of 1,952 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

585 out of 595 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

848 out of 874 said yes

Q: Was everyone knowledgeable in answering your questions?

36 out of 38 said yes

Q: Would you use our company again and recommend us to others?

1,982 out of 1,991 said yes

Q: Please rate your overall experience with our company.

19 out of 28 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

38 out of 38 said yes

Q: Was your vehicle repaired in a timely fashion?

34 out of 37 said yes

Q: Was the work performed to your satisfaction?

1,964 out of 1,989 said yes