98.964991641263 100
5

1,772 reviews since June, 2008

Superior Van & Mobility
855-217-8102 ·
Louisville, KY 40223

Consumer Review Summary

1,772 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,768 out of 1,772 said yes

Q: Were we able to respond to your needs in a timely manner?

1,719 out of 1,743 said yes

Q: Did the salesperson understand and meet your needs?

1,734 out of 1,743 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

583 out of 593 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

649 out of 667 said yes

Q: Was everyone knowledgeable in answering your questions?

26 out of 28 said yes

Q: Would you use our company again and recommend us to others?

1,764 out of 1,772 said yes

Q: Please rate your overall experience with our company.

17 out of 26 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

28 out of 28 said yes

Q: Was your vehicle repaired in a timely fashion?

24 out of 27 said yes

Q: Was the work performed to your satisfaction?

1,745 out of 1,770 said yes