98.792438904379 100
5

2,111 reviews since June, 2008

Superior Van & Mobility
855-217-8102 ·
Louisville, KY 40223

Consumer Review Summary

2,111 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,104 out of 2,110 said yes

Q: Were we able to respond to your needs in a timely manner?

2,029 out of 2,067 said yes

Q: Did the salesperson understand and meet your needs?

2,054 out of 2,066 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

585 out of 595 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

948 out of 979 said yes

Q: Was everyone knowledgeable in answering your questions?

41 out of 43 said yes

Q: Would you use our company again and recommend us to others?

2,098 out of 2,111 said yes

Q: Please rate your overall experience with our company.

20 out of 29 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

43 out of 43 said yes

Q: Was your vehicle repaired in a timely fashion?

39 out of 42 said yes

Q: Was the work performed to your satisfaction?

2,079 out of 2,109 said yes