VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
98.517786561265 100
5

239 reviews since November, 2013

Sure Temp
(607) 729-6800 ·
Binghamton, NY 13905

Consumer Review Summary

239 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

123 out of 125 said yes

Q: Were we able to respond to your needs in a timely manner?

236 out of 238 said yes

Q: Did the salesperson understand and meet your needs?

230 out of 232 said yes

Q: Did the technician understand and meet your needs?

7 out of 7 said yes

Q: Was the work performed to your satisfaction?

238 out of 239 said yes

Q: Was the work area left neat and clean?

228 out of 236 said yes

Q: Would you use our company again and recommend us to others?

232 out of 235 said yes

Q: Please rate your overall experience with our company:

189 out of 206 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Endicott, NY on Verified Purchase
"The installers were very polite and seemed to know their job. They cleaned up the areas nicely. We used Sure Temp 18 years ago and they came through again. We would recommend them."
100% rating 100 from Endicott, NY on Verified Purchase
"Tom was nice and polite to deal with as were the 2 men that did the installation. From start to finish a top-rate job."
100% rating 100 from Binghamton, NY on Verified Purchase
"Ed is professional and knows a lot about the products and installation. We were very happy with the installation crew as well, and the way they cleaned up after the work was completed. Thank you for the note and cookies that were sent to us! The phone call from Ed thanking us for choosing them for the work meant a lot, especially when good customer service is not always present these days. "
82% rating 100 from Chenango Fks, NY on Verified Purchase
"Overall very happy with the installation. Everyone was very nice and helpful. Would be happy to do business with you in the future."
100% rating 100 from Vestal, NY on Verified Purchase
"Timely and the work was done excellently."
100% rating 100 from Owego, NY on Verified Purchase
"We could not be happier with the service provided by Sure Temp from the product presentation, and sales to the outstanding installation."
100% rating 100 from Johnson City, NY on Verified Purchase
"Fast, friendly service."
100% rating 100 from Endicott, NY on Verified Purchase
"Thank you. First-time customer and everything was top-notch. Tom was great and had good recommendations for the installation. Robert, the installer, was on time and did a great, fast job."
100% rating 100 from Vestal, NY on Verified Purchase
"Sure Temp is a world-class HVAC company. I have used their services for my business and my family for over 20 years. I value their honesty and delivery of the products and services. They are very cost-competitive as well."
100% rating 100 from Susquehanna, PA on Verified Purchase
"Nick and Rob were very careful and neat. Tom was great to work with."
(89 Remaining)