VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
98.35255354201 100
4.9

192 reviews since November, 2013

Sure Temp
(607) 729-6800 ·
Binghamton, NY 13905

Consumer Review Summary

192 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

99 out of 101 said yes

Q: Were we able to respond to your needs in a timely manner?

189 out of 191 said yes

Q: Did the salesperson understand and meet your needs?

183 out of 185 said yes

Q: Did the technician understand and meet your needs?

7 out of 7 said yes

Q: Was the work performed to your satisfaction?

191 out of 192 said yes

Q: Was the work area left neat and clean?

183 out of 189 said yes

Q: Would you use our company again and recommend us to others?

186 out of 189 said yes

Q: Please rate your overall experience with our company:

145 out of 160 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Endicott, NY on Verified Purchase
"The two guys who installed our Mitsubishi hyper heat split unit were very professional. Tom was also nice to work with."
100% rating 100 from Endicott, NY on Verified Purchase
"They were there when they said they would be every time and did the work right!"
100% rating 100 from Ithaca, NY on Verified Purchase
"Tom is terrific, as well as the two installers!"
100% rating 100 from Binghamton, NY on Verified Purchase
"The salesperson, Tom, and the install team, Sean and Paris, did a super job. Very pleased overall."
100% rating 100 from Harpursville, NY on Verified Purchase
"The entire team was 100% excellent!"
100% rating 100 from Nineveh, NY on Verified Purchase
"I appreciate the great job completed."
96% rating 100 from Conklin, NY on Verified Purchase
"The sale and was able to meet me the afternoon I first called. They rescheduled at my convenience. The installation team was outstanding, professional, and efficient. "
100% rating 100 from Endicott, NY on Verified Purchase
"We’re very happy with the service we received! "
100% rating 100 from Binghamton, NY on Verified Purchase
"SureTemp gave us a sweet deal, now they just gave us another - these gift cookies! The product is great, working well. The installation was perfectly done. The crew could not have been more friendly and courteous. expert and hardworking. We're so glad we had SureTemp install our Mitsubishi heat pump system. We heartily recommend SureTemp to anyone wanting a great airconditioning/heating system at a fair price, done promptly and done well."
100% rating 100 from Binghamton, NY on Verified Purchase
"The installer was very professional and friendly and knowledgeable."
(64 Remaining)