VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
98.716085271318 100
5

164 reviews since November, 2013

Sure Temp
(607) 729-6800 ·
Binghamton, NY 13905

Consumer Review Summary

164 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

82 out of 84 said yes

Q: Were we able to respond to your needs in a timely manner?

162 out of 163 said yes

Q: Did the salesperson understand and meet your needs?

155 out of 157 said yes

Q: Did the technician understand and meet your needs?

7 out of 7 said yes

Q: Was the work performed to your satisfaction?

164 out of 164 said yes

Q: Was the work area left neat and clean?

158 out of 162 said yes

Q: Would you use our company again and recommend us to others?

162 out of 163 said yes

Q: Please rate your overall experience with our company:

120 out of 132 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Binghamton, NY on Verified Purchase
"SureTemp gave us a sweet deal, now they just gave us another - these gift cookies! The product is great, working well. The installation was perfectly done. The crew could not have been more friendly and courteous. expert and hardworking. We're so glad we had SureTemp install our Mitsubishi heat pump system. We heartily recommend SureTemp to anyone wanting a great airconditioning/heating system at a fair price, done promptly and done well."
100% rating 100 from Binghamton, NY on Verified Purchase
"The installer was very professional and friendly and knowledgeable."
100% rating 100 from Vestal, NY on Verified Purchase
"We could not have been more satisfied working with the Sure Temp team during the recent installation of our Mitsubishi hyper-heat ductless heat pump system. Salesman Tom was very thorough in explaining options that would satisfy our needs and was incredibly patient while satisfactorily answering our many questions. Once we made the decision to go with Sure Temp, then Sean and Kyle proceeded with the installation and boy were they top-notch. Professional, knowledgeable, worked hard, and were very pleasant to deal with. And like Tom, patiently answered all our questions while also keeping us informed regarding what they were going to do next, or what problem needed to be solved. And they worked great as a team! Without a doubt, we will specifically ask for Sean and Kyle if we ever have other work done. Sure Temp is a local, family-owned business and they've gained our confidence and respect. Kudos - well-done everyone, and thank you. "
100% rating 100 from Endwell, NY on Verified Purchase
"We had a great experience. Thank you!"
100% rating 100 from Vestal, NY on Verified Purchase
"Very Efficient, On Time, Performed service exceptionally and Courteous staff!"
100% rating 100 from Binghamton, NY on Verified Purchase
"Our experience was great with Sure Temp. Very professional. Would highly recommend this company. "
100% rating 100 from Binghamton, NY on Verified Purchase
"Great job!"
100% rating 100 from Endwell, NY on Verified Purchase
"Always courteous and do the job right!"
100% rating 100 from Binghamton, NY on Verified Purchase
"We have been satisfied with Sure Temp Company for 12+ years now."
100% rating 100 from Binghamton, NY on Verified Purchase
"All work was carried out as expected. Technicians were a pleasure to work with - and everything is running beautifully. "
(56 Remaining)