VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
99.225067385445 100
5

119 reviews since November, 2013

Sure Temp
607-729-6800 ·
Binghamton, NY 13905

Consumer Review Summary

119 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

53 out of 53 said yes

Q: Were we able to respond to your needs in a timely manner?

117 out of 118 said yes

Q: Did the salesperson understand and meet your needs?

114 out of 114 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

119 out of 119 said yes

Q: Was the work area left neat and clean?

115 out of 118 said yes

Q: Would you use our company again and recommend us to others?

118 out of 118 said yes

Q: Please rate your overall experience with our company:

90 out of 97 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Binghamton, NY on Verified Purchase
"My only regret is that I did not purchase sooner!! My family is so happy with the ductless AC unit- a life changer! These are so quiet, comfortable, and make our life so much easier! We don't need to turn up the TV, worry about which fan, AC unit is on or off- etc. We could not be happier! Love them!!"
100% rating 100 from Binghamton, NY on Verified Purchase
"Great salesperson, good information provided. Installation was timely and professional. Great experience overall. Very pleased. "
100% rating 100 from Vestal, NY on Verified Purchase
"Good product. Confidence in the company. Good presentation by the salesman. Good price!"
100% rating 100 from Endicott, NY on Verified Purchase
"We have 2 previously installed split systems and consider them a great product. Sure Temp gave us a timely response and a fair price. Skilled workmen, neat, and courteous. Would recommend Sure Temp."
100% rating 100 from Aurora, NY on Verified Purchase
"Good group of people. Always willing to go the extra mile to assist us."
100% rating 100 from Binghamton, NY on Verified Purchase
"Everything was great. Tom was very professional, as was the installer. "
96% rating 100 from Binghamton, NY on Verified Purchase
"Excellent job. Very satisfied. "
100% rating 100 from Binghamton, NY on Verified Purchase
"HVAC technician/installer Joe from Sure Temp was excellent! Joe walked me through the procedures of the installation of our Mitsubishi heat pump unit. Joe went above the call of duty and we are pleased with the end result which was exactly as promised. Our historic home's attic is now the most comfortable floor in the house. Thank you, Sure Temp, I am already letting others know about our stellar experience."
100% rating 100 from Binghamton, NY on Verified Purchase
"We have had you check our old furnace every other year for about 15 years. It was always left In great working order regardless of its age. At the last few visits an upgrade was recommended by the technician."
100% rating 100 from Endicott, NY on Verified Purchase
"I had a positive experience with Sure-Temp. The salesman and the technicians were all friendly and helpful."
(56 Remaining)