VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
98.526645768025 100
5

251 reviews since November, 2013

Sure Temp
(607) 729-6800 ยท
Binghamton, NY 13905

Consumer Review Summary

251 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

128 out of 130 said yes

Q: Were we able to respond to your needs in a timely manner?

247 out of 250 said yes

Q: Did the salesperson understand and meet your needs?

242 out of 244 said yes

Q: Did the technician understand and meet your needs?

7 out of 7 said yes

Q: Was the work performed to your satisfaction?

250 out of 251 said yes

Q: Was the work area left neat and clean?

240 out of 248 said yes

Q: Would you use our company again and recommend us to others?

244 out of 247 said yes

Q: Please rate your overall experience with our company:

201 out of 218 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Binghamton, NY on Verified Purchase
"Sean and his partner were very professional, answered any questions I had patiently, and included me in project decisions. We are very satisfied!"
100% rating 100 from Ithaca, NY on Verified Purchase
"Workers who installed boilers were very careful and thoughtful, cleaned up well after themselves, and didn't complain about having to work in tight spaces to route inlet air and exhaust piping."
100% rating 100 from Endicott, NY on Verified Purchase
"Salesperson Tom was very helpful and answered all my questions about selecting the new furnace. The installation was timely, and the workers were skilled and polite. The furnace works great, and I am very happy with my selection."
100% rating 100 from Chenango Forks, NY on Verified Purchase
"I can't say enough about Sure Temp. Anytime I have reached out to them, they responded so fast. Everyone was so polite and caring. They go above and beyond with customer service. They are AWESOME."
100% rating 100 from Binghamton, NY on Verified Purchase
"5 stars to Tom, Stacey, Sean, and Hutch! they were professional, easy to work with, and genuinely pleasant to do business with throughout the project."
100% rating 100 from Johnson City, NY on Verified Purchase
"Great job! And thank you for the cookies."
100% rating 100 from Endicott, NY on Verified Purchase
"The installers were very polite and seemed to know their job. They cleaned up the areas nicely. We used Sure Temp 18 years ago and they came through again. We would recommend them."
100% rating 100 from Endicott, NY on Verified Purchase
"Tom was nice and polite to deal with as were the 2 men that did the installation. From start to finish a top-rate job."
100% rating 100 from Binghamton, NY on Verified Purchase
"Ed is professional and knows a lot about the products and installation. We were very happy with the installation crew as well, and the way they cleaned up after the work was completed. Thank you for the note and cookies that were sent to us! The phone call from Ed thanking us for choosing them for the work meant a lot, especially when good customer service is not always present these days. "
82% rating 100 from Chenango Fks, NY on Verified Purchase
"Overall very happy with the installation. Everyone was very nice and helpful. Would be happy to do business with you in the future."
(95 Remaining)