VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Sure Temp
99.175035868006 100
5

112 reviews since November, 2013

Sure Temp
607-729-6800 ·
Binghamton, NY 13905

Consumer Review Summary

112 reviews since November, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Sure Temp. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

49 out of 49 said yes

Q: Were we able to respond to your needs in a timely manner?

110 out of 111 said yes

Q: Did the salesperson understand and meet your needs?

107 out of 107 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

112 out of 112 said yes

Q: Was the work area left neat and clean?

108 out of 111 said yes

Q: Would you use our company again and recommend us to others?

111 out of 111 said yes

Q: Please rate your overall experience with our company:

84 out of 91 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Binghamton, NY on Verified Purchase
"Everything was great. Tom was very professional, as was the installer. "
96% rating 100 from Binghamton, NY on Verified Purchase
"Excellent job. Very satisfied. "
100% rating 100 from Binghamton, NY on Verified Purchase
"HVAC technician/installer Joe from Sure Temp was excellent! Joe walked me through the procedures of the installation of our Mitsubishi heat pump unit. Joe went above the call of duty and we are pleased with the end result which was exactly as promised. Our historic home's attic is now the most comfortable floor in the house. Thank you, Sure Temp, I am already letting others know about our stellar experience."
100% rating 100 from Binghamton, NY on Verified Purchase
"We have had you check our old furnace every other year for about 15 years. It was always left In great working order regardless of its age. At the last few visits an upgrade was recommended by the technician."
100% rating 100 from Endicott, NY on Verified Purchase
"I had a positive experience with Sure-Temp. The salesman and the technicians were all friendly and helpful."
80% rating 100 from Kirkwood, NY on Verified Purchase
"The installers did a great job! Tom was a valued resource throughout the project."
100% rating 100 from Ithaca, NY on Verified Purchase
"Norm worked very diligently to correct our issues. It was a very hot day and no shade to work in. He kept at the work until we had cooling again. Norm has a great attitude and a pleasure to work with. "
100% rating 100 from Johnson City, NY on Verified Purchase
"Tom seemed to know his products and was helpful to us in deciding what we needed. "
100% rating 100 from Binghamton, NY on Verified Purchase
"Great Company! Great Staff! Quality Product!"
100% rating 100 from Binghamton, NY on Verified Purchase
"This project went perfectly from beginning to end. Everyone involved with the project performed their jobs professionally and with our best interests in mind. Highly recommend them for all of your HVAC needs."
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