99.200758602005 100
5

531 reviews since August, 2006

Taylor Heating and Air Conditioning
585-328-9260 ·
Rochester, NY 14624

Consumer Review Summary

531 reviews since August, 2006

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Taylor Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

533 out of 533 said yes

Q: Were we able to respond to your needs in a timely manner?

530 out of 533 said yes

Q: Did the salesperson understand and meet your needs?

530 out of 533 said yes

Q: Was the warranty discussed and explained to you?

269 out of 273 said yes

Q: Was the work performed to your satisfaction?

529 out of 533 said yes

Q: Was the work area left neat and clean?

526 out of 533 said yes

Q: Would you use our company again and recommend us to others?

529 out of 532 said yes

Q: Please rate your overall experience with our company:

203 out of 221 gave 5 stars