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Terrell E Moseley, Inc.
98.422868408083 100
4.9

205 reviews since July, 2020

Terrell E Moseley, Inc.
(434) 847-1223 ยท
Lynchburg, VA 24503

Consumer Review Summary

205 reviews since July, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Terrell E Moseley, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

197 out of 204 gave 5 stars

Q: Timeliness in responding to your needs:

168 out of 204 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

197 out of 201 gave 5 stars

Q: Communication and follow-up from the Salesperson:

175 out of 200 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

201 out of 203 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

200 out of 204 gave 5 stars

Q: Condition of the work area after job completion:

198 out of 203 gave 5 stars

Q: How likely would you be to use our company again?

196 out of 203 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

193 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

192 out of 204 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lynchburg, VA on Verified Purchase
"A very quick response from first contact to estimate and installation, which was completed in less than 2 weeks, with a 2-day installation."
94% rating 100 from Lynchburg, VA on Verified Purchase
"I have known the owner for a long time and have always had a good experience with their services."
100% rating 100 from Lynchburg, VA on Verified Purchase
"Great company."
100% rating 100 from Rustburg, VA on Verified Purchase
"All of my experiences with Terrell have been great for more or less than 30 years. I appreciate it!"
100% rating 100 from Lynchburg, VA on Verified Purchase
"There was nothing less than excellent in the installation of the new oil furnace. Highly recommend Terrell E. Moseley."
100% rating 100 from Lynchburg, VA on Verified Purchase
"David and the installation crew went above and beyond my expectations!"
100% rating 100 from Lynchburg, VA on Verified Purchase
"Terrell Mosely is a wonderful local company and a pleasure to deal with."
100% rating 100 from Lynchburg, VA on Verified Purchase
"From the day I first spoke with DAVID, he started the ball rolling and saw the complete process through until the complete installation of the oil furnace was completed. He showed professional courtesy and fairness over and beyond any other HVAC contractor I sought to get an estimate from. I sing the praises of this great and fair company for they are a great asset to the LYNCHBURG COMMUNITY. "
100% rating 100 from Lynchburg, VA on Verified Purchase
"Was very impressed with the installation, the employees that installed the boiler, and the way the employees left the area clean as well as cleaning the area around the boiler. "
100% rating 100 from Greer, SC on Verified Purchase
"Your team is outstanding!"
(80 Remaining)