Customer Reviews for Terrell E Moseley, Inc.

Terrell E Moseley, Inc.

4.9

211 reviews since July, 2020

(434) 847-1223 · terrellemoseley.com
Lynchburg, VA 24503

Consumer Review Summary

211 reviews since July, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Terrell E Moseley, Inc.. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

203 out of 210 gave 5 stars

Q: Timeliness in responding to your needs:

174 out of 210 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

203 out of 207 gave 5 stars

Q: Communication and follow-up from the Salesperson:

181 out of 206 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

206 out of 209 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

206 out of 210 gave 5 stars

Q: Condition of the work area after job completion:

203 out of 209 gave 5 stars

Q: How likely would you be to use our company again?

202 out of 209 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

199 out of 209 gave 5 stars

Q: Please rate your overall experience with our company:

198 out of 210 gave 5 stars

	100% rating 100 by W.R. from Lynchburg, VA on 08/13/25 Verified Purchase "Abraham is an excellent--personable, knowledgeable, and loyal employee and of great value to the company."
	100% rating 100 by R.R. from Forest, VA on 07/14/25 Verified Purchase "David was great at explaining our options, and the installers were very professional and explained the new thermostat well."
	100% rating 100 by S.E. from Forest, VA on 06/30/25 Verified Purchase "We can’t say enough good things about these guys..David, the 3rd generation owner, made the whole experience TOP NOTCH. He is personally involved in the whole process from his quoting to the complete job. His employees are wonderful and do an excellent job. A testament to “Terrell E Moseley, Inc is that his employees have been with him a long time.. Nice doing business with a company with old-fashioned values, honesty, integrity, and excellent work!!! "
	100% rating 100 by T.M. from Lynchburg, VA on 06/09/25 Verified Purchase "A very quick response from first contact to estimate and installation, which was completed in less than 2 weeks, with a 2-day installation."
	94% rating 100 by M.M. from Lynchburg, VA on 04/22/25 Verified Purchase "I have known the owner for a long time and have always had a good experience with their services."
	100% rating 100 by M.F. from Lynchburg, VA on 04/12/25 Verified Purchase "Great company."
	100% rating 100 by M.F. from Rustburg, VA on 03/04/25 Verified Purchase "All of my experiences with Terrell have been great for more or less than 30 years. I appreciate it!"
	100% rating 100 by E.F. from Lynchburg, VA on 02/19/25 Verified Purchase "There was nothing less than excellent in the installation of the new oil furnace. Highly recommend Terrell E. Moseley."
	100% rating 100 by S.W. from Lynchburg, VA on 01/28/25 Verified Purchase "David and the installation crew went above and beyond my expectations!"
	100% rating 100 by V.L. from Lynchburg, VA on 01/07/25 Verified Purchase "Terrell Mosely is a wonderful local company and a pleasure to deal with."

(83 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS