VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Terrell E Moseley, Inc.
98.430321592649 100
4.9

198 reviews since July, 2020

Terrell E Moseley, Inc.
(434) 847-1223 ยท
Lynchburg, VA 24503

Consumer Review Summary

198 reviews since July, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Terrell E Moseley, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

190 out of 197 gave 5 stars

Q: Timeliness in responding to your needs:

163 out of 197 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

190 out of 194 gave 5 stars

Q: Communication and follow-up from the Salesperson:

168 out of 193 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

194 out of 196 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

193 out of 197 gave 5 stars

Q: Condition of the work area after job completion:

191 out of 196 gave 5 stars

Q: How likely would you be to use our company again?

190 out of 196 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

187 out of 196 gave 5 stars

Q: Please rate your overall experience with our company:

186 out of 197 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
94% rating 100 from Lynchburg, VA on Verified Purchase
"I have known the owner for a long time and have always had a good experience with their services."
100% rating 100 from Lynchburg, VA on Verified Purchase
"Great company."
100% rating 100 from Rustburg, VA on Verified Purchase
"All of my experiences with Terrell have been great for more or less than 30 years. I appreciate it!"
100% rating 100 from Lynchburg, VA on Verified Purchase
"There was nothing less than excellent in the installation of the new oil furnace. Highly recommend Terrell E. Moseley."
100% rating 100 from Lynchburg, VA on Verified Purchase
"David and the installation crew went above and beyond my expectations!"
100% rating 100 from Lynchburg, VA on Verified Purchase
"Terrell Mosely is a wonderful local company and a pleasure to deal with."
100% rating 100 from Lynchburg, VA on Verified Purchase
"From the day I first spoke with DAVID, he started the ball rolling and saw the complete process through until the complete installation of the oil furnace was completed. He showed professional courtesy and fairness over and beyond any other HVAC contractor I sought to get an estimate from. I sing the praises of this great and fair company for they are a great asset to the LYNCHBURG COMMUNITY. "
100% rating 100 from Lynchburg, VA on Verified Purchase
"Was very impressed with the installation, the employees that installed the boiler, and the way the employees left the area clean as well as cleaning the area around the boiler. "
100% rating 100 from Greer, SC on Verified Purchase
"Your team is outstanding!"
100% rating 100 from Lynchburg, VA on Verified Purchase
"This was honestly the best possible experience we could have hoped for. We actually couldn't have predicted that it would have been this positive and so this far exceeded any expectations we had. We are deeply grateful for how professional, considerate, kind, and thoughtful everyone was. "
(79 Remaining)