VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Vailes Home Improvement Services
99.708269913749 100
5

283 reviews since December, 2012

Vailes Home Improvement Services
(540) 942-0198 ยท
Fishersville, VA 22939

Consumer Review Summary

283 reviews since December, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Vailes Home Improvement Services. Here are the results to date:

Satisfaction Ratings
5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

283 out of 283 said yes

Q: Were we able to respond to your needs in a timely manner?

281 out of 283 said yes

Q: Did the salesperson understand and meet your needs?

283 out of 283 said yes

Q: Was the work performed to your satisfaction?

282 out of 282 said yes

Q: Was the work area left neat and clean?

279 out of 281 said yes

Q: Would you use our company again and recommend us to others?

281 out of 281 said yes

Q: Please rate your overall experience with our company:

271 out of 278 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Stuarts Draft, VA on Verified Purchase
"Vailes Heating & Air has been servicing our heat pump since our first install in 2008, and they have always been excellent."
100% rating 100 from Waynesboro, VA on Verified Purchase
"We feel that Vailes is a reputable and trustworthy company. I have no hesitation when they are in our home for service."
100% rating 100 from Waynesboro, VA on Verified Purchase
"It is always a pleasure to greet your crew at 7:00. Their work ethic is superior. They work together quickly and harmoniously. They completed their ending day one week early. That was awesome!!! Thank you for always being there to meet our needs. We trust you in every way."
100% rating 100 from Fishersville, VA on Verified Purchase
"Excellent craftsmanship. Very pleased with all the work performed. Beautiful result."
100% rating 100 from Churchville, VA on Verified Purchase
"We are so thrilled with the excellent service and work from Vailes. We will use them again and again!"
100% rating 100 from Fishersville, VA on Verified Purchase
"Awesome people, awesome workmanship. Vailes is a fantastic company to work with. They listen and work up plans. Their employees working on the job do some exceptional work."
100% rating 100 from Staunton, VA on Verified Purchase
"The people at Vailes were easy to work with and did quality work."
100% rating 100 from Crimora, VA on Verified Purchase
"We had a good experience with all the employees and the owner. Good communication and good follow-up service."
100% rating 100 from Waynesboro, VA on Verified Purchase
"Great customer service. Loved having a time line that was adhered to. The final product is wonderful!"
100% rating 100 from Grottoes, VA on Verified Purchase
"Very pleased with the project and the overall experience. Personable, knowledgeable professionals who are diligent about their work, and proud of the quality of the results."
(44 Remaining)