95.749407161035 100
4.8

7,302 reviews since August, 2012

Wm. Henderson, Inc. Plumbing, Heating, Cooling
(610) 544-7999 ·
Broomall, PA 19008

Consumer Review Summary

7,302 reviews since August, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Wm. Henderson, Inc. Plumbing, Heating, Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
4%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3 out of 3 gave 5 stars

Q: Timeliness in responding to your needs:

3 out of 3 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

3 out of 3 gave 5 stars

Q: Communication and follow-up from the Salesperson:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

684 out of 780 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

3 out of 3 gave 5 stars

Q: Condition of the work area after job completion:

3 out of 3 gave 5 stars

Q: How likely would you be to use our company again?

3 out of 3 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3 out of 3 gave 5 stars

Q: How likely are you to refer Wm. Henderson Plumbing, Heating & Cooling Inc. to friends and family?

5,873 out of 6,955 gave 5 stars

Q: Did the Service Technician answer all your questions?

5,742 out of 5,854 said yes

Q: How would you rate the overall performance of the installation crew?

519 out of 576 gave 5 stars

Q: Personal Appearance

3,624 out of 4,034 gave 5 stars

Q: Overall Knowledge

3,714 out of 4,043 gave 5 stars

Q: How would you rate the overall performance of the Service Technician?

1,626 out of 1,770 gave 5 stars