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Deljo Heating & Cooling
97.001593081475 100
4.9

1,298 reviews since May, 2012

Deljo Heating & Cooling
(773) 248-1144 ยท
Chicago, IL 60646

Consumer Review Summary

1,298 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deljo Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,183 out of 1,263 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

1,147 out of 1,258 gave 5 stars

Q: Did the salesperson understand and meet your needs?

1,132 out of 1,254 gave 5 stars

Q: Did the technician understand and meet your needs?

3 out of 3 gave 5 stars

Q: Was the work performed to your satisfaction?

1,138 out of 1,258 gave 5 stars

Q: Was the work area left neat and clean?

1,105 out of 1,251 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,269 out of 1,287 said yes

Q: Please rate your overall experience with our company:

1,079 out of 1,214 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chicago, IL on Verified Purchase
"Excellent communication and timely installation make DelJo the best in Chicago for HVAC needs."
100% rating 100 from Chicago, IL on Verified Purchase
"Deljo has always been responsive in a timely manner--and helpful in meeting my furnace needs. Workers are courteous and responsible and answer all questions. "
100% rating 100 from Chicago, IL on Verified Purchase
"Great and needed immediately during below zero temps. "
100% rating 100 from Chicago, IL on Verified Purchase
"Your team was responsive, communicated all steps of the process and options, and did a great job with the installation. "
100% rating 100 from Chicago, IL on Verified Purchase
"You were amazing and am referring you to all of my friends and patients."
100% rating 100 from Chicago, IL on Verified Purchase
"The installers were courteous, and friendly, and explained/answered all my questions, and explained the operation well."
100% rating 100 from Chicago, IL on Verified Purchase
"Another good experience with everyone from Dejo."
100% rating 100 from Lincolnwood, IL on Verified Purchase
"Fast response that was after hours and identified a serious issue and risk. Got on the schedule the next day for an estimate and they even brought heaters in case I needed them. The following day I had the work done and the team was great, worked well, and was able to answer any and all questions I had about my new furnace. I'll continue to use them for all my heating and cooling needs and recommend them to anyone I talk to. Thanks!"
100% rating 100 from Chicago, IL on Verified Purchase
"We have used Deljo twice in 6 months. First, we needed a new air conditioner replaced on our roof. We contacted 3 heating and cooling co. and Deljo is the only one that would do it to our satisfaction. Then, when our first-floor furnace broke right after Christmas, they came right away to try and fix it. When it couldn't be fixed, they replaced it the next day."
100% rating 100 from Chicago, IL on Verified Purchase
"I chose Deljo after many calls and negative experiences with others. I was hoping to find the right fit for my boiler needs and replacement. I am pleased now that the ultimate replacement of my three boilers by Deljo has been accomplished."
(340 Remaining)