VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Deljo Heating & Cooling
97.005703422053 100
4.9

1,396 reviews since May, 2012

Deljo Heating & Cooling
(773) 248-1144 ·
Chicago, IL 60646

Consumer Review Summary

1,396 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deljo Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,277 out of 1,361 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

1,238 out of 1,356 gave 5 stars

Q: Did the salesperson understand and meet your needs?

1,224 out of 1,352 gave 5 stars

Q: Did the technician understand and meet your needs?

3 out of 3 gave 5 stars

Q: Was the work performed to your satisfaction?

1,227 out of 1,355 gave 5 stars

Q: Was the work area left neat and clean?

1,192 out of 1,348 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,364 out of 1,383 said yes

Q: Please rate your overall experience with our company:

1,167 out of 1,310 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chicago, IL on Verified Purchase
"Impeccable from start to finish! "
100% rating 100 from Chicago, IL on Verified Purchase
"Everything was seamless. Very pleased. My salesperson was so helpful and nice! "
100% rating 100 from Chicago, IL on Verified Purchase
"I had a great experience with Deljo Plumbing & HVAC and would definitely recommend them! I recently bought a new condo, and unfortunately, the AC wasn’t working properly. I contacted several HVAC companies, but ultimately decided to go with Deljo. Jim came to my home, inspected the system, and took the time to thoroughly explain the different options available to me. He was extremely knowledgeable, patient, and never made me feel rushed. He also clearly explained the different payment and financing options, which I really appreciated. Another big reason I chose Deljo was their availability. We were having temperatures in the upper 90s, and I urgently needed a working AC. They were able to schedule the installation much sooner than the other companies I contacted. When the crew came to install the new furnace and AC, they were fast, professional, respectful of my home, and left everything clean when they were finished. Overall, I had a very positive experience from beginning to end. Great communication, professional service, and quick turnaround when I really needed it. I would definitely recommend Deljo! "
100% rating 100 from Chicago, IL on Verified Purchase
"My experience with Deljo was extraordinary. The salesperson was remarkably attentive throughout. The installation was extra complicated because of building issues, including the elevator going out, and the Deljo team delivered as promised regardless and did not ask for additional $. The value and the product quality were excellent. I’m thrilled with the resulting AC and the entire experience with Deljo!"
100% rating 100 from Chicago, IL on Verified Purchase
"The Deljo Team was so helpful when purchasing our AC unit. The salesperson was knowledgeable and honest; the support team kept us updated, and the on-site technician was courteous and clean. Very happy with the business!"
96% rating 100 from Chicago, IL on Verified Purchase
"I had a great experience - from Tyler on the sales team through the installation, everyone was professional, transparent, and candid. I appreciated the comparison tool on the website and the links to product specs, and Tyler was helpful in customizing the options until we landed on the right fit for my needs. The installation techs were outstanding - they arrived early and worked hard all day in very hot weather to finish the job on time. In a word, I would describe the experience as outstanding!"
100% rating 100 from Chicago, IL on Verified Purchase
"Very happy with the service and teamwork. It was a bigger investment than I expected, but it’s working well, and the quality of work and service was excellent."
100% rating 100 from Chicago, IL on Verified Purchase
"The experience with Deljo Heating & Cooling was nothing short of amazing. I knew our house would be in need of a new HVAC system, and having searched the internet and used artificial intelligence to find a reputable company nearby. A few companies came up, but I was specifically looking for a company that had the Carrier brand. Deljo was also nearby. From inspection to completion, Deljo was professional throughout. Matt, our salesperson, was extremely helpful in detailing the options, even identifying the option similar to our old system. We waited 26 years until having to replace/upgrade our HVAC, and I'm happy we chose Deljo Heating & Cooling to bring our house to modern standards for HVAC efficiency. By the way, we went with the premium package. We've had the system running for a week or so, and it's been great. Comfortable and quiet. I'm sure we'll be very happy with the heating once winter comes. Very happy I chose Deljo for our HVAC needs. "
79% rating 100 from Chicago, IL on Verified Purchase
"Everything was very good!"
100% rating 100 from Chicago, IL on Verified Purchase
"Very down-to-earth and understanding; will work with you on finding a way to make it affordable with payment options or financing, etc. No pressure tactics or scare tactics like the previous companies I sought out for help. I’m very impressed with Deljo as well as very happy with the professionalism and service they provided. I can see why they have been in business for so long!"
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