VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Deljo Heating & Cooling
96.957903968428 100
4.9

1,346 reviews since May, 2012

Deljo Heating & Cooling
(773) 248-1144 ·
Chicago, IL 60646

Consumer Review Summary

1,346 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deljo Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,228 out of 1,311 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

1,191 out of 1,306 gave 5 stars

Q: Did the salesperson understand and meet your needs?

1,176 out of 1,302 gave 5 stars

Q: Did the technician understand and meet your needs?

3 out of 3 gave 5 stars

Q: Was the work performed to your satisfaction?

1,181 out of 1,305 gave 5 stars

Q: Was the work area left neat and clean?

1,146 out of 1,299 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,315 out of 1,334 said yes

Q: Please rate your overall experience with our company:

1,122 out of 1,262 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chicago, IL on Verified Purchase
"Had a very positive experience with your company. Everyone was responsive, helpful, and knowledgeable, and I never felt pressure to buy additional services/products. Thank you so much! "
100% rating 100 from Barrington, IL on Verified Purchase
"Have been a customer of Deljo-great service and employees. Trust the company!"
100% rating 100 from Chicago, IL on Verified Purchase
"A new boiler was put in the home to heat house. Nice job on installing. Very professional staff, both sales and installation. Glad they did the job!"
100% rating 100 from Chicago, IL on Verified Purchase
"Honestly, the staff and owners changed my mind! I am all about the small guy… still family here! "
100% rating 100 from Chicago, IL on Verified Purchase
"Very happy with the individuals who came out and either inspected our furnace or fixed it. Respectful, knowledgeable, and didn’t feel like we were ripped off."
100% rating 100 from Chicago, IL on Verified Purchase
"Highly recommend! Your team got back to us right away. Super helpful!"
100% rating 100 from Chicago, IL on Verified Purchase
"Everyone I dealt with was very nice and understanding. I called on the coldest day of this winter; you guys were able to schedule me in same day, which was incredible. I would like to shout out a big thank you to our installer. On the day of installation, one of my installers helped a neighbor jump-start their car; it was one of the coldest days in the city. He didn't have to, but it was very kind of him. Show that there are really great people working at Delco. "
100% rating 100 from Chicago, IL on Verified Purchase
"Superior performance throughout!"
100% rating 100 from Chicago, IL on Verified Purchase
"We had a fantastic experience! When our furnace broke during a particularly cold weekend, they were incredibly quick to get us an appointment and come out to help. The team was clear, communicative, and walked us through all our options, including some great financing choices. When a small issue popped up later in the week, they were just as fast and helpful in coming right back out to fix it. Highly recommend!"
100% rating 100 from Chicago, IL on Verified Purchase
"Very much appreciated throughout the whole process. You were able to get people here quickly every time, and we were able to schedule a major install within days in an emergency. Looking forward to seeing plumbing services, as I switched providers to you."
(352 Remaining)