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Deljo Heating & Cooling
96.937058229552 100
4.9

1,316 reviews since May, 2012

Deljo Heating & Cooling
(773) 248-1144 ยท
Chicago, IL 60646

Consumer Review Summary

1,316 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deljo Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,199 out of 1,281 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

1,163 out of 1,276 gave 5 stars

Q: Did the salesperson understand and meet your needs?

1,148 out of 1,272 gave 5 stars

Q: Did the technician understand and meet your needs?

3 out of 3 gave 5 stars

Q: Was the work performed to your satisfaction?

1,152 out of 1,275 gave 5 stars

Q: Was the work area left neat and clean?

1,121 out of 1,269 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,286 out of 1,305 said yes

Q: Please rate your overall experience with our company:

1,095 out of 1,232 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chicago, IL on Verified Purchase
"Superior performance throughout!"
100% rating 100 from Chicago, IL on Verified Purchase
"We had a fantastic experience! When our furnace broke during a particularly cold weekend, they were incredibly quick to get us an appointment and come out to help. The team was clear, communicative, and walked us through all our options, including some great financing choices. When a small issue popped up later in the week, they were just as fast and helpful in coming right back out to fix it. Highly recommend!"
100% rating 100 from Chicago, IL on Verified Purchase
"Very much appreciated throughout the whole process. You were able to get people here quickly every time, and we were able to schedule a major install within days in an emergency. Looking forward to seeing plumbing services, as I switched providers to you."
100% rating 100 from Chicago, IL on Verified Purchase
"We were extremely satisfied with everyone we dealt with from Deljo. The initial problem determination, the negotiation with the sales rep, and the installation were all very efficient and professional. "
100% rating 100 from Chicago, IL on Verified Purchase
"A special recognition should be made for Casey and his crew. They were very thorough not only with the installation but also the follow up to be as certain as possible that the system was working as it should. Moreover, given the extreme weather and the difficulty it imposed, their attention to the work provided confidence that we made a good choice to work with you."
100% rating 100 from Chicago, IL on Verified Purchase
"Excellent communication and timely installation make DelJo the best in Chicago for HVAC needs."
100% rating 100 from Chicago, IL on Verified Purchase
"Deljo has always been responsive in a timely manner--and helpful in meeting my furnace needs. Workers are courteous and responsible and answer all questions. "
100% rating 100 from Chicago, IL on Verified Purchase
"Great and needed immediately during below zero temps. "
100% rating 100 from Chicago, IL on Verified Purchase
"Your team was responsive, communicated all steps of the process and options, and did a great job with the installation. "
100% rating 100 from Chicago, IL on Verified Purchase
"You were amazing and am referring you to all of my friends and patients."
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