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Anchor Heating & Air Conditioning Co.
99.556451612903 100
5

178 reviews since November, 2015

Anchor Heating & Air Conditioning Co.
(770) 942-2873 ยท
Douglasville, GA 30134

Consumer Review Summary

178 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Anchor Heating & Air Conditioning Co.. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

180 out of 180 said yes

Q: Were we able to respond to your needs in a timely manner?

180 out of 180 said yes

Q: Did the salesperson understand and meet your needs?

179 out of 180 said yes

Q: Was the work performed to your satisfaction?

179 out of 179 said yes

Q: Was the work area left neat and clean?

178 out of 179 said yes

Q: Would you use our company again and recommend us to others?

179 out of 179 said yes

Q: Please rate your overall experience with our company:

150 out of 163 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Carrollton, GA on Verified Purchase
"We can't imagine using anyone else! Anchor is the best, from the people who answer the phone, to the sales people, to the experienced and professional service personnel. Love this company!"
100% rating 100 from Douglasville, GA on Verified Purchase
"Prompt and courteous staff."
100% rating 100 from Douglasville, GA on Verified Purchase
"We want to thank Allen and everyone at Anchor Heating & Air Co. for our new home heating and air unit! We are so thankful for the hard work and commitment you folks bring to a job. We felt they were all very professional and stood out among all other companies when it came to explaining everything,professionalism and pricing. We thank you so much."
100% rating 100 from Douglasville, GA on Verified Purchase
"Excellent service... "
100% rating 100 from Douglasville, GA on Verified Purchase
"Professional and courteous. Nice and clean. "
100% rating 100 from Douglasville, GA on Verified Purchase
"Everyone at Anchor did a wonderful job replacing two of the systems in our home. Jordan was great -very pleasant, thorough and responsive and very accommodating with our schedules. Also, Bradley and Dakota were excellent - always polite and considerate of us and also of our house, being very careful as they worked. I would highly recommend them and Anchor to any and all of my friends. Thank you, Anchor! "
100% rating 100 from Marietta, GA on Verified Purchase
"Very professional at all levels of the company. "
100% rating 100 from Douglasville, GA on Verified Purchase
"I have had nothing but responsive and timely service from the office employees and your service employees. I plan to continue to call on Anchor for heating and air services in the future."
100% rating 100 from Tyrone, GA on Verified Purchase
"The whole install was outstanding and unusual for an HVAC company. Best service I have encountered. Excellent install crew. Bradly and Dakota were top notch professional."
100% rating 100 from Douglasville, GA on Verified Purchase
"I could not be more happy with the new Trane system. The sales person was very knowledgeable and helpful. He took lots of time explaining all the various options and did not try to talk me into something I did not want. The installers did a super job of installing the system in my older house. This new system, unlike my older one, is very even on temperature. Before, I was constantly adjusting the temp. Now it seems I never move the thermostat. Happy customer."
(53 Remaining)