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Daffan Cooling and Heating
99.208982496634 100
5

1,507 reviews since September, 2012

Daffan Cooling and Heating
(817) 279-0582 ยท
Granbury, TX 76049

Consumer Review Summary

1,507 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Daffan Cooling and Heating. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,502 out of 1,505 said yes

Q: Were we able to respond to your needs in a timely manner?

1,490 out of 1,502 said yes

Q: Did the salesperson understand and meet your needs?

1,472 out of 1,474 said yes

Q: Did the technician understand and meet your needs?

26 out of 26 said yes

Q: Was the work performed to your satisfaction?

1,476 out of 1,494 said yes

Q: Was the work area left neat and clean?

1,482 out of 1,500 said yes

Q: Would you use our company again and recommend us to others?

1,477 out of 1,481 said yes

Q: Please rate your overall experience with our company:

1,328 out of 1,416 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Glen Rose, TX on Verified Purchase
"Everything was exceptional from start to finish!"
100% rating 100 from Fort Worth, TX on Verified Purchase
"We are very pleased to now have Daffan caring for our Air Conditioning and Heating needs. Daffan has a Great reputation all over the Granbury and surrounding areas! Will, JT, and his team were awesome! "
100% rating 100 from Granbury, TX on Verified Purchase
"I've had very good experiences with Daffan. Everyone is friendly, helpful, and prompt--very professional."
100% rating 100 from Granbury, TX on Verified Purchase
"All service personnel were very knowledgeable, friendly, and professional!"
100% rating 100 from Granbury, TX on Verified Purchase
"My winter checkup revealed the coils were leaking. I was given the options of adding coolant or buying a new unit. I chose a new unit because the unit was old. Daffan delivered and installed the new unit the very next day. The Daffan employees were on time, knowledgeable, and most of all, friendly. I tend to ask questions, and they answered them all."
100% rating 100 from Cresson, TX on Verified Purchase
"Professional and did an awesome, speedy job."
100% rating 100 from Granbury, TX on Verified Purchase
"Very nice people. I liked the way your salesperson approached our needs and his recommendation."
100% rating 100 from Stephenville, TX on Verified Purchase
"Great company!"
100% rating 100 from Benbrook, TX on Verified Purchase
"Service was excellent!"
100% rating 100 from Granbury, TX on Verified Purchase
"I have been with this company for many years and you have always done a good job in a timely manner and for a fair price."
(396 Remaining)