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Daffan Cooling and Heating
99.200913242009 100
5

1,492 reviews since September, 2012

Daffan Cooling and Heating
(817) 279-0582 ยท
Granbury, TX 76049

Consumer Review Summary

1,492 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Daffan Cooling and Heating. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,487 out of 1,490 said yes

Q: Were we able to respond to your needs in a timely manner?

1,475 out of 1,487 said yes

Q: Did the salesperson understand and meet your needs?

1,457 out of 1,459 said yes

Q: Did the technician understand and meet your needs?

26 out of 26 said yes

Q: Was the work performed to your satisfaction?

1,461 out of 1,479 said yes

Q: Was the work area left neat and clean?

1,467 out of 1,485 said yes

Q: Would you use our company again and recommend us to others?

1,462 out of 1,466 said yes

Q: Please rate your overall experience with our company:

1,313 out of 1,401 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Fort Worth, TX on Verified Purchase
"We are very pleased to now have Daffan caring for our Air Conditioning and Heating needs. Daffan has a Great reputation all over the Granbury and surrounding areas! Will, JT, and his team were awesome! "
100% rating 100 from Granbury, TX on Verified Purchase
"I've had very good experiences with Daffan. Everyone is friendly, helpful, and prompt--very professional."
100% rating 100 from Granbury, TX on Verified Purchase
"All service personnel were very knowledgeable, friendly, and professional!"
100% rating 100 from Granbury, TX on Verified Purchase
"My winter checkup revealed the coils were leaking. I was given the options of adding coolant or buying a new unit. I chose a new unit because the unit was old. Daffan delivered and installed the new unit the very next day. The Daffan employees were on time, knowledgeable, and most of all, friendly. I tend to ask questions, and they answered them all."
100% rating 100 from Cresson, TX on Verified Purchase
"Professional and did an awesome, speedy job."
100% rating 100 from Granbury, TX on Verified Purchase
"Very nice people. I liked the way your salesperson approached our needs and his recommendation."
100% rating 100 from Stephenville, TX on Verified Purchase
"Great company!"
100% rating 100 from Benbrook, TX on Verified Purchase
"Service was excellent!"
100% rating 100 from Granbury, TX on Verified Purchase
"I have been with this company for many years and you have always done a good job in a timely manner and for a fair price."
100% rating 100 from Granbury, TX on Verified Purchase
"Daffan employees are very considerate of my home."
(395 Remaining)