Customer Reviews for Daffan Cooling and Heating

999 reviews since September, 2012

(817) 279-0582 · calldaffan.com
Granbury, TX 76049

Consumer Review Summary

999 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Daffan Cooling and Heating. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

994 out of 997 said yes

Q: Were we able to respond to your needs in a timely manner?

985 out of 996 said yes

Q: Did the salesperson understand and meet your needs?

966 out of 968 said yes

Q: Did the technician understand and meet your needs?

26 out of 26 said yes

Q: Was the work performed to your satisfaction?

976 out of 991 said yes

Q: Was the work area left neat and clean?

981 out of 995 said yes

Q: Would you use our company again and recommend us to others?

978 out of 982 said yes

Q: Please rate your overall experience with our company:

851 out of 923 gave 5 stars

	100% rating 100 by R.S. from Granbury, TX on 04/13/21 Verified Purchase "This was an absolute necessity at the time and turned out to be a timely repair because the Feb storms would have caused irreputable damage to an older system. Daffan, their salesforce, installers and follow-up personnel were of the height of professionalism."
	100% rating 100 by C.D. from Granbury, TX on 03/19/21 Verified Purchase "We were very impressed with our salesperson and the service installation went very well."
	100% rating 100 by Q.A. from Granbury, TX on 03/16/21 Verified Purchase "Nice folks!"
	100% rating 100 by M.G. from Granbury, TX on 03/16/21 Verified Purchase "Been a customer for twenty years. I would recommend them to anyone!"
	100% rating 100 by A.W. from Granbury, TX on 03/04/21 Verified Purchase "Everyone from the company was knowledgeable, efficient, and courteous. They also promote a professional attitude through their behavior and appearance."
	100% rating 100 by J.S. from Granbury, TX on 01/29/21 Verified Purchase "Been doing business with your company for probably 15 years and have always considered it a top-notch company that can be trusted and depended upon for honesty and quality work."
	100% rating 100 by D.M. from Granbury, TX on 01/19/21 Verified Purchase "Very satisfied with everything! Great company and great people."
	100% rating 100 by B.P. from Granbury, TX on 01/12/21 Verified Purchase "An outstanding company with impeccable service!!"
	100% rating 100 by D.C. from Granbury, TX on 01/11/21 Verified Purchase "Daffan folks are thoroughly professional, punctual, friendly, and service-minded. Great company with excellent people working for them."
	100% rating 100 by J.R. from Granbury, TX on 12/10/20 Verified Purchase "Daffan has taken care of our heating and cooling needs for 17 years."

(194 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS