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Daffan Cooling and Heating
99.168108273125 100
5

1,425 reviews since September, 2012

Daffan Cooling and Heating
(817) 279-0582 ยท
Granbury, TX 76049

Consumer Review Summary

1,425 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Daffan Cooling and Heating. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,420 out of 1,423 said yes

Q: Were we able to respond to your needs in a timely manner?

1,408 out of 1,420 said yes

Q: Did the salesperson understand and meet your needs?

1,390 out of 1,392 said yes

Q: Did the technician understand and meet your needs?

26 out of 26 said yes

Q: Was the work performed to your satisfaction?

1,394 out of 1,412 said yes

Q: Was the work area left neat and clean?

1,401 out of 1,419 said yes

Q: Would you use our company again and recommend us to others?

1,397 out of 1,401 said yes

Q: Please rate your overall experience with our company:

1,248 out of 1,334 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Granbury, TX on Verified Purchase
"Your company has always been so professional and very courteous."
100% rating 100 from Granbury, TX on Verified Purchase
"Excellent company with excellent people. They provide great service."
100% rating 100 from Granbury, TX on Verified Purchase
"Josh was excellent from start to finish."
100% rating 100 from Granbury, TX on Verified Purchase
"Local, good employees, prompt and reasonably priced."
100% rating 100 from Granbury, TX on Verified Purchase
"Reed and Josh were very pleasant and knowledgeable."
100% rating 100 from Granbury, TX on Verified Purchase
"I would highly recommend Daffan. They are prompt, knowledgeable, and affordable!"
100% rating 100 from Granbury, TX on Verified Purchase
"Great company. They care about their customers."
100% rating 100 from Granbury, TX on Verified Purchase
"Very professional and provided what I needed in a timely matter."
100% rating 100 from Granbury, TX on Verified Purchase
"We had asked for bids from 3 companies to replace all 3 units and Will was far and away the best representative from all of them. His sincerity and knowledge were obviously what we were looking for. The pricing was fair and the installation was done in one day and all three crews were amazing. Thank you for the services and would be glad to be a reference."
100% rating 100 from Stephenville, TX on Verified Purchase
"I found your company because it is one of the very few that works on geothermal locally. Your excellent customer service, professional personable staff, and extra efforts to make your community better are why I am so thankful I found your company. What could have been a horrible experience in replacing my entire geothermal unit turned into a wonderful blessing! THANK YOU!"
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