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Daffan Cooling and Heating
99.197639254707 100
5

1,486 reviews since September, 2012

Daffan Cooling and Heating
(817) 279-0582 ยท
Granbury, TX 76049

Consumer Review Summary

1,486 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Daffan Cooling and Heating. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,481 out of 1,484 said yes

Q: Were we able to respond to your needs in a timely manner?

1,469 out of 1,481 said yes

Q: Did the salesperson understand and meet your needs?

1,451 out of 1,453 said yes

Q: Did the technician understand and meet your needs?

26 out of 26 said yes

Q: Was the work performed to your satisfaction?

1,455 out of 1,473 said yes

Q: Was the work area left neat and clean?

1,461 out of 1,479 said yes

Q: Would you use our company again and recommend us to others?

1,456 out of 1,460 said yes

Q: Please rate your overall experience with our company:

1,307 out of 1,395 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Granbury, TX on Verified Purchase
"I've had very good experiences with Daffan. Everyone is friendly, helpful, and prompt--very professional."
100% rating 100 from Granbury, TX on Verified Purchase
"All service personnel were very knowledgeable, friendly, and professional!"
100% rating 100 from Granbury, TX on Verified Purchase
"My winter checkup revealed the coils were leaking. I was given the options of adding coolant or buying a new unit. I chose a new unit because the unit was old. Daffan delivered and installed the new unit the very next day. The Daffan employees were on time, knowledgeable, and most of all, friendly. I tend to ask questions, and they answered them all."
100% rating 100 from Cresson, TX on Verified Purchase
"Professional and did an awesome, speedy job."
100% rating 100 from Granbury, TX on Verified Purchase
"Very nice people. I liked the way your salesperson approached our needs and his recommendation."
100% rating 100 from Stephenville, TX on Verified Purchase
"Great company!"
100% rating 100 from Benbrook, TX on Verified Purchase
"Service was excellent!"
100% rating 100 from Granbury, TX on Verified Purchase
"I have been with this company for many years and you have always done a good job in a timely manner and for a fair price."
100% rating 100 from Granbury, TX on Verified Purchase
"Daffan employees are very considerate of my home."
100% rating 100 from Granbury, TX on Verified Purchase
"Excellent installation, professional workmanship and great follow-up."
(394 Remaining)