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Yorkville Heating & Air Conditioning
99.601121172919 100
5

333 reviews since November, 2012

Yorkville Heating & Air Conditioning
(630) 552-7760 ยท
Newark, IL 60541

Consumer Review Summary

333 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Yorkville Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

332 out of 333 said yes

Q: Were we able to respond to your needs in a timely manner?

333 out of 333 said yes

Q: Did the salesperson understand and meet your needs?

332 out of 333 said yes

Q: Was the work performed to your satisfaction?

329 out of 331 said yes

Q: Was the work area left neat and clean?

331 out of 332 said yes

Q: Would you use our company again and recommend us to others?

331 out of 331 said yes

Q: Please rate your overall experience with our company:

309 out of 326 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Oswego, IL on Verified Purchase
"David did a great job of explaining the products, the available rebates, the warranty, and the cost savings. The installation was flawless. "
100% rating 100 from Montgomery, IL on Verified Purchase
"The Yorkville Heating & Air Conditioning team has been wonderful to work with. Everyone was very professional and knowledgeable. Our furnace died on a cold winter day, and as you can imagine, we were plenty worried, but David showed up with a smile on his face and provided an alternative solution while we were waiting for our new furnace installation appointment. We have had our new equipment installed for over a month now, and we're very happy with it. It seems like a great quality product: it's quiet and efficient. We would definitely recommend this wonderful team to anyone who's in need :)"
100% rating 100 from Yorkville, IL on Verified Purchase
"Dave is great and very knowledgeable."
100% rating 100 from Yorkville, IL on Verified Purchase
"Very timely response. Very professional staff who answered all questions."
100% rating 100 from Oswego, IL on Verified Purchase
"After a terrible experience with another company, we began the search for a local HVAC company we can trust. From the first call to the end of installation, we were treated with kindness and respect. We never felt pressured, but did feel informed and welcome to ask questions at any time. Every interaction with David, and the nice woman who answers the phone was positive and helpful. We will not go anywhere else as long as we live in the area. Thank you! "
100% rating 100 from Bristol, IL on Verified Purchase
"Thank you very much for the accommodation during the freezing cold weather when my old furnace died. That was greatly appreciated and shows appreciation for customers. Our installer technician was amazing. Very detail-oriented. Making sure to install. Looked very clean and professional. Did not look like a weekend do-it-yourself install. I'm very pleased with the product and the installation, and the dealings with the company in its entirety. Looking forward to how much cooler my house will be this summer! "
100% rating 100 from Yorkville, IL on Verified Purchase
"All of the techs that worked in the house were very professional and courteous. They also took great care in making sure they did not damage anything."
100% rating 100 from Bristol, IL on Verified Purchase
"Everyone was very helpful and kind from the salesperson to the installers. I asked a neighbor if they had any recommendations for a furnace installer and he said other neighbors had recommended this company. I am very pleased with working with this company."
96% rating 100 from Bristol, IL on Verified Purchase
"Clean and neat job, very professional! "
100% rating 100 from Plano, IL on Verified Purchase
"David was excellent with his knowledge and no pressure attitude."
(145 Remaining)