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SoBellas Home Services
96.130773845231 100
4.8

242 reviews since February, 2013

SoBellas Home Services
(915) 585-2811 ยท
El Paso, TX 79932

Consumer Review Summary

242 reviews since February, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of SoBellas Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

236 out of 241 said yes

Q: Were we able to respond to your needs in a timely manner?

230 out of 239 said yes

Q: Did the salesperson understand and meet your needs?

227 out of 235 said yes

Q: Did the technician understand and meet your needs?

4 out of 4 said yes

Q: Was the work performed to your satisfaction?

230 out of 240 said yes

Q: Was the work area left neat and clean?

232 out of 242 said yes

Q: Would you use our company again and recommend us to others?

230 out of 237 said yes

Q: Please rate your overall experience with our company:

182 out of 229 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from El Paso, TX on Verified Purchase
"The technician was very knowledgeable and he was very courteous and respectful when he recommended a new A/C unit. We have been very happy with the new unit and we are saving money."
100% rating 100 from El Paso, TX on Verified Purchase
"Top rate service. Very efficient, professional and friendly."
100% rating 100 from Las Cruces, NM on Verified Purchase
"Have always been able to get help upon calling, whether it's needed immediately or needs to accommodate a busy schedule. All technicians have been very professional and respectful."
100% rating 100 from Las Cruces, NM on Verified Purchase
"Have had 3 separate positive experiences, so you are my people now!"
96% rating 100 from El Paso, TX on Verified Purchase
"Robert is very professional and found the problem right away. My Unit has a warranty, and when I need help with my unit, Robert takes care of it. He is awesome and he knows what he is doing!"
100% rating 100 from El Paso, TX on Verified Purchase
"Great service, everyone has been so courteous and attentive!"
100% rating 100 from El Paso, TX on Verified Purchase
"Very helpful made sure I understand all my opinions and why they recommend each. Very friendly!"
96% rating 100 from El Paso, TX on Verified Purchase
"Great service! "
100% rating 100 from El Paso, TX on Verified Purchase
"I am very happy with the equipment."
100% rating 100 from Las Cruces, NM on Verified Purchase
"Everyone was very easy to work with and I had a very good experience. My AC unit went out and I called to see how long it would be to get a new one and they were there a few days later with a new unit and crane to put it on the roof. They told me they would be there about 4 hours but finished it way faster than that and replaced my thermostat inside as well. I have recommended you all to others already so I hope they have or will use you in the near future."
(66 Remaining)