96.083995459705 100
4.8

999 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

999 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

639 out of 737 gave 5 stars

Q: Timeliness in responding to your needs:

620 out of 734 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

358 out of 420 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

11 out of 12 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

381 out of 421 gave 5 stars

Q: Communication and follow-up from the Sales team:

180 out of 201 said yes

Q: Expertise and workmanship of the Installation Team:

366 out of 422 gave 5 stars

Q: Condition of the work area after job completion:

644 out of 747 gave 5 stars

Q: How likely would you be to use our company again?

653 out of 744 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

625 out of 732 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

296 out of 322 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

12 out of 12 said yes

Q: Expertise and workmanship of the Service Technician:

286 out of 325 gave 5 stars

Q: Overall experience with the Service Technician:

289 out of 323 gave 5 stars

Q: How likely are you to recommend our company to another business?

10 out of 12 gave 5 stars

Q: Please rate your overall experience with our company:

831 out of 977 gave 5 stars