Customer Reviews for Goodco Mechanical, Inc.

Goodco Mechanical, Inc.

4.9

4,152 reviews since April, 2013

(814) 238-8180 · goodcoinc.com
State College, PA 16801

Consumer Review Summary

4,152 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3,529 out of 3,857 gave 5 stars

Q: Timeliness in responding to your needs:

3,403 out of 3,854 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

538 out of 617 gave 5 stars

Q: Communication and follow-up from the Sales team:

352 out of 395 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

3,503 out of 4,045 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

566 out of 619 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

539 out of 620 gave 5 stars

Q: Condition of the work area after job completion:

3,530 out of 3,849 gave 5 stars

Q: How likely would you be to use our company again?

3,422 out of 3,849 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,245 out of 3,815 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,083 out of 3,248 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,955 out of 3,229 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Overall experience with the Service Technician:

2,977 out of 3,215 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

	100% rating 100 by J.K. from State College, PA on 04/22/25 Verified Purchase "Everyone was polite, professional, answered my questions, cleaned up and respected my property, and were always on time."
	100% rating 100 by S.B. from Centre Hall, PA on 04/09/25 Verified Purchase "Nate was extremely helpful, and the crew was helpful and polite."
	100% rating 100 by R.L. from State College, PA on 03/24/25 Verified Purchase "The entire experience couldn't have been easier. The salesperson was professional and knowledgeable. The install team did great work and were also very easy to talk to and ask questions."
	98% rating 100 by J.F. from Centre Hall, PA on 03/24/25 Verified Purchase "Great!"
	100% rating 100 by C.R. from State College, PA on 03/23/25 Verified Purchase "Everyone we dealt with at Goodco is excellent to work with."
	100% rating 100 by M.M. from State College, PA on 03/08/25 Verified Purchase "We are happy with our new A/C and furnace!"
	100% rating 100 by K.R. from State College, PA on 03/04/25 Verified Purchase "I had a great experience from start to finish. My initial consultation made me feel more comfortable compared to other experiences that I had. The installation process was very smooth and the quality is superb. I feel much more comfortable in my home and look forward to working with Goodco again in the future. "
	100% rating 100 by R.H. from Tyrone, PA on 03/04/25 Verified Purchase "Could not ask for more friendly and professional service!"
	100% rating 100 by S.L. from Altoona, PA on 03/04/25 Verified Purchase "Great service with a quality product. Office personnel, techs, and service people were courteous and true professionals."
	100% rating 100 by J.R. from Altoona, PA on 03/04/25 Verified Purchase "Everyone we dealt with was very knowledgeable and professional. "

(1,176 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS