96.035265547461 100
4.8

2,131 reviews since April, 2013

Goodco Mechanical, Inc.
(814) 238-8180 ·
State College, PA 16801

Consumer Review Summary

2,131 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,658 out of 1,857 gave 5 stars

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Timeliness in responding to your needs:

1,605 out of 1,856 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

423 out of 491 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

445 out of 492 gave 5 stars

Q: Communication and follow-up from the Sales team:

244 out of 270 said yes

Q: Condition of the work area after job completion:

1,670 out of 1,866 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

426 out of 493 gave 5 stars

Q: How likely would you be to use our company again?

1,635 out of 1,868 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,539 out of 1,844 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,283 out of 1,371 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Expertise and workmanship of the Service Technician:

1,223 out of 1,368 gave 5 stars

Q: Overall experience with the Service Technician:

1,235 out of 1,368 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

Q: Please rate your overall experience with our company:

1,777 out of 2,087 gave 5 stars