Customer Reviews for Goodco Mechanical, Inc.

Goodco Mechanical, Inc.

4.9

4,119 reviews since April, 2013

(814) 238-8180 · goodcoinc.com
State College, PA 16801

Consumer Review Summary

4,119 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3,499 out of 3,824 gave 5 stars

Q: Timeliness in responding to your needs:

3,376 out of 3,822 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

511 out of 588 gave 5 stars

Q: Communication and follow-up from the Sales team:

327 out of 366 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

3,474 out of 4,013 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

538 out of 590 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

512 out of 591 gave 5 stars

Q: Condition of the work area after job completion:

3,501 out of 3,816 gave 5 stars

Q: How likely would you be to use our company again?

3,392 out of 3,817 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,216 out of 3,783 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,081 out of 3,245 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,953 out of 3,226 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Overall experience with the Service Technician:

2,975 out of 3,212 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

	100% rating 100 by T.E. from State College, PA on 02/14/25 Verified Purchase "Mike is the best. We appreciate the work Mike provides!"
	100% rating 100 by D.T. from State College, PA on 02/14/25 Verified Purchase "The company is local and has a great reputation!"
	100% rating 100 by M.B. from Altoona, PA on 02/14/25 Verified Purchase "Tracy is so nice and professional. Josh and Nate are top-notch. They both are very patient with me and explain every detail of the work they do. Would recommend Bovard to everyone. "
	100% rating 100 by S.D. from Roaring Spring, PA on 02/14/25 Verified Purchase "The technician who provided the service was prompt, courteous, and efficient."
	100% rating 100 by T.S. from Lewistown, PA on 02/13/25 Verified Purchase "A thank you to Colin who did an excellent job of servicing our mini-splits. We also appreciated the fact that he took the time to explain the surge protection system offered by your company. "
	100% rating 100 by E.L. from Ebensburg, PA on 02/10/25 Verified Purchase "Justin was very professional and answered my questions very well!"
	100% rating 100 by J.R. from Bellwood, PA on 02/10/25 Verified Purchase "My overall experience was great! The girl on the phone was really nice and helpful with my questions and concerns. Your technician Josh was very knowledgeable and able to answer all the questions I had he did a very professional job cleaning everything up and didn't try to rush anything which made me feel comfortable with him and your company!!!! Great job to all!!! "
	100% rating 100 by P.P. from Lemont, PA on 02/10/25 Verified Purchase "The water heater blew out and Goodco had a technician to our house within half an hour. Great service and many thanks!"
	100% rating 100 by J.F. from Boalsburg, PA on 02/10/25 Verified Purchase "As indicated I am very pleased with the professional service your company offers!"
	100% rating 100 by T.H. from Millheim, PA on 02/04/25 Verified Purchase "I already had a scheduled maintenance appointment but had an emergency before the appointment. The technician on call walked me through the process to keep us warm until the appointment saving us extra money for an unnecessary emergency appointment. We were then notified that because of the emergency call, a technician would be sent instead of the routine maintenance crew. Everyone was very helpful, professional, and very qualified."

(1,159 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS