97.492836676218 100
4.9

391 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

391 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

122 out of 143 gave 5 stars

Q: Timeliness in responding to your needs:

129 out of 139 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

4 out of 5 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

126 out of 145 gave 5 stars

Q: Communication and follow-up from the Salesperson:

119 out of 139 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

131 out of 144 gave 5 stars

Q: Please rate your overall experience with our company:

328 out of 379 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

128 out of 144 gave 5 stars

Q: Condition of the work area after job completion:

123 out of 144 gave 5 stars

Q: How likely would you be to use our company again?

126 out of 144 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

123 out of 139 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

5 out of 5 said yes

Q: How likely are you to recommend our company to another business?

3 out of 5 gave 5 stars