95.829493087558 100
4.8

1,104 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

1,104 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

727 out of 840 gave 5 stars

Q: Timeliness in responding to your needs:

702 out of 836 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

372 out of 437 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

12 out of 13 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

396 out of 438 gave 5 stars

Q: Communication and follow-up from the Sales team:

195 out of 217 said yes

Q: Expertise and workmanship of the Installation Team:

378 out of 439 gave 5 stars

Q: Condition of the work area after job completion:

734 out of 852 gave 5 stars

Q: How likely would you be to use our company again?

740 out of 849 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

705 out of 836 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

374 out of 410 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

13 out of 13 said yes

Q: Expertise and workmanship of the Service Technician:

361 out of 412 gave 5 stars

Q: Overall experience with the Service Technician:

365 out of 410 gave 5 stars

Q: How likely are you to recommend our company to another business?

11 out of 13 gave 5 stars

Q: Please rate your overall experience with our company:

913 out of 1,081 gave 5 stars