96.316210128606 100
4.8

3,089 reviews since April, 2013

Goodco Mechanical, Inc.
(814) 238-8180 ·
State College, PA 16801

Consumer Review Summary

3,089 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,545 out of 2,810 gave 5 stars

Q: Timeliness in responding to your needs:

2,451 out of 2,810 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

468 out of 543 gave 5 stars

Q: Communication and follow-up from the Sales team:

288 out of 321 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

2,588 out of 3,022 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

496 out of 545 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

476 out of 546 gave 5 stars

Q: Condition of the work area after job completion:

2,559 out of 2,813 gave 5 stars

Q: How likely would you be to use our company again?

2,483 out of 2,817 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,344 out of 2,788 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,144 out of 2,274 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,052 out of 2,268 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Overall experience with the Service Technician:

2,068 out of 2,258 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars