96.566097657801 100
4.9

585 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

585 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

281 out of 333 gave 5 stars

Q: Timeliness in responding to your needs:

280 out of 326 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

9 out of 10 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

268 out of 319 gave 5 stars

Q: Communication and follow-up from the Sales team:

95 out of 104 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

287 out of 318 gave 5 stars

Q: Please rate your overall experience with our company:

486 out of 570 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

278 out of 319 gave 5 stars

Q: Condition of the work area after job completion:

285 out of 337 gave 5 stars

Q: How likely would you be to use our company again?

294 out of 337 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

282 out of 326 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

16 out of 16 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

10 out of 10 said yes

Q: Expertise and workmanship of the Service Technician:

15 out of 17 gave 5 stars

Q: Overall experience with the Service Technician:

15 out of 17 gave 5 stars

Q: How likely are you to recommend our company to another business?

8 out of 10 gave 5 stars