96.50849564857 100
4.9

562 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

562 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

261 out of 311 gave 5 stars

Q: Timeliness in responding to your needs:

262 out of 306 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

7 out of 8 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

258 out of 308 gave 5 stars

Q: Communication and follow-up from the Sales team:

86 out of 95 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

277 out of 308 gave 5 stars

Q: Please rate your overall experience with our company:

466 out of 547 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

268 out of 308 gave 5 stars

Q: Condition of the work area after job completion:

263 out of 315 gave 5 stars

Q: How likely would you be to use our company again?

274 out of 314 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

264 out of 305 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

5 out of 5 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

8 out of 8 said yes

Q: Expertise and workmanship of the Service Technician:

4 out of 6 gave 5 stars

Q: Overall experience with the Service Technician:

4 out of 5 gave 5 stars

Q: How likely are you to recommend our company to another business?

6 out of 8 gave 5 stars