96.028758563578 100
4.8

1,498 reviews since April, 2013

Goodco Mechanical, Inc.
(814) 238-8180 ·
State College, PA 16801

Consumer Review Summary

1,498 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,080 out of 1,233 gave 5 stars

Q: Timeliness in responding to your needs:

1,042 out of 1,229 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

383 out of 449 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

406 out of 450 gave 5 stars

Q: Communication and follow-up from the Sales team:

206 out of 228 said yes

Q: Expertise and workmanship of the Installation Team:

388 out of 451 gave 5 stars

Q: Condition of the work area after job completion:

1,096 out of 1,239 gave 5 stars

Q: How likely would you be to use our company again?

1,091 out of 1,241 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,024 out of 1,223 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

734 out of 789 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Expertise and workmanship of the Service Technician:

708 out of 790 gave 5 stars

Q: Overall experience with the Service Technician:

715 out of 785 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

Q: Please rate your overall experience with our company:

1,244 out of 1,465 gave 5 stars