Customer Reviews for Goodco Mechanical, Inc.

Goodco Mechanical, Inc.

4.9

4,144 reviews since April, 2013

(814) 238-8180 · goodcoinc.com
State College, PA 16801

Consumer Review Summary

4,144 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3,521 out of 3,849 gave 5 stars

Q: Timeliness in responding to your needs:

3,395 out of 3,846 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

530 out of 609 gave 5 stars

Q: Communication and follow-up from the Sales team:

344 out of 387 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

3,496 out of 4,038 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

558 out of 611 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

531 out of 612 gave 5 stars

Q: Condition of the work area after job completion:

3,522 out of 3,841 gave 5 stars

Q: How likely would you be to use our company again?

3,415 out of 3,842 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,238 out of 3,808 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,083 out of 3,248 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,955 out of 3,229 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Overall experience with the Service Technician:

2,977 out of 3,215 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

	100% rating 100 by C.R. from State College, PA on 03/23/25 Verified Purchase "Everyone we dealt with at Goodco is excellent to work with."
	100% rating 100 by M.M. from State College, PA on 03/08/25 Verified Purchase "We are happy with our new A/C and furnace!"
	100% rating 100 by K.R. from State College, PA on 03/04/25 Verified Purchase "I had a great experience from start to finish. My initial consultation made me feel more comfortable compared to other experiences that I had. The installation process was very smooth and the quality is superb. I feel much more comfortable in my home and look forward to working with Goodco again in the future. "
	100% rating 100 by R.H. from Tyrone, PA on 03/04/25 Verified Purchase "Could not ask for more friendly and professional service!"
	100% rating 100 by S.L. from Altoona, PA on 03/04/25 Verified Purchase "Great service with a quality product. Office personnel, techs, and service people were courteous and true professionals."
	100% rating 100 by J.R. from Altoona, PA on 03/04/25 Verified Purchase "Everyone we dealt with was very knowledgeable and professional. "
	100% rating 100 by R.J. from Bellefonte, PA on 03/04/25 Verified Purchase "Nate, Nate, Drew, Jeff, Melissa, Colin are all wonderful. Your service scheduler is wonderful too!"
	100% rating 100 by C.B. from Altoona, PA on 02/22/25 Verified Purchase "Justin did an outstanding job finishing up our heating system installation."
	100% rating 100 by H.M. from Tyrone, PA on 02/20/25 Verified Purchase "Tech was great. Very knowledgeable and efficient."
	100% rating 100 by L.T. from State College, PA on 02/20/25 Verified Purchase "Thank you!"

(1,172 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS