96.186492057718 100
4.8

938 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

938 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

587 out of 677 gave 5 stars

Q: Timeliness in responding to your needs:

572 out of 673 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

11 out of 12 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

343 out of 402 gave 5 stars

Q: Communication and follow-up from the Sales team:

165 out of 183 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

364 out of 402 gave 5 stars

Q: Please rate your overall experience with our company:

782 out of 916 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

349 out of 403 gave 5 stars

Q: Condition of the work area after job completion:

590 out of 686 gave 5 stars

Q: How likely would you be to use our company again?

601 out of 684 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

579 out of 671 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

258 out of 280 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

12 out of 12 said yes

Q: Expertise and workmanship of the Service Technician:

248 out of 283 gave 5 stars

Q: Overall experience with the Service Technician:

251 out of 282 gave 5 stars

Q: How likely are you to recommend our company to another business?

10 out of 12 gave 5 stars