96.780471530249 100
4.9

528 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

528 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

236 out of 277 gave 5 stars

Q: Timeliness in responding to your needs:

237 out of 274 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

5 out of 6 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

237 out of 280 gave 5 stars

Q: Communication and follow-up from the Sales team:

60 out of 69 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

254 out of 280 gave 5 stars

Q: Please rate your overall experience with our company:

442 out of 514 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

244 out of 280 gave 5 stars

Q: Condition of the work area after job completion:

238 out of 281 gave 5 stars

Q: How likely would you be to use our company again?

245 out of 280 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

241 out of 274 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

6 out of 6 said yes

Q: How likely are you to recommend our company to another business?

4 out of 6 gave 5 stars