95.877739794892 100
4.8

1,124 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

1,124 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

744 out of 860 gave 5 stars

Q: Timeliness in responding to your needs:

720 out of 855 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

375 out of 440 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

398 out of 441 gave 5 stars

Q: Communication and follow-up from the Sales team:

197 out of 219 said yes

Q: Expertise and workmanship of the Installation Team:

380 out of 442 gave 5 stars

Q: Condition of the work area after job completion:

753 out of 872 gave 5 stars

Q: How likely would you be to use our company again?

760 out of 869 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

722 out of 855 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

391 out of 427 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Expertise and workmanship of the Service Technician:

378 out of 429 gave 5 stars

Q: Overall experience with the Service Technician:

381 out of 426 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

Q: Please rate your overall experience with our company:

930 out of 1,100 gave 5 stars