95.932082510424 100
4.8

1,032 reviews since April, 2013

Goodco Mechanical, Inc.
1-814-238-8180 ·
State College, PA 16801

Consumer Review Summary

1,032 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

665 out of 768 gave 5 stars

Q: Timeliness in responding to your needs:

643 out of 767 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

365 out of 429 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

11 out of 12 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

388 out of 430 gave 5 stars

Q: Communication and follow-up from the Sales team:

188 out of 210 said yes

Q: Expertise and workmanship of the Installation Team:

371 out of 431 gave 5 stars

Q: Condition of the work area after job completion:

672 out of 780 gave 5 stars

Q: How likely would you be to use our company again?

681 out of 777 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

652 out of 765 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

317 out of 346 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

12 out of 12 said yes

Q: Expertise and workmanship of the Service Technician:

306 out of 349 gave 5 stars

Q: Overall experience with the Service Technician:

310 out of 347 gave 5 stars

Q: How likely are you to recommend our company to another business?

10 out of 12 gave 5 stars

Q: Please rate your overall experience with our company:

856 out of 1,010 gave 5 stars