VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ken Rex Heating & Cooling
99.396807720861 100
5

392 reviews since May, 2013

Ken Rex Heating & Cooling
(570) 287-6883 ·
Kingston, PA 18704

Consumer Review Summary

392 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ken Rex Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

390 out of 391 said yes

Q: Were we able to respond to your needs in a timely manner?

382 out of 387 said yes

Q: Did the salesperson understand and meet your needs?

385 out of 387 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

389 out of 391 said yes

Q: Was the work area left neat and clean?

389 out of 389 said yes

Q: Would you use our company again and recommend us to others?

388 out of 389 said yes

Q: Please rate your overall experience with our company:

341 out of 358 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Forty Fort, PA on Verified Purchase
"Great job. Quality work and great staff."
100% rating 100 from Plains, PA on Verified Purchase
"I am so very happy with their work. Fast installation and clean up."
100% rating 100 from Wilkes Barre, PA on Verified Purchase
"Very professional and timely."
100% rating 100 from Drums, PA on Verified Purchase
"Already referred someone. Totally trust Ken Rex."
100% rating 100 from Bear Creek Township, PA on Verified Purchase
"Ken and his team did a great job installing our new hybrid HVAC system. After performing tons of research on different options and potential solutions, Ken was very helpful in planning out a solution, answering our questions, and delivering the product we wanted. His installation team showed up and delivered a professional job. "
100% rating 100 from Kingston, PA on Verified Purchase
"Thank you so much! I had a wonderful experience with my new ac unit"
100% rating 100 from Exeter, PA on Verified Purchase
"Love, love our A/C."
100% rating 100 from Kingston, PA on Verified Purchase
"Great job!"
100% rating 100 from Luzerne, PA on Verified Purchase
"Rex Heating, Cooling, and Plumbing do an excellent job. Being a prior customer, I could choose no other contractor but Rex to install ductless AC on my second floor. The team arrived on time, completed the work, cleaned up the area, and fully explained the unit to me. Plus, I know I can count on Rex to service any equipment his company installed. I highly recommend Rex Heating, Cooling, and Plumbing."
100% rating 100 from Wyoming, PA on Verified Purchase
"Always extremely pleased with customer satisfaction and service."
(123 Remaining)