VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ken Rex Plumbing, Heating & Cooling
99.547187797903 100
5

609 reviews since May, 2013

Ken Rex Plumbing, Heating & Cooling
(570) 287-6883 ·
Kingston, PA 18704

Consumer Review Summary

609 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ken Rex Plumbing, Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

606 out of 607 said yes

Q: Were we able to respond to your needs in a timely manner?

599 out of 604 said yes

Q: Did the salesperson understand and meet your needs?

602 out of 604 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

605 out of 608 said yes

Q: Was the work area left neat and clean?

603 out of 603 said yes

Q: Would you use our company again and recommend us to others?

605 out of 606 said yes

Q: Please rate your overall experience with our company:

538 out of 562 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Nanticoke, PA on Verified Purchase
"We are totally satisfied with the entire project. THANK YOU! You will and are being recommended. "
100% rating 100 from Hanover Twp, PA on Verified Purchase
"Totally satisfied! "
100% rating 100 from Plains, PA on Verified Purchase
"Wonderful experience. Ken and his team did a great job with the installation and were very helpful explaining how everything worked. Would definitely recommend to others!"
100% rating 100 from Dallas, PA on Verified Purchase
"Everyone was prompt and courteous. My questions were answered without hesitation."
100% rating 100 from Plymouth, PA on Verified Purchase
"You’re response to my call was timely.The salesman was very informative about the product and process it would take to complete the job. The crew came in and completed the job in a very short time and left the place as clean as it was when they arrived.Thank you KenRex."
100% rating 100 from Hanover Twp, PA on Verified Purchase
"It was such a pleasure doing business with Ken Rex and his staff because everyone is so pleasant and professional. I am very satisfied with the ductless unit that was installed, and will continue to do business with this outstanding company. "
100% rating 100 from Glen Lyon, PA on Verified Purchase
"We appreciate everyone's professionalism and courtesy. Thank you!"
100% rating 100 from Hunlock Creek, PA on Verified Purchase
"Have used Ken Rex for almost 20 yrs now and would not use anyone else. Fast, reliable, great service at an acceptable price, and a company that stands by its clients."
100% rating 100 from Wilkes Barre, PA on Verified Purchase
"Ken, You and your team are the very best! We've been with you for literally decades and have always been very satisfied with all that you have done to help us and keep our home cared for and safe! Many thanks!"
100% rating 100 from Plymouth, PA on Verified Purchase
"I love the Ken Rex company; they do outstanding work 100 percent. Christine and Laura are great; they brighten up the office. Terry and Jimmy, great workers, pipefitter Jimmy, and Ken, you have a great company!"
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