Customer Reviews for Ken Rex Heating & Cooling

Ken Rex Heating & Cooling

425 reviews since May, 2013

(570) 287-6883 · kenrexheatcool.com
Kingston, PA 18704

Consumer Review Summary

425 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ken Rex Heating & Cooling. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

423 out of 424 said yes

Q: Were we able to respond to your needs in a timely manner?

415 out of 420 said yes

Q: Did the salesperson understand and meet your needs?

418 out of 420 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

422 out of 424 said yes

Q: Was the work area left neat and clean?

422 out of 422 said yes

Q: Would you use our company again and recommend us to others?

421 out of 422 said yes

Q: Please rate your overall experience with our company:

371 out of 389 gave 5 stars

	100% rating 100 by R.I. from Mountain Top, PA on 08/16/23 Verified Purchase "Would recommend again, the whole experience was great."
	100% rating 100 by E. from Nanticoke, PA on 06/06/23 Verified Purchase "This experience went so smooth. The team was so helping and had the best personalities! "
	100% rating 100 by F.P. from Tamaqua, PA on 06/05/23 Verified Purchase "Ken sold us our first unit. We were very impressed with his knowledge. We moved and bought another one."
	100% rating 100 by N.N. from Old Forge, PA on 05/23/23 Verified Purchase "Love the entire process. Reliable, on time, friendly, and reputable! "
	100% rating 100 by J.P. from Plains, PA on 05/23/23 Verified Purchase "It was a wonderful experience"
	100% rating 100 by A.W. from Plains, PA on 05/15/23 Verified Purchase "The installers were very experienced and Professional each one had a job to do and they worked together as a team and did an excellent job on the installation, and they were very friendly I would highly recommend Ken Rex, thank you!"
	100% rating 100 by R.Y. from Nanticoke, PA on 03/28/23 Verified Purchase "Thank you. You went above and beyond and it didn’t go unnoticed. "
	100% rating 100 by T.N. from Bear Creek Township, PA on 02/24/23 Verified Purchase "Phenomenal company to conduct business. Impressed with the entire crew of workers. "
	100% rating 100 by S.M. from Forty Fort, PA on 02/16/23 Verified Purchase "Ken Rex heating and cooling has always done a great job on service and products I would highly recommend them for all your plumbing and heating-cooling needs."
	100% rating 100 by A.G. from White Haven, PA on 02/11/23 Verified Purchase "All men were courteous, kind, and attentive to a 92-year-olds needs!"

(138 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS