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Ken Rex Plumbing, Heating & Cooling
99.475138121547 100
5

526 reviews since May, 2013

Ken Rex Plumbing, Heating & Cooling
(570) 287-6883 ยท
Kingston, PA 18704

Consumer Review Summary

526 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ken Rex Plumbing, Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

524 out of 525 said yes

Q: Were we able to respond to your needs in a timely manner?

516 out of 521 said yes

Q: Did the salesperson understand and meet your needs?

519 out of 521 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

522 out of 525 said yes

Q: Was the work area left neat and clean?

521 out of 521 said yes

Q: Would you use our company again and recommend us to others?

522 out of 523 said yes

Q: Please rate your overall experience with our company:

458 out of 482 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Swoyersville, PA on Verified Purchase
"Very professional. Great people to work with. Very knowledgeable."
100% rating 100 from Kingston, PA on Verified Purchase
"Professional work done by professional people in a personal and friendly manner. We felt that we were in good hands with Rex Plumbing."
100% rating 100 from Exeter, PA on Verified Purchase
"Very timely! Ken Rex is extremely knowledgeable and personable! Very fair in price. We will be lifelong customers now."
100% rating 100 from Wilkes Barre, PA on Verified Purchase
"Very professional installation."
100% rating 100 from Kingston, PA on Verified Purchase
"Ken Rex Heating & Cooling is the prime example of how a small local business should be run. Courteous, timely, and quality!"
100% rating 100 from Plymouth, PA on Verified Purchase
"I'm satisfied with all the company and employees' work and complete services."
100% rating 100 from Sweet Valley, PA on Verified Purchase
"Product and service was first rate!"
100% rating 100 from Hunlock Creek, PA on Verified Purchase
"Excellent work."
100% rating 100 from Bear Crk Twp, PA on Verified Purchase
"Ken and his crew did a fantastic job. Ken explained the complete process and had the price, rebate, etc.. all on paper in front of us, which made our decision easy. We have been using the units for the past two weeks and are really impressed with the way they work!"
100% rating 100 from Harding, PA on Verified Purchase
"Always satisfied with the work. Quality work and completed on time and within the budgeted price quote. If you need great service please call for an estimate and I will provide a great referral. "
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