99.396807720861 100
5

392 reviews since May, 2013

Ken Rex Heating & Cooling
(570) 287-6883 ·
Kingston, PA 18704

Consumer Review Summary

392 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ken Rex Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

390 out of 391 said yes

Q: Were we able to respond to your needs in a timely manner?

382 out of 387 said yes

Q: Did the salesperson understand and meet your needs?

385 out of 387 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

389 out of 391 said yes

Q: Was the work area left neat and clean?

389 out of 389 said yes

Q: Would you use our company again and recommend us to others?

388 out of 389 said yes

Q: Please rate your overall experience with our company:

341 out of 358 gave 5 stars