97.511848341232 100
4.9

140 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

140 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

124 out of 138 gave 5 stars

Q: Timeliness in responding to your needs:

125 out of 139 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

18 out of 19 gave 5 stars

Q: Communication and follow-up from the Salesperson:

17 out of 19 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

19 out of 19 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

18 out of 19 gave 5 stars

Q: Condition of the work area after job completion:

124 out of 138 gave 5 stars

Q: How likely would you be to use our company again?

131 out of 139 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

127 out of 140 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

110 out of 120 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

109 out of 119 gave 5 stars

Q: Overall experience with the Service Technician:

108 out of 118 gave 5 stars

Q: Please rate your overall experience with our company:

123 out of 139 gave 5 stars