4.9
1,239 reviews since January, 2020
Consumer Review Summary
1,239 reviews since January, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,136 out of 1,224 gave 5 stars
Q: Timeliness in responding to your needs:
1,105 out of 1,227 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
78 out of 95 gave 5 stars
Q: Communication and follow-up from the Salesperson:
73 out of 94 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
86 out of 96 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
80 out of 96 gave 5 stars
Q: Condition of the work area after job completion:
1,140 out of 1,225 gave 5 stars
Q: How likely would you be to use our company again?
1,138 out of 1,233 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,110 out of 1,234 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,080 out of 1,131 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,049 out of 1,129 gave 5 stars
Q: Overall experience with the Service Technician:
1,054 out of 1,116 gave 5 stars
Q: Please rate your overall experience with our company:
1,098 out of 1,222 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS