4.9
1,238 reviews since January, 2020
Consumer Review Summary
1,238 reviews since January, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of ARCHIVED Bovard Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,135 out of 1,223 gave 5 stars
Q: Timeliness in responding to your needs:
1,104 out of 1,226 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
77 out of 94 gave 5 stars
Q: Communication and follow-up from the Salesperson:
72 out of 93 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
85 out of 95 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
79 out of 95 gave 5 stars
Q: Condition of the work area after job completion:
1,139 out of 1,224 gave 5 stars
Q: How likely would you be to use our company again?
1,137 out of 1,232 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,109 out of 1,233 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,080 out of 1,131 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,049 out of 1,129 gave 5 stars
Q: Overall experience with the Service Technician:
1,054 out of 1,116 gave 5 stars
Q: Please rate your overall experience with our company:
1,097 out of 1,221 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS