96.245059288538 100
4.8

56 reviews since January, 2020

Bovard Heating & Cooling
814-941-4328 ·
Altoona, PA 16602

Consumer Review Summary

56 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
12%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

46 out of 55 gave 5 stars

Q: Timeliness in responding to your needs:

47 out of 55 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

9 out of 10 gave 5 stars

Q: Communication and follow-up from the Salesperson:

9 out of 10 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

10 out of 10 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

9 out of 10 gave 5 stars

Q: Condition of the work area after job completion:

48 out of 55 gave 5 stars

Q: How likely would you be to use our company again?

51 out of 56 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

48 out of 56 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

39 out of 45 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

38 out of 44 gave 5 stars

Q: Overall experience with the Service Technician:

41 out of 45 gave 5 stars

Q: Please rate your overall experience with our company:

45 out of 55 gave 5 stars