97.534769721842 100
4.9

976 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

976 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

894 out of 965 gave 5 stars

Q: Timeliness in responding to your needs:

868 out of 968 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

57 out of 66 gave 5 stars

Q: Communication and follow-up from the Salesperson:

53 out of 66 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

58 out of 66 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

55 out of 66 gave 5 stars

Q: Condition of the work area after job completion:

892 out of 967 gave 5 stars

Q: How likely would you be to use our company again?

898 out of 973 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

873 out of 974 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

857 out of 902 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

832 out of 901 gave 5 stars

Q: Overall experience with the Service Technician:

838 out of 892 gave 5 stars

Q: Please rate your overall experience with our company:

865 out of 966 gave 5 stars