97.258087915276 100
4.9

766 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

766 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

691 out of 757 gave 5 stars

Q: Timeliness in responding to your needs:

668 out of 759 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

49 out of 57 gave 5 stars

Q: Communication and follow-up from the Salesperson:

46 out of 57 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

51 out of 57 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

49 out of 57 gave 5 stars

Q: Condition of the work area after job completion:

694 out of 760 gave 5 stars

Q: How likely would you be to use our company again?

702 out of 764 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

680 out of 766 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

660 out of 704 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

640 out of 702 gave 5 stars

Q: Overall experience with the Service Technician:

645 out of 693 gave 5 stars

Q: Please rate your overall experience with our company:

674 out of 760 gave 5 stars