97.558633238981 100
4.9

548 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

548 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

503 out of 545 gave 5 stars

Q: Timeliness in responding to your needs:

483 out of 544 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

37 out of 42 gave 5 stars

Q: Communication and follow-up from the Salesperson:

35 out of 42 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

39 out of 42 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

37 out of 42 gave 5 stars

Q: Condition of the work area after job completion:

504 out of 546 gave 5 stars

Q: How likely would you be to use our company again?

508 out of 547 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

496 out of 550 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

477 out of 503 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

463 out of 503 gave 5 stars

Q: Overall experience with the Service Technician:

469 out of 494 gave 5 stars

Q: Please rate your overall experience with our company:

495 out of 546 gave 5 stars