96.544715447154 100
4.9

82 reviews since January, 2020

Bovard Heating & Cooling
814-941-4328 ·
Altoona, PA 16602

Consumer Review Summary

82 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
11%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

70 out of 81 gave 5 stars

Q: Timeliness in responding to your needs:

70 out of 81 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

10 out of 11 gave 5 stars

Q: Communication and follow-up from the Salesperson:

10 out of 11 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

11 out of 11 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

10 out of 11 gave 5 stars

Q: Condition of the work area after job completion:

69 out of 80 gave 5 stars

Q: How likely would you be to use our company again?

74 out of 81 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

71 out of 82 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

62 out of 70 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

61 out of 69 gave 5 stars

Q: Overall experience with the Service Technician:

62 out of 69 gave 5 stars

Q: Please rate your overall experience with our company:

69 out of 81 gave 5 stars