97.585324232082 100
4.9

323 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

323 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

294 out of 321 gave 5 stars

Q: Timeliness in responding to your needs:

288 out of 324 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

29 out of 31 gave 5 stars

Q: Communication and follow-up from the Salesperson:

26 out of 31 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

31 out of 31 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

29 out of 31 gave 5 stars

Q: Condition of the work area after job completion:

296 out of 323 gave 5 stars

Q: How likely would you be to use our company again?

302 out of 323 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

296 out of 325 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

272 out of 290 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

267 out of 291 gave 5 stars

Q: Overall experience with the Service Technician:

268 out of 287 gave 5 stars

Q: Please rate your overall experience with our company:

292 out of 322 gave 5 stars