97.060353798127 100
4.9

107 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

107 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

92 out of 105 gave 5 stars

Q: Timeliness in responding to your needs:

93 out of 106 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

10 out of 11 gave 5 stars

Q: Communication and follow-up from the Salesperson:

10 out of 11 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

11 out of 11 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

10 out of 11 gave 5 stars

Q: Condition of the work area after job completion:

93 out of 105 gave 5 stars

Q: How likely would you be to use our company again?

99 out of 106 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

96 out of 107 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

85 out of 95 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

85 out of 94 gave 5 stars

Q: Overall experience with the Service Technician:

85 out of 93 gave 5 stars

Q: Please rate your overall experience with our company:

92 out of 106 gave 5 stars