Customer Reviews for Bovard Heating & Cooling

Bovard Heating & Cooling

4.9

976 reviews since January, 2020

(814) 941-4328 · bovardheating.com
Altoona, PA 16602

Consumer Review Summary

976 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

894 out of 965 gave 5 stars

Q: Timeliness in responding to your needs:

868 out of 968 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

57 out of 66 gave 5 stars

Q: Communication and follow-up from the Salesperson:

53 out of 66 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

58 out of 66 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

55 out of 66 gave 5 stars

Q: Condition of the work area after job completion:

892 out of 967 gave 5 stars

Q: How likely would you be to use our company again?

898 out of 973 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

873 out of 974 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

857 out of 902 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

832 out of 901 gave 5 stars

Q: Overall experience with the Service Technician:

838 out of 892 gave 5 stars

Q: Please rate your overall experience with our company:

865 out of 966 gave 5 stars

	100% rating 100 by L.L. from Roaring Springs, PA on 09/21/23 Verified Purchase "Bovard has been to our house for service calls and maintenance. They have the nicest most helpful techs. Absolutely amazing service!"
	100% rating 100 by S.B. from Altoona, PA on 09/21/23 Verified Purchase "Your service technician “ Cody “ seems very knowledgeable about the system that he services. "
	100% rating 100 by J.B. from Hollidaysburg, PA on 09/21/23 Verified Purchase "Cody is very knowledgeable and great to work with. He has a very nice personality and is professional. The scheduler is very accommodating and friendly. "
	100% rating 100 by M.M. from Hollidaysburg, PA on 09/20/23 Verified Purchase "Very refreshing to deal with a company that truly appreciates its customers. "
	100% rating 100 by K.D. from Altoona, PA on 09/20/23 Verified Purchase "My wife and I are always very pleased with our service from Bovard. We have been satisfied customers for over 40 years!"
	100% rating 100 by S.D. from Duncansville, PA on 09/20/23 Verified Purchase "I’ve been using Bovard exclusively since we did a retrofit from all-electric to natural gas on this house. Pleased with everything so far."
	100% rating 100 by S.K. from Loretto, PA on 09/20/23 Verified Purchase "Justin has always done a superb job. We appreciate his expertise and professionalism. As long as Justin is employed with BOVARD, we prefer to have him service our furnace each year. Thanks!"
	100% rating 100 by K.R. from Duncansville, PA on 09/20/23 Verified Purchase "Excellent service! "
	100% rating 100 by D.P. from Altoona, PA on 09/20/23 Verified Purchase "Everyone is very friendly and professional and all work done to this point has been top-notch. The equipment installed has functioned very well and we have been very pleased with our purchase."
	97% rating 100 by B.L. from Warriors Mark, PA on 09/20/23 Verified Purchase "Service Technician Connor was professional and courteous while completing the scheduled maintenance of our heating and cooling system. "

(372 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS