93.84765625 100
4.7

28 reviews since January, 2020

Bovard Heating & Cooling
81-4941 ·
State College, PA 16801

Consumer Review Summary

28 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
79%
4 Star
18%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

21 out of 28 gave 5 stars

Q: Timeliness in responding to your needs:

21 out of 28 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

5 out of 6 gave 5 stars

Q: Communication and follow-up from the Salesperson:

5 out of 6 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

6 out of 6 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

5 out of 6 gave 5 stars

Q: Condition of the work area after job completion:

23 out of 28 gave 5 stars

Q: How likely would you be to use our company again?

24 out of 28 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

22 out of 28 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

17 out of 22 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

15 out of 21 gave 5 stars

Q: Overall experience with the Service Technician:

18 out of 22 gave 5 stars

Q: Please rate your overall experience with our company:

20 out of 27 gave 5 stars