97.517614288055 100
4.9

678 reviews since January, 2020

Bovard Heating & Cooling
(814) 941-4328 ·
Altoona, PA 16602

Consumer Review Summary

678 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bovard Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

615 out of 671 gave 5 stars

Q: Timeliness in responding to your needs:

593 out of 672 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

40 out of 46 gave 5 stars

Q: Communication and follow-up from the Salesperson:

38 out of 46 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

42 out of 46 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

40 out of 46 gave 5 stars

Q: Condition of the work area after job completion:

622 out of 675 gave 5 stars

Q: How likely would you be to use our company again?

628 out of 676 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

608 out of 678 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

595 out of 629 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

576 out of 627 gave 5 stars

Q: Overall experience with the Service Technician:

583 out of 619 gave 5 stars

Q: Please rate your overall experience with our company:

603 out of 672 gave 5 stars