Customer Reviews for Folkes Home Services

Folkes Home Services

4.9

3,623 reviews since October, 2013

(845) 896-4328 · folkeshomeservices.com/
Fishkill, NY 12524

Consumer Review Summary

3,623 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Folkes Home Services. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,577 out of 3,618 said yes

Q: Were we able to respond to your needs in a timely manner?

3,525 out of 3,609 said yes

Q: Did the salesperson understand and meet your needs?

467 out of 472 said yes

Q: Did the technician understand and meet your needs?

3,081 out of 3,125 said yes

Q: Was the work performed to your satisfaction?

3,481 out of 3,560 said yes

Q: Was the work area left neat and clean?

3,527 out of 3,563 said yes

Q: Would you use our company again and recommend us to others?

3,478 out of 3,551 said yes

Q: Please rate your overall experience with our company:

2,936 out of 3,401 gave 5 stars

	100% rating 100 by G.C. from Poughkeepsie, NY on 02/05/25 Verified Purchase "I have been using Folkes Home Services for 8 years--Heating, Plumbing. The person who came was always respectful and cleaned up."
	100% rating 100 by T.Z. from Hopewell Junction, NY on 01/14/25 Verified Purchase "You are prompt, and on time and Andrew did a great job."
	100% rating 100 by L.R. from Wappingers Fl, NY on 01/10/25 Verified Purchase "They did an excellent job in fixing and maintaining our boiler. They came on time. "
	100% rating 100 by B.T. from Wappingers Fl, NY on 01/10/25 Verified Purchase "Always friendly, knowledgeable and never pirce goudge. Excellent."
	100% rating 100 by A.P. from Beacon, NY on 01/10/25 Verified Purchase "All employees were well-mannered and kind."
	100% rating 100 by A.M. from Hopewell Jct, NY on 01/09/25 Verified Purchase "Honest, professional, knowledgeable, and took the time to explain everything in detail. I greatly appreciate the help. "
	100% rating 100 by D.B. from Wappingers Fl, NY on 01/07/25 Verified Purchase "Pleased with technicians Danny and Jermaine."
	100% rating 100 by G.G. from Wappingers Fl, NY on 01/06/25 Verified Purchase "Hensley was very professional and knowledgeable."
	100% rating 100 by J.R. from Beacon, NY on 01/03/25 Verified Purchase "Great job!! Very Professional!! Dan and his apprentice Sean did good work. No complaints!!"
	100% rating 100 by Y.P. from Red Hook, NY on 12/26/24 Verified Purchase "John, the technician, was kind and resourceful in isolating the problem and implementing a solution."

(1,540 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS