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Burkholder's Heating & Air Conditioning, Inc.
98.141954663694 100
4.9

2,348 reviews since October, 2013

Burkholder's Heating & Air Conditioning, Inc.
(610) 965-9736 ยท
Emmaus, PA 18049

Consumer Review Summary

2,348 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,320 out of 2,343 said yes

Q: Were we able to respond to your needs in a timely manner?

2,256 out of 2,333 said yes

Q: Did the salesperson understand and meet your needs?

2,296 out of 2,325 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,292 out of 2,329 said yes

Q: Was the work area left neat and clean?

2,297 out of 2,327 said yes

Q: Would you use our company again and recommend us to others?

2,304 out of 2,319 said yes

Q: Please rate your overall experience with our company:

1,860 out of 2,162 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bechtelsville, PA on Verified Purchase
"The installers were very patient and flexible."
100% rating 100 from Walnutport, PA on Verified Purchase
"Everybody I dealt with was friendly and professional. I would highly recommend you. The installers were especially courteous and professional and did an excellent job. Thank you! "
100% rating 100 from Macungie, PA on Verified Purchase
"Exceptional from start to finish! Love that you file for the rebates for me."
100% rating 100 from Orefield, PA on Verified Purchase
"Everyone was exceptional! Dave, Justin, and Jennifer went above and beyond in all aspects. I could not have asked for a better experience. I was referred by Odenheimer Well Drilling, who called Dave, and from that point on, things fell into place perfectly."
100% rating 100 from Macungie, PA on Verified Purchase
"We've been using Burkholder's to maintain our HVAC since we purchased our home four years ago, and they have always been outstanding in their servicing of our equipment, their fabulous office team, their recent total replacement of our HVAC system, and their overall customer service. I always recommend them with full confidence."
100% rating 100 from Emmaus, PA on Verified Purchase
"Absolute professionalism and expertise start to finish."
100% rating 100 from Quakertown, PA on Verified Purchase
"You guys always come through for us! Thanks for the cookies, too. A nice touch. Class act!"
100% rating 100 from Allentown, PA on Verified Purchase
"In a word, WONDERFUL. All workers were capable, polite, and conscientious. Very satisfied!"
100% rating 100 from Bethlehem, PA on Verified Purchase
"Everyone we have dealt with has been courteous and helpful!"
100% rating 100 from Macungie, PA on Verified Purchase
"All around good experience!"
(718 Remaining)