Customer Reviews for Burkholder's Heating & Air Conditioning, Inc.

Burkholder's Heating & Air Conditioning, Inc.

4.9

2,335 reviews since October, 2013

(610) 965-9736 · burkholders-hvac.com
Emmaus, PA 18049

Consumer Review Summary

2,335 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,307 out of 2,330 said yes

Q: Were we able to respond to your needs in a timely manner?

2,243 out of 2,320 said yes

Q: Did the salesperson understand and meet your needs?

2,283 out of 2,312 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,280 out of 2,316 said yes

Q: Was the work area left neat and clean?

2,284 out of 2,314 said yes

Q: Would you use our company again and recommend us to others?

2,291 out of 2,306 said yes

Q: Please rate your overall experience with our company:

1,848 out of 2,150 gave 5 stars

	100% rating 100 by T.R. from Emmaus, PA on 04/22/25 Verified Purchase "Absolute professionalism and expertise start to finish."
	100% rating 100 by P.K. from Quakertown, PA on 04/22/25 Verified Purchase "You guys always come through for us! Thanks for the cookies, too. A nice touch. Class act!"
	100% rating 100 by J.T. from Allentown, PA on 04/07/25 Verified Purchase "In a word, WONDERFUL. All workers were capable, polite, and conscientious. Very satisfied!"
	100% rating 100 by G.S. from Bethlehem, PA on 04/04/25 Verified Purchase "Everyone we have dealt with has been courteous and helpful!"
	100% rating 100 by D.B. from Macungie, PA on 04/03/25 Verified Purchase "All around good experience!"
	100% rating 100 by J.N. from Bethlehem, PA on 04/02/25 Verified Purchase "The installers were helpful, efficient, neat and clean and knowledgeable about the product. They answered all the questions completely."
	100% rating 100 by R.M. from Allentown, PA on 04/02/25 Verified Purchase "First-rate customer service!"
	100% rating 100 by E.S. from Bethlehem, PA on 04/02/25 Verified Purchase "Greatly appreciate your team's work to get us up and running with a new heater. Burkholder's HVAC is fantastic!"
	100% rating 100 by B.K. from Catasauqua, PA on 04/02/25 Verified Purchase "I have been a customer with your company for a very long time. Everyone was exceptional. Luis was absolutely fantastic. The 2 installers, Joe and John, were very professional and very considerate of our needs while replacing the oil furnace. Excellent job by all."
	100% rating 100 by P.R. from Bethlehem, PA on 04/01/25 Verified Purchase "Everyone has been professional from start to finish. They continue to be professional in following up with any questions or issues afterwards."

(713 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS