Customer Reviews for Burkholder's Heating & Air Conditioning, Inc.

Burkholder's Heating & Air Conditioning, Inc.

4.9

2,613 reviews since October, 2013

(610) 965-9736 · burkholders-hvac.com
Emmaus, PA 18049

Consumer Review Summary

2,613 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,583 out of 2,608 said yes

Q: Were we able to respond to your needs in a timely manner?

2,516 out of 2,597 said yes

Q: Did the salesperson understand and meet your needs?

2,560 out of 2,590 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,552 out of 2,593 said yes

Q: Was the work area left neat and clean?

2,557 out of 2,590 said yes

Q: Would you use our company again and recommend us to others?

2,564 out of 2,580 said yes

Q: Please rate your overall experience with our company:

2,088 out of 2,410 gave 5 stars

	96% rating 100 by K.G. from Bethlehem, PA on 05/16/26 Verified Purchase "Everything is good so far!"
	100% rating 100 by S.J. from Coopersburg, PA on 05/16/26 Verified Purchase "Every employee is very friendly and knowledgeable. I never worry about our HVAC needs. Great company!"
	100% rating 100 by E.K. from Allentown, PA on 05/16/26 Verified Purchase "The crew worked hard getting this job done in one day. Very professional! "
	100% rating 100 by H.J. from Germansville, PA on 05/16/26 Verified Purchase "A little bit biased here, but being a former employee, I have great trust in this company. The installers were quick and clean, answered any questions I had, Garrett and Louis were very professional, and Jenn in the office was right on top of this job from start to finish. I am more than happy with the workmanship and recommend Burkholder's to anyone looking to upgrade their HVAC systems, and very impressed with the BOSCH heat pump system."
	100% rating 100 by H.R. from Bethlehem, PA on 05/16/26 Verified Purchase "Dave is very knowledgeable, and the installation team is very good!"
	100% rating 100 by J.E. from Walnutport, PA on 05/16/26 Verified Purchase "The guys were very professional and explained things when we had questions. Highly recommended and will do business with again."
	100% rating 100 by S.M. from Bethlehem, PA on 05/16/26 Verified Purchase "Everyone I spoke to, from the sales rep, office staff, to the installers, was courteous and professional. The work was completed in a timely manner and in a very cramped space. "
	100% rating 100 by S.G. from Allentown, PA on 05/15/26 Verified Purchase "I was at the Home Show and made an appointment for an estimate. Also, the three young men who did my installation were excellent. Plus polite and very helpful."
	100% rating 100 by A.J. from Allentown, PA on 05/15/26 Verified Purchase "Jennifer did a great job in setting up the appointment, and the installation crew did a great job and informed us of the features of the new system. "
	100% rating 100 by C.C. from Emmaus, PA on 05/07/26 Verified Purchase "Everything went smoothly. Thank you!"

(798 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS