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Burkholder's Heating & Air Conditioning, Inc.
98.160186434441 100
4.9

2,371 reviews since October, 2013

Burkholder's Heating & Air Conditioning, Inc.
(610) 965-9736 ยท
Emmaus, PA 18049

Consumer Review Summary

2,371 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,343 out of 2,366 said yes

Q: Were we able to respond to your needs in a timely manner?

2,279 out of 2,356 said yes

Q: Did the salesperson understand and meet your needs?

2,319 out of 2,348 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,315 out of 2,352 said yes

Q: Was the work area left neat and clean?

2,320 out of 2,350 said yes

Q: Would you use our company again and recommend us to others?

2,327 out of 2,342 said yes

Q: Please rate your overall experience with our company:

1,882 out of 2,184 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Nazareth, PA on Verified Purchase
"Your company always does a great job."
100% rating 100 from Emmaus, PA on Verified Purchase
"The entire staff was helpful, prompt, and thorough. The cooler and cookies were a nice touch. Thank you!"
100% rating 100 from Bethlehem, PA on Verified Purchase
"Installation went very smoothly. Everyone I spoke with was super friendly and knowledgeable - salesperson, install team, scheduler - everyone!"
100% rating 100 from Macungie, PA on Verified Purchase
"Thank you for the professionalism of the employees who completed the sale and installation of my furnace. I was also pleasantly surprised by the gift of delicious cookies! A personal touch! Will recommend (and have) any friend to use Burkholder!"
100% rating 100 from Allentown, PA on Verified Purchase
"I have been pleased with all the installs and services when needed!"
100% rating 100 from Allentown, PA on Verified Purchase
"I appreciated when Luis came to talk, look around the house, answer my questions, and his timely manner in getting the quotes for the minisplit systems. He was extremely helpful, as well as the other guy who came to do measurements. He also answered many questions I had and gave his best suggestions on where everything should be placed. The two men who came to install the minisplit systems were very nice and professional. I am so impressed by the system as well as your company. Thank you so very much!"
100% rating 100 from Pipersville, PA on Verified Purchase
"Everything about our experience with this installation was excellent,t and we look forward to using your company exclusively."
100% rating 100 from Emmaus, PA on Verified Purchase
"We could not be happier with the entire experience."
100% rating 100 from Bechtelsville, PA on Verified Purchase
"The installers were very patient and flexible."
100% rating 100 from Walnutport, PA on Verified Purchase
"Everybody I dealt with was friendly and professional. I would highly recommend you. The installers were especially courteous and professional and did an excellent job. Thank you! "
(726 Remaining)