VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Burkholder's Heating & Air Conditioning, Inc.
98.166727471726 100
4.9

2,391 reviews since October, 2013

Burkholder's Heating & Air Conditioning, Inc.
(610) 965-9736 ·
Emmaus, PA 18049

Consumer Review Summary

2,391 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,363 out of 2,386 said yes

Q: Were we able to respond to your needs in a timely manner?

2,298 out of 2,376 said yes

Q: Did the salesperson understand and meet your needs?

2,339 out of 2,368 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,335 out of 2,372 said yes

Q: Was the work area left neat and clean?

2,340 out of 2,370 said yes

Q: Would you use our company again and recommend us to others?

2,347 out of 2,362 said yes

Q: Please rate your overall experience with our company:

1,900 out of 2,204 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Allentown, PA on Verified Purchase
"Everybody at Burkholder’s from start to finish was professional, friendly, and informative. "
100% rating 100 from Macungie, PA on Verified Purchase
"The team was one of the best contractors in my home. Professional, worked a full day, handled problems well, and communicated with me. AMAZING."
100% rating 100 from Walnutport, PA on Verified Purchase
"Every contact along the way was very professional and punctual. Very tidy installation as well."
100% rating 100 from Kempton, PA on Verified Purchase
"Burkholder's Heating and Air Conditioning exceeded my expectations and provided my service quickly and efficiently. The employees have been helpful all along the way to fix my air conditioning problem. I highly recommend this company."
100% rating 100 from Nazareth, PA on Verified Purchase
"Your company always does a great job."
100% rating 100 from Emmaus, PA on Verified Purchase
"The entire staff was helpful, prompt, and thorough. The cooler and cookies were a nice touch. Thank you!"
100% rating 100 from Bethlehem, PA on Verified Purchase
"Installation went very smoothly. Everyone I spoke with was super friendly and knowledgeable - salesperson, install team, scheduler - everyone!"
100% rating 100 from Macungie, PA on Verified Purchase
"Thank you for the professionalism of the employees who completed the sale and installation of my furnace. I was also pleasantly surprised by the gift of delicious cookies! A personal touch! Will recommend (and have) any friend to use Burkholder!"
100% rating 100 from Allentown, PA on Verified Purchase
"I have been pleased with all the installs and services when needed!"
100% rating 100 from Allentown, PA on Verified Purchase
"I appreciated when Luis came to talk, look around the house, answer my questions, and his timely manner in getting the quotes for the minisplit systems. He was extremely helpful, as well as the other guy who came to do measurements. He also answered many questions I had and gave his best suggestions on where everything should be placed. The two men who came to install the minisplit systems were very nice and professional. I am so impressed by the system as well as your company. Thank you so very much!"
(730 Remaining)