Customer Reviews for Burkholder's Heating & Air Conditioning, Inc.

Burkholder's Heating & Air Conditioning, Inc.

4.9

2,362 reviews since October, 2013

(610) 965-9736 · burkholders-hvac.com
Emmaus, PA 18049

Consumer Review Summary

2,362 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,334 out of 2,357 said yes

Q: Were we able to respond to your needs in a timely manner?

2,270 out of 2,347 said yes

Q: Did the salesperson understand and meet your needs?

2,310 out of 2,339 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,306 out of 2,343 said yes

Q: Was the work area left neat and clean?

2,311 out of 2,341 said yes

Q: Would you use our company again and recommend us to others?

2,318 out of 2,333 said yes

Q: Please rate your overall experience with our company:

1,873 out of 2,175 gave 5 stars

	100% rating 100 by R.B. from Pipersville, PA on 05/30/25 Verified Purchase "Everything about our experience with this installation was excellent,t and we look forward to using your company exclusively."
	100% rating 100 by T.G. from Emmaus, PA on 05/21/25 Verified Purchase "We could not be happier with the entire experience."
	100% rating 100 by J.W. from Bechtelsville, PA on 05/07/25 Verified Purchase "The installers were very patient and flexible."
	100% rating 100 by L.S. from Walnutport, PA on 05/02/25 Verified Purchase "Everybody I dealt with was friendly and professional. I would highly recommend you. The installers were especially courteous and professional and did an excellent job. Thank you! "
	100% rating 100 by D.B. from Macungie, PA on 05/01/25 Verified Purchase "Exceptional from start to finish! Love that you file for the rebates for me."
	100% rating 100 by M.P. from Orefield, PA on 05/01/25 Verified Purchase "Everyone was exceptional! Dave, Justin, and Jennifer went above and beyond in all aspects. I could not have asked for a better experience. I was referred by Odenheimer Well Drilling, who called Dave, and from that point on, things fell into place perfectly."
	100% rating 100 by E.M. from Macungie, PA on 05/01/25 Verified Purchase "We've been using Burkholder's to maintain our HVAC since we purchased our home four years ago, and they have always been outstanding in their servicing of our equipment, their fabulous office team, their recent total replacement of our HVAC system, and their overall customer service. I always recommend them with full confidence."
	100% rating 100 by T.R. from Emmaus, PA on 04/22/25 Verified Purchase "Absolute professionalism and expertise start to finish."
	100% rating 100 by P.K. from Quakertown, PA on 04/22/25 Verified Purchase "You guys always come through for us! Thanks for the cookies, too. A nice touch. Class act!"
	100% rating 100 by J.T. from Allentown, PA on 04/07/25 Verified Purchase "In a word, WONDERFUL. All workers were capable, polite, and conscientious. Very satisfied!"

(720 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS