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Burkholder's Heating & Air Conditioning, Inc.
98.212470349034 100
4.9

2,574 reviews since October, 2013

Burkholder's Heating & Air Conditioning, Inc.
(610) 965-9736 ยท
Emmaus, PA 18049

Consumer Review Summary

2,574 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,544 out of 2,569 said yes

Q: Were we able to respond to your needs in a timely manner?

2,477 out of 2,558 said yes

Q: Did the salesperson understand and meet your needs?

2,521 out of 2,551 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,514 out of 2,554 said yes

Q: Was the work area left neat and clean?

2,519 out of 2,551 said yes

Q: Would you use our company again and recommend us to others?

2,526 out of 2,541 said yes

Q: Please rate your overall experience with our company:

2,056 out of 2,374 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Nazareth, PA on Verified Purchase
"Great service. The first representative that we met understood our specific need. Our old unit had too many bells and whistles. The unit that he showed us was exactly what we were looking for. Customer service was always friendly. The installers were top-notch. The cookies were yummy. Thank you much!"
100% rating 100 from Bethlehem, PA on Verified Purchase
"As always, Burkholder's service and installation was flawless. Thank you!"
100% rating 100 from Easton, PA on Verified Purchase
"I had no prior relation with them. I needed to replace my furnace in the middle of the Christmas Holidays and was without heat during a very cold period. I feel fortunate to have contacted them. They were outstanding from my first telephone call, always easy to contact, friendly, courteous, and professional, following up promptly, expediting the process, and going beyond my expectations to ensure I was satisfied. "
100% rating 100 from Coopersburg, PA on Verified Purchase
"Excellent experience. We have used Burkholder's for over 40 years, and they have installed multiple heating/cooling systems for us in our homes. We have always been very pleased with their workmanship, service, and support. "
100% rating 100 from Pen Argyl, PA on Verified Purchase
"We were exceptionally pleased with the professionalism of the installation!"
100% rating 100 from Coplay, PA on Verified Purchase
"Very good service! "
100% rating 100 from Allentown, PA on Verified Purchase
"I have used Burkholder's for years, for my commercial and residential Projects. Good experience."
100% rating 100 from Allentown, PA on Verified Purchase
"Great company A++++"
100% rating 100 from Allentown, PA on Verified Purchase
"The salesperson was knowledgeable and clear in his proposal."
100% rating 100 from Easton, PA on Verified Purchase
"I would recommend your company to everyone. Jennifer was very nice and helpful!"
(784 Remaining)