VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Colvins Heating and Cooling
99.0036600244 100
5

1,065 reviews since October, 2013

Colvins Heating and Cooling
(989) 728-5955 ·
Hale, MI 48739

Consumer Review Summary

1,065 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,060 out of 1,063 said yes

Q: Were we able to respond to your needs in a timely manner?

1,043 out of 1,059 said yes

Q: Did the salesperson understand and meet your needs?

1,047 out of 1,055 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

1,050 out of 1,059 said yes

Q: Was the work area left neat and clean?

1,048 out of 1,058 said yes

Q: Would you use our company again and recommend us to others?

1,055 out of 1,058 said yes

Q: Please rate your overall experience with our company:

950 out of 1,020 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Saginaw, MI on Verified Purchase
"Called Colvins, first impression with the person on the phone was very positive. They were very helpful. When Colvins came out, I was impressed with the sales rep. He seemed more interested in my problem then sales rep. from other companies. I decided to go with Colvins and was very satisfied with the crew they sent out. Were personable and professional. They installed a new hot water tank for my boiler system in a very timely manner, and left everything clean and tidy. Was very happy with their work. Compliment Colvins on the friendliness and professionalism of their employees. And thanks for the cookies. "
100% rating 100 from National City, MI on Verified Purchase
"Everyone/ contractors worked and communicated beautifully. "
100% rating 100 from National City, MI on Verified Purchase
"I would recommend Colvins!"
100% rating 100 from Greenbush, MI on Verified Purchase
"The shower remodel was completed by courteous, skilled, clean, thoughtful, and efficient personnel (Eric and Chuck). Extremely happy with the materials suggested and installed. Colvins has never let us down in any of the work performed at our residence. Shana and Shannon in the office are also outstanding with their assistance. A great company overall to work with for bath renovation, electrical, and or plumbing."
100% rating 100 from Hale, MI on Verified Purchase
"You have always done a good job for us. If we have a problem, you have always come out on that day and fixed it."
100% rating 100 from South Branch, MI on Verified Purchase
"Everyone we've dealt with from Colvin's has been great, from sales engineering to installation to office staff. Furnace, generator, heating unit, electrical work, it's all been 5 stars!"
100% rating 100 from West Branch, MI on Verified Purchase
"I met Jacob first, and he diagnosed the problem. He was so kind and explained all that was happening. That afternoon, the salesperson came and did all the measurements and explained all about what needed to be decided. I don’t remember his name, but he was great, too. We liked that all the people we dealt with said the best things about the company and its owners. When the furnace was installed, they all worked together like a team. "
100% rating 100 from Tawas City, MI on Verified Purchase
"The best experience of all the things that you have done for us!!"
96% rating 100 from National City, MI on Verified Purchase
"Professional and good people."
100% rating 100 from Rose City, MI on Verified Purchase
"Satisfied with Colvins work as usual!"
(281 Remaining)