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Colvins Heating and Cooling
98.941267387944 100
5

934 reviews since October, 2013

Colvins Heating and Cooling
(989) 728-5955 ยท
Hale, MI 48739

Consumer Review Summary

934 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

930 out of 932 said yes

Q: Were we able to respond to your needs in a timely manner?

913 out of 929 said yes

Q: Did the salesperson understand and meet your needs?

917 out of 925 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

922 out of 931 said yes

Q: Was the work area left neat and clean?

919 out of 928 said yes

Q: Would you use our company again and recommend us to others?

926 out of 929 said yes

Q: Please rate your overall experience with our company:

832 out of 891 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Luzerne, MI on Verified Purchase
"We are very pleased with the work that was done. Highly recommended. Will definitely use your company again!"
100% rating 100 from Hale, MI on Verified Purchase
"Everyone throughout the company was helpful and friendly."
100% rating 100 from Glennie, MI on Verified Purchase
"Polite and very friendly. Thank you very much."
100% rating 100 from West Branch, MI on Verified Purchase
"Thank you for your great service."
100% rating 100 from Hale, MI on Verified Purchase
"Colvins has always given us A+ service- the sales team, staff, and customer service are always great."
100% rating 100 from Hale, MI on Verified Purchase
"When we were without heat you provided an electric heater to use!"
100% rating 100 from Howell, MI on Verified Purchase
"We initially contacted Colvins because we had an electrical issue in our cabin. A neighbor had highly recommended them to us if we ever wanted to get any work done on our cabin in the future so the name was top of mind when our emergency arose. It was a holiday when this happened but the Colvins electrician came out right away, identified the problem in no time, and fixed it immediately. Since we had the electrician out we discussed some other work we would like done and they worked with us to get that scheduled right away and were prompt and very professional when the work was done. We will certainly keep them in mind for any other work in the future and recommend Colvins to any of our neighbors or friends who require any of the many services provided by Colvins."
100% rating 100 from Petersburg, MI on Verified Purchase
"With our Michigan weather, I was able to run the air conditioning and furnace. Both performed nicely. Thank you for the gift of cookies. Happy holidays to all of you!"
100% rating 100 from Midland, MI on Verified Purchase
"The installers were great with follow through with placement; both inside and outside."
100% rating 100 from Farmingtn Hls, MI on Verified Purchase
" Great company that professionally installed a great product with no disruption to my property."
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