VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Colvins Heating and Cooling
98.981046031067 100
5

1,013 reviews since October, 2013

Colvins Heating and Cooling
(989) 728-5955 ·
Hale, MI 48739

Consumer Review Summary

1,013 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,008 out of 1,011 said yes

Q: Were we able to respond to your needs in a timely manner?

992 out of 1,008 said yes

Q: Did the salesperson understand and meet your needs?

996 out of 1,004 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

999 out of 1,008 said yes

Q: Was the work area left neat and clean?

997 out of 1,006 said yes

Q: Would you use our company again and recommend us to others?

1,004 out of 1,007 said yes

Q: Please rate your overall experience with our company:

901 out of 968 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Hale, MI on Verified Purchase
"The people at Colvin H/C are the best, knowledgeable, and courteous, and have been my go-to since I moved to Hale, MI. Area."
100% rating 100 from Hale, MI on Verified Purchase
"Colvin’s is a great company. Not only are they local, but also SO responsive….which are two very important factors to me. Anytime I’ve had them out, whether for service or an installation, the guys are always so friendly and very knowledgeable in what they do. Again, very important factors for me."
100% rating 100 from Glennie, MI on Verified Purchase
"Your team is the best! You responded to our needs in a timely manner and were very professional. The unit that was installed by the technician was our lifesaver from the heat this summer. Thanks again for a job well done!"
100% rating 100 from East Tawas, MI on Verified Purchase
"Colvins always shows up on time. You do excellent work. Colvins can always be trusted. The owner leads by example."
100% rating 100 from Twining, MI on Verified Purchase
"Great service overall! The technicians and sales reps were wonderful and open to answering any questions you may have had, as well as the customer service workers. They worked fast and made sure the needs were met and that we had a working furnace quickly to heat our home. The installation looks very nice and not sloppy. They ensured everything was working properly and did a check-up a month later, even to see how things were. Thank you for the gift, also! It was a great surprise, and the cookies were absolutely lovely. I appreciate you guys. The heater is working wonderfully :)"
100% rating 100 from Mio, MI on Verified Purchase
"I am very satisfied with all the work I have had done by your company. Every single person from sales to installation to scheduling is cheerful, courteous, and knowledgeable. They make you feel like part of a family."
100% rating 100 from Saint Helen, MI on Verified Purchase
"Very satisfied with all of the work and professionalism of the workers. Thank you for everything."
100% rating 100 from West Branch, MI on Verified Purchase
"They were great about everything."
100% rating 100 from Tawas City, MI on Verified Purchase
"Thank you for installing 4 mini-splits and a water heater in a timely manner. We feel your staff were very knowledgeable and all units were installed with precision. We also had a natural gas line installed, and your company came out to assist with the installation of a new meter with DTE. Thanks again for the best service ever. "
100% rating 100 from Roscommon, MI on Verified Purchase
"Outstanding experience! Also, thank you for the gift. Very appreciative!"
(266 Remaining)