Customer Reviews for Colvins Heating and Cooling

4.9

312 reviews since October, 2013

989-728-5955 · colvinsheating.com
Hale, MI 48739

Consumer Review Summary

312 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

309 out of 311 said yes

Q: Were we able to respond to your needs in a timely manner?

305 out of 311 said yes

Q: Did the salesperson understand and meet your needs?

307 out of 310 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

308 out of 311 said yes

Q: Was the work area left neat and clean?

305 out of 311 said yes

Q: Would you use our company again and recommend us to others?

309 out of 311 said yes

Q: Please rate your overall experience with our company:

268 out of 294 gave 5 stars

	100% rating 100 by T.V. from Grand Blanc, MI on 02/10/19 Verified Purchase "We have now used your services for 2 quotes as well as service for parts and have been highly satisfied and love the home town feel and service your staff gives. The salesperson was very knowledgeable and felt like he was being very honest with us and not just trying to sell us a product to make a sale. Would definitely use your company and recommend to others. "
	100% rating 100 by A.T. from Casa Grande, AZ on 01/28/19 Verified Purchase "Thanks for your help- we are happy with the new heat and air system. "
	100% rating 100 by M.G. from Tawas City, MI on 01/28/19 Verified Purchase "Very impressed with your staff at the Hale location! Technicians were very careful and clean with installation. Impressive! The office staff were professional and helpful. "
	100% rating 100 by S.A. from Brighton, MI on 01/22/19 Verified Purchase "Great people to work with. "
	100% rating 100 by G.K. from Williamsburg, MI on 01/15/19 Verified Purchase "They came and quickly installed units, letting us know next steps needed before use (cover units, finish prep around areas, etc.) Your diamond elite rating means a lot. "
	100% rating 100 by R.P. from Canton, MI on 01/05/19 Verified Purchase "Very professional, responsive and answers all your concerns. "
	100% rating 100 by B.S. from Rose City, MI on 12/07/18 Verified Purchase "Outstanding work group. "
	100% rating 100 by D.A. from Farmington Hills, MI on 11/29/18 Verified Purchase "Your repair people answered 2 emergency calls for heat in the winter- great service. Salespeople clear and concise, and returned months later for final estimate. Installers great. Colvin's appreciation for our referrals to them- excellent!"
	100% rating 100 by M.B. from Bay City, MI on 11/07/18 Verified Purchase "Great job. Thanks for the cookies! Nice touch!!"
	100% rating 100 by D.L. from Bloomfield, MI on 11/03/18 Verified Purchase "Great employees- excellent company- fair- honest- responsive. "

(136 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS