VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Colvins Heating and Cooling
98.445709281961 100
4.9

330 reviews since October, 2013

Colvins Heating and Cooling
989-728-5955 ·
Hale, MI 48739

Consumer Review Summary

330 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

327 out of 329 said yes

Q: Were we able to respond to your needs in a timely manner?

323 out of 329 said yes

Q: Did the salesperson understand and meet your needs?

324 out of 328 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

326 out of 329 said yes

Q: Was the work area left neat and clean?

322 out of 329 said yes

Q: Would you use our company again and recommend us to others?

327 out of 329 said yes

Q: Please rate your overall experience with our company:

282 out of 310 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Auburn Hills, MI on Verified Purchase
"Jerud did a great job explaining and installing new system. "
100% rating 100 from Au Gres, MI on Verified Purchase
"We received quotes from a few companies. The price was a little comparable, but each salesperson was in and out within 5 to 10 minutes - MAX. They never walked the house or catered the sale to our needs. Troy came in and measured everything - rooms, windows, vents, outside, inside, and explained every single step he took - he spent a lot of time making sure we were quoted what we needed. He also discussed the warranty and aftercare of the product. His care and thorough attention to our property/needs plus exceptional customer service made the decision to choose Colvin's simple. He was also available to answer our thousands of questions. After the installation, the area was left clean and looked very neat. The installation staff were very respectful to our home, informed us of what they were doing, but didn't bother us. The entire team that serviced us from Colvin's was very professional - START TO FINISH!! The reputation is great, amazing family business and the care everyone provided was amazing. Thank you and God Bless!!! :) "
100% rating 100 from Whittemore, MI on Verified Purchase
"Very well done! Thank you. "
100% rating 100 from Grove City, OH on Verified Purchase
"Super responsive, helpful and timely. Thanks for a great job! "
100% rating 100 from Hale, MI on Verified Purchase
"Excellent service!!"
100% rating 100 from Grand Blanc, MI on Verified Purchase
"We have now used your services for 2 quotes as well as service for parts and have been highly satisfied and love the home town feel and service your staff gives. The salesperson was very knowledgeable and felt like he was being very honest with us and not just trying to sell us a product to make a sale. Would definitely use your company and recommend to others. "
100% rating 100 from Casa Grande, AZ on Verified Purchase
"Thanks for your help- we are happy with the new heat and air system. "
100% rating 100 from Tawas City, MI on Verified Purchase
"Very impressed with your staff at the Hale location! Technicians were very careful and clean with installation. Impressive! The office staff were professional and helpful. "
100% rating 100 from Brighton, MI on Verified Purchase
"Great people to work with. "
100% rating 100 from Williamsburg, MI on Verified Purchase
"They came and quickly installed units, letting us know next steps needed before use (cover units, finish prep around areas, etc.) Your diamond elite rating means a lot. "
(141 Remaining)