Customer Reviews for Colvins Heating and Cooling

462 reviews since October, 2013

(989) 728-5955 · colvinsheating.com
Hale, MI 48739

Consumer Review Summary

462 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Colvins Heating and Cooling. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

459 out of 461 said yes

Q: Were we able to respond to your needs in a timely manner?

455 out of 461 said yes

Q: Did the salesperson understand and meet your needs?

452 out of 456 said yes

Q: Did the technician understand and meet your needs?

5 out of 5 said yes

Q: Was the work performed to your satisfaction?

457 out of 461 said yes

Q: Was the work area left neat and clean?

452 out of 460 said yes

Q: Would you use our company again and recommend us to others?

459 out of 461 said yes

Q: Please rate your overall experience with our company:

406 out of 438 gave 5 stars

	100% rating 100 by B.S. from Clarkston, MI on 09/21/20 Verified Purchase "Eric and Dennis were the best. Very professional, knowledgeable, neat. Very courteous and respectful. Will always recommend them and your company."
	100% rating 100 by J.W. from South Branch, MI on 09/21/20 Verified Purchase "Each of the men we dealt with was very professional and friendly. We had a positive experience with Colvin's. The ladies in the office were just as nice as they good be."
	100% rating 100 by L.Z. from Alger, MI on 09/17/20 Verified Purchase "The salesperson was wonderful! Very nice. Installers were great."
	100% rating 100 by R.H. from Hale, MI on 09/17/20 Verified Purchase "Our good friends that recommended you were right!"
	100% rating 100 by J.S. from Freeland, MI on 09/14/20 Verified Purchase "I'm new to the area, so don't know any companies. Colvin's was rated high online and were willing to come to my remote location. Will recommend them."
	100% rating 100 by K.D. from Hale, MI on 09/03/20 Verified Purchase "Great job! Having our A/C unit in stock was a bonus. Outstanding customer service! Cookies were a nice touch."
	100% rating 100 by D.S. from Prescott, MI on 08/28/20 Verified Purchase "The installers you sent here were fantastic. I am very happy with the work and the product."
	100% rating 100 by J.D. from Tawas City, MI on 08/28/20 Verified Purchase "CPH was very pleased with me. We were not sure how to address all of our problems and Joe took his time to figure it out. The installation team did an exceptional job."
	100% rating 100 by K.S. from Lupton, MI on 08/28/20 Verified Purchase "Everyone was very friendly and nice. We were impressed with the salesman, furnace men, A/C and generator men and also the office staff."
	100% rating 100 by D.T. from Gladwin, MI on 08/27/20 Verified Purchase "Thanks for the cookies--they were great! It helped in the decisions! Lol."

(43 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS