Customer Reviews for ARS/Rescue Rooter of Houston

4.4

22 reviews since December, 2013

(713) 910-8737 · ars.com
Webster, TX 77598

Consumer Review Summary

22 reviews since December, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of ARS/Rescue Rooter of Houston. Here are the results to date:

5 Star

77%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of the Phone Representative[s]:

18 out of 21 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

7 out of 9 gave 5 stars

Q: Communication and follow up from the Salesperson:

7 out of 8 gave 5 stars

Q: Overall experience with the Salesperson:

7 out of 8 gave 5 stars

Q: Courtesy and professionalism of the Technician[s]:

11 out of 13 gave 5 stars

Q: Expertise and workmanship of the Technician[s]:

10 out of 13 gave 5 stars

Q: Would you use our company again and recommend us to others?

0 out of 1 gave 5 stars

Q: Overall experience with the Technician[s]

10 out of 13 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

7 out of 9 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

6 out of 9 gave 5 stars

Q: Courtesy and professionalism of our Phone Representatives:

0 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

16 out of 22 gave 5 stars

Q: Overall experience with the Installation Team:

7 out of 8 gave 5 stars

Q: Communication and follow-up from the Salesperson:

0 out of 1 gave 5 stars

Q: Please rate your overall satisfaction with our company:

15 out of 20 gave 5 stars

Q: How likely are you to recommend our company to others:

15 out of 20 gave 5 stars

Q: Please rate your overall experience with our company:

0 out of 1 gave 5 stars

	100% rating 100 by V.H. from Galveston, TX on 04/25/24 Verified Purchase "Special thanks to Dave C. and his crew for all of the wonderful work on the HVAC installation and electrical panel upgrade. A++."
	100% rating 100 by J.J. from Missouri City, TX on 06/12/23 Verified Purchase "The installation team was very professional and thorough in the completion of the job. We were very satisfied with the finished product."
	100% rating 100 by J.M. from Houston, TX on 05/25/21 Verified Purchase "We have used you for years and have always been satisfied."
	100% rating 100 by P.C. from Houston, TX on 11/05/20 Verified Purchase "I would not call anyone else. I am 93 and have had them ever since they were in business."
	61% rating 100 by V.J. from Houston, TX on 09/03/20 Verified Purchase "Keep up the good work."
	100% rating 100 by L.T. from League City, TX on 08/05/20 Verified Purchase "Excellent service. I know who to call with future home problems."
	100% rating 100 by M.G. from Pearland, TX on 08/05/20 Verified Purchase "I have used your services for over twenty years and have always been serviced responsibly. I appreciate the 24/7 service if necessary."
	100% rating 100 by C.W. from Houston, TX on 08/05/20 Verified Purchase "The 3 reasons listed is why I've been a customer over 20 years."
	100% rating 100 by C.H. from Missouri City, TX on 07/23/20 Verified Purchase "I have used your service since it was Crown Plumbing. I have been satisfied with your service."

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS