Customer Reviews for Signature Heating, Air Conditioning, Geothermal

Signature Heating, Air Conditioning, Geothermal

4.8

1,093 reviews since January, 2015

(610) 738-8310 · signaturehvac.com
West Chester, PA 19380

Consumer Review Summary

1,093 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,016 out of 1,081 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

998 out of 1,081 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

936 out of 1,077 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,035 out of 1,064 said yes

Q: Please rate the condition of the work area after job completion:

888 out of 1,001 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

	90% rating 100 by M.H. from West Chester, PA on 07/15/25 Verified Purchase "Christian was fantastic. The whole team was friendly and seemed like they enjoyed their work, and they explained things thoroughly."
	100% rating 100 by C.C. from Paoli, PA on 07/13/25 Verified Purchase "It takes a trained and patient team to work on a 100-year-old house. They need to not only know how to install the equipment, but to have experience working around issues such as "less than smooth walls" and not many right angles."
	100% rating 100 by F.T. from Berwyn, PA on 07/01/25 Verified Purchase "I had a great experience with Signature’s installation service. The salesperson was friendly, knowledgeable, and efficient throughout the quoting process. On installation day, the two technicians were professional, courteous, and worked efficiently. They took great care to protect my flooring and carpet during the job, which I really appreciated. Overall, I’m very satisfied with both the process and the results."
	100% rating 100 by S.P. from West Chester, PA on 06/30/25 Verified Purchase "George, the gentleman who went over the pricing options for a new system, was professional and genuine. He explained the options and information clearly and knowledgeably. The two gentlemen, Michael and Jason, who installed the new unit were polite, efficient, and respectful. They answered the questions we had and stayed until the work was done to our satisfaction. We give a rating of 5 for each one of these hard-working individuals."
	100% rating 100 by B.D. from Avondale, PA on 06/25/25 Verified Purchase "From start to finish we could not be happier with the team and workmanship we received from Signature!"
	100% rating 100 by G.M. from Swarthmore, PA on 06/24/25 Verified Purchase "An outstanding group of technicians worked on my project!"
	100% rating 100 by J.T. from West Chester, PA on 06/13/25 Verified Purchase "We were very pleased with their excellent work. Very professional and courteous. All the guys were great!"
	100% rating 100 by R.S. from West Chester, PA on 06/09/25 Verified Purchase "The Signature team was efficient. They completed the installation in one day. They were well-coordinated and left the property clean. Thank you. Great job."
	100% rating 100 by K.H. from Wayne, PA on 06/06/25 Verified Purchase "The reps who installed the heater were absolutely amazing. They were down-to-earth, knowledgeable of the product, and explained exactly what they were doing every step of the way (in layman's terms, which helped us understand better!) "
	100% rating 100 by L.M. from Coatesville, PA on 06/05/25 Verified Purchase "Everyone involved in this entire experience, from the administrative staff to sales to the installation team, was absolutely top-notch!"

(376 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS