Customer Reviews for Signature Heating, Air Conditioning, Geothermal

Signature Heating, Air Conditioning, Geothermal

4.8

1,222 reviews since January, 2015

(610) 738-8310 · signaturehvac.com
West Chester, PA 19380

Consumer Review Summary

1,222 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,138 out of 1,210 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

1,120 out of 1,210 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

1,049 out of 1,205 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,158 out of 1,193 said yes

Q: Please rate the condition of the work area after job completion:

1,000 out of 1,127 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

	100% rating 100 by P.P. from Downingtown, PA on 03/06/26 Verified Purchase "Overall, satisfied with the quality of the job and the efficiency of the technicians."
	100% rating 100 by D.M. from Malvern, PA on 03/06/26 Verified Purchase "Great service and ultra-quick turnaround."
	100% rating 100 by G.B. from Exton, PA on 03/05/26 Verified Purchase "Top-notch work, and the system works great!"
	100% rating 100 by K.S. from Conshohocken, PA on 03/04/26 Verified Purchase "We had a furnace failure and needed a quick solution. George and the team were responsive, worked with us, and scheduled installation quickly. The install crew was professional and efficient, and we really appreciate how smoothly and fast everything was handled."
	100% rating 100 by D.S. from Plymouth Mtng, PA on 02/27/26 Verified Purchase "Very satisfied at every step in the process!"
	100% rating 100 by J.D. from West Chester, PA on 02/20/26 Verified Purchase "All work from service call, to sales, to installation was handled very well!"
	100% rating 100 by M.L. from Malvern, PA on 02/20/26 Verified Purchase "Nothing but praise for Signature's service in getting my new furnace installed. My furnace failed due to a heat exchanger problem during the coldest days of the year. Signature sent over a representative, who matched a competitor's price and far exceeded what they were offering as a warranty. After agreeing to the contract, I was told that the unit could be installed the next day. Considering how cold it had been in my house, that was a real plus. Michael and his crew did a great job. They arrived on time, and after a few minutes orienting them to the furnace's location and breaker box location, they were on their way. They all wore shoe covers and carefully laid protective floor coverings for their work. Michael and the entire crew were friendly and knowledgeable. They were also clearly dog lovers, as my two critters were quite interested in what was going on. The installation was done cleanly and checked thoroughly. The cleanup was complete. Not much more you could ask for. Highly recommend Signature and will reach out in the future for other needs."
	100% rating 100 by K.F. from Wayne, PA on 01/25/26 Verified Purchase "After the salesman told me the price of a new boiler, I asked for a second opinion from the man who supervised the installation of a system that includes our family room. The second opinion, by his boss, gave me another option, a better option. I trusted them; that is the best recommendation I can give. "
	100% rating 100 by M.A. from Norwood, PA on 12/18/25 Verified Purchase "All representatives were very knowledgeable and professional. I am very satisfied with the products and service. "
	100% rating 100 by R.B. from West Chester, PA on 11/23/25 Verified Purchase "Overall, a good experience. Sales, installation, and the unit is working well."

(414 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS