VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Signature Heating, Air Conditioning, Geothermal
96.478931652289 100
4.8

1,162 reviews since January, 2015

Signature Heating, Air Conditioning, Geothermal
(610) 738-8310 ·
West Chester, PA 19380

Consumer Review Summary

1,162 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,081 out of 1,150 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

1,062 out of 1,150 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

998 out of 1,146 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,101 out of 1,133 said yes

Q: Please rate the condition of the work area after job completion:

951 out of 1,070 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Chester, PA on Verified Purchase
"We have been using Timothy of Signature for over 20+ years. We have been very satisfied with their quality of work, professionalism, and service techs. We so appreciate their willingness to explain in detail exactly what the diagnosis is and options regarding how we might want to proceed. We trust them implicitly, and if there is a problem, they do not hesitate to “make it right“. We feel very blessed to have this company in our lives!"
100% rating 100 from Glen Mills, PA on Verified Purchase
"We purchased a new HVAC system and everything went perfectly. Sales and service were all professional and quick to get the job done. Our head technician (Nathan) was wonderful! I would highly recommend."
100% rating 100 from Coatesville, PA on Verified Purchase
"The workmen were terrific. They were friendly, courteous, and professional. I would highly recommend them. "
100% rating 100 from West Chester, PA on Verified Purchase
"Our installation went smoothly! "
100% rating 100 from West Chester, PA on Verified Purchase
"Nate and his entire crew were outstanding. We have been long-term customers of Tim, and we would not do business with anyone else. "
100% rating 100 from Wynnewood, PA on Verified Purchase
"Your team went out of their way to help with an issue next to the furnace."
100% rating 100 from Thornton, PA on Verified Purchase
"Very thankful for the quick service and installation of our new air conditioning unit. Everyone involved was professional and explained everything very well, so there were no surprises. We would highly recommend Signature to everyone for quality service."
100% rating 100 from West Chester, PA on Verified Purchase
"Very professional. The work was done on time and performed well. After completion, they cleaned up the area and returned it to its original condition."
100% rating 100 from West Chester, PA on Verified Purchase
"Pleased with the work!"
100% rating 100 from Eagleville, PA on Verified Purchase
"Great experience from start to finish! Totally satisfied."
(398 Remaining)