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Signature Heating, Air Conditioning, Geothermal
96.494135645079 100
4.8

1,133 reviews since January, 2015

Signature Heating, Air Conditioning, Geothermal
(610) 738-8310 ยท
West Chester, PA 19380

Consumer Review Summary

1,133 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,054 out of 1,121 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

1,035 out of 1,121 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

973 out of 1,117 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,074 out of 1,104 said yes

Q: Please rate the condition of the work area after job completion:

924 out of 1,041 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Glen Mills, PA on Verified Purchase
"The two technicians who worked together to install a new furnace were very respectful and professional. They patiently listened to all of my concerns and answered the many questions I had. Signature offered me a price on one of the most reliable brands of furnaces that was more than $2000.00 less than a quote from another well-known company. I would absolutely recommend Signature for all of your HVAC needs. "
100% rating 100 from West Chester, PA on Verified Purchase
"Very happy with Signature. Highly recommend them."
100% rating 100 from Malvern, PA on Verified Purchase
"Efficient, polite, clean, and friendly."
100% rating 100 from West Chester, PA on Verified Purchase
"The personnel were all great--respectful, friendly, and explained things well."
100% rating 100 from Malvern, PA on Verified Purchase
"The entire team did an excellent job! "
100% rating 100 from West Chester, PA on Verified Purchase
"Very professional and offered education on new system. Installation team was considerate, cleaned up and left my home as they found it. They were knowledgeable and a pleasure to have working in my home."
100% rating 100 from Phoenixville, PA on Verified Purchase
"The team was courteous and professional. Installation went smoothly, and although I was working from home, I could hardly tell they were there; it was so quiet. Everything was properly covered, and the team cleaned thoroughly afterwards. "
100% rating 100 from Springfield, PA on Verified Purchase
"So very pleased with installing my new HVAC. Installed to perfection! "
100% rating 100 from Media, PA on Verified Purchase
"Wonderful experience from evaluation to installation of the new system. Everyone was great!"
100% rating 100 from Newtown Sq, PA on Verified Purchase
"We are very happy with their work!"
(387 Remaining)