VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Signature Heating, Air Conditioning, Geothermal
96.425395696248 100
4.8

1,081 reviews since January, 2015

Signature Heating, Air Conditioning, Geothermal
(610) 738-8310 ยท
West Chester, PA 19380

Consumer Review Summary

1,081 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,005 out of 1,069 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

986 out of 1,069 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

926 out of 1,065 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,023 out of 1,052 said yes

Q: Please rate the condition of the work area after job completion:

876 out of 989 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Chester, PA on Verified Purchase
"The Signature team was efficient. They completed the installation in one day. They were well-coordinated and left the property clean. Thank you. Great job."
100% rating 100 from Wayne, PA on Verified Purchase
"The reps who installed the heater were absolutely amazing. They were down-to-earth, knowledgeable of the product, and explained exactly what they were doing every step of the way (in layman's terms, which helped us understand better!) "
100% rating 100 from Coatesville, PA on Verified Purchase
"Everyone involved in this entire experience, from the administrative staff to sales to the installation team, was absolutely top-notch!"
100% rating 100 from Exton, PA on Verified Purchase
"An absolute pleasure and experience dealing with a service-oriented and professional company. No surprises--just exemplary service."
100% rating 100 from Chester Sprgs, PA on Verified Purchase
"Great overall experience!"
100% rating 100 from West Chester, PA on Verified Purchase
"The salesperson did not hesitate to answer any questions I had. I even called him a few times on the phone and he always called me back. The installers were very good. The staff at the office have been very helpful."
100% rating 100 from Newtown Sq, PA on Verified Purchase
"Nathan and Kevin were professional, confident, and respectful installers. "
100% rating 100 from Chester Sprgs, PA on Verified Purchase
"The salesperson was great and very responsive, and helpful. Installation was right on schedule as described, and installers were kind, knowledgeable, and extremely helpful. "
95% rating 100 from Chadds Ford, PA on Verified Purchase
"Signature did a great job. Their team is top-notch. They were professional, hard-working, and showed good attention to detail."
100% rating 100 from West Chester, PA on Verified Purchase
"Very courteous and knowledgeable. Great crew."
(369 Remaining)