Customer Reviews for Signature Heating, Air Conditioning, Geothermal

Signature Heating, Air Conditioning, Geothermal

4.8

1,239 reviews since January, 2015

(610) 738-8310 · signaturehvac.com
West Chester, PA 19380

Consumer Review Summary

1,239 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,155 out of 1,227 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

1,136 out of 1,227 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

1,062 out of 1,222 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,172 out of 1,207 said yes

Q: Please rate the condition of the work area after job completion:

1,016 out of 1,144 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

	100% rating 100 by J.F. from West Chester, PA on 04/16/26 Verified Purchase "Mike and Jay were cordial, professional, and knew precisely what they were doing. Equally important, they took time to explain to me how the new system operated. Top men in their field, they made Signature look good."
	100% rating 100 by B.D. from West Chester, PA on 04/14/26 Verified Purchase "Bryan is incredible. Very, very experienced and personable. Kept us informed throughout. He did our daughter's install, and it was perfect. We have been with Tim/Signature for decades!"
	100% rating 100 by S.M. from Newtown Sq, PA on 04/11/26 Verified Purchase "Professional crew who really cared about the quality of their work - very respectful of us and our property - left everything in perfect condition!"
	100% rating 100 by T.G. from Ambler, PA on 03/20/26 Verified Purchase "Ryan was great! We had some issues after the initial install of our new boiler, and Ryan came the next day and fixed all the small problems we had."
	100% rating 100 by P.P. from Downingtown, PA on 03/06/26 Verified Purchase "Overall, satisfied with the quality of the job and the efficiency of the technicians."
	100% rating 100 by D.M. from Malvern, PA on 03/06/26 Verified Purchase "Great service and ultra-quick turnaround."
	100% rating 100 by G.B. from Exton, PA on 03/05/26 Verified Purchase "Top-notch work, and the system works great!"
	100% rating 100 by K.S. from Conshohocken, PA on 03/04/26 Verified Purchase "We had a furnace failure and needed a quick solution. George and the team were responsive, worked with us, and scheduled installation quickly. The install crew was professional and efficient, and we really appreciate how smoothly and fast everything was handled."
	100% rating 100 by D.S. from Plymouth Mtng, PA on 02/27/26 Verified Purchase "Very satisfied at every step in the process!"
	100% rating 100 by J.D. from West Chester, PA on 02/20/26 Verified Purchase "All work from service call, to sales, to installation was handled very well!"

(418 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS