VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Signature Heating, Air Conditioning, Geothermal
96.550976138829 100
4.9

1,341 reviews since January, 2015

Signature Heating, Air Conditioning, Geothermal
(610) 738-8310 ·
West Chester, PA 19380

Consumer Review Summary

1,341 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

1,253 out of 1,329 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

1,233 out of 1,329 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

1,150 out of 1,324 gave 5 stars

Q: Based on your experience, would you recommend Signature?

1,272 out of 1,308 said yes

Q: Please rate the condition of the work area after job completion:

1,108 out of 1,246 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Berwyn, PA on Verified Purchase
"It’s a great experience! "
100% rating 100 from Malvern, PA on Verified Purchase
"Great experience from start to finish. System installed two days after I met with the salesman, and the work was completed in one day. Also, Ron, the install Manager who I have worked with before, helped guide me in choosing the right system for our home."
100% rating 100 from West Chester, PA on Verified Purchase
"This was a big expense, so I trusted your team to deal with me fairly and honestly. I felt comfortable and confident with everything they explained to me, and I am grateful for their professionalism and expertise."
100% rating 100 from Downingtown, PA on Verified Purchase
"Hosea and Sharon were the best. I always have a lot of questions, and they were happy to answer every one. Ron even went so far as to help me set up the thermostat app on my phone. "
100% rating 100 from Glenmoore, PA on Verified Purchase
"A callout to Christian: his attention to detail, communication, and follow-up were top-notch!"
100% rating 100 from Media, PA on Verified Purchase
"The indoor fan is extremely quiet. Love the variable drive. Energy consumption has dropped by 15% to 20%. "
100% rating 100 from West Chester, PA on Verified Purchase
"The whole process was smooth and professional. I always hear nightmare stories about hidden fees and poor installation, and luckily the Signature team exceeded my expectations 10 fold. I would 100% recommend Signature for all HVAC and plumbing needs!"
100% rating 100 from West Chester, PA on Verified Purchase
"Installation was great. The 3 technicians were very informative and knowledgeable. They cleaned up afterward and answered questions. I would like someone to come out to answer a few of my questions I have. "
100% rating 100 from Chesterbrook, PA on Verified Purchase
"Overall a good experience. Will definitely consider Signature for any future projects."
100% rating 100 from Downingtown, PA on Verified Purchase
"Great experience with Signature as always - highly recommend!"
(450 Remaining)