98.481049408784 100
4.9

2,245 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,245 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,215 out of 2,236 said yes

Q: Were we able to respond to your needs in a timely manner?

2,183 out of 2,231 said yes

Q: Did the salesperson understand and meet your needs?

451 out of 453 said yes

Q: Was the work performed to your satisfaction?

447 out of 452 said yes

Q: Was the work area left neat and clean?

2,211 out of 2,230 said yes

Q: Would you use our company again and recommend us to others?

2,180 out of 2,200 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,560 out of 1,737 gave 5 stars

Q: Please rate your overall experience with our company:

1,917 out of 2,150 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,678 out of 1,763 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,647 out of 1,754 gave 5 stars

Q: Overall experience with the Service Technician:

1,629 out of 1,738 gave 5 stars