98.586810228802 100
5

1,333 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,333 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,325 out of 1,328 said yes

Q: Were we able to respond to your needs in a timely manner?

1,310 out of 1,328 said yes

Q: Did the salesperson understand and meet your needs?

333 out of 334 said yes

Q: Was the work performed to your satisfaction?

329 out of 333 said yes

Q: Was the work area left neat and clean?

1,321 out of 1,326 said yes

Q: Would you use our company again and recommend us to others?

1,295 out of 1,308 said yes

Q: Courtesy and professionalism of our Phone Representatives:

877 out of 969 gave 5 stars

Q: Please rate your overall experience with our company:

1,154 out of 1,288 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

933 out of 981 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

918 out of 980 gave 5 stars

Q: Overall experience with the Service Technician:

909 out of 970 gave 5 stars