98.407952340118 100
4.9

2,633 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,633 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,560 out of 2,607 said yes

Q: Were we able to respond to your needs in a timely manner?

2,516 out of 2,604 said yes

Q: Did the salesperson understand and meet your needs?

510 out of 520 said yes

Q: Was the work performed to your satisfaction?

510 out of 520 said yes

Q: Was the work area left neat and clean?

2,567 out of 2,603 said yes

Q: Would you use our company again and recommend us to others?

2,546 out of 2,577 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,846 out of 2,041 gave 5 stars

Q: Please rate your overall experience with our company:

2,248 out of 2,518 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,972 out of 2,068 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,935 out of 2,058 gave 5 stars

Q: Overall experience with the Service Technician:

1,915 out of 2,041 gave 5 stars