Customer Reviews for Applegate Home Comfort

Applegate Home Comfort

4.9

3,614 reviews since July, 2013

(517) 337-7700 · applegatehomecomfort.com
Okemos, MI 48864

Consumer Review Summary

3,614 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,492 out of 3,575 said yes

Q: Were we able to respond to your needs in a timely manner?

3,406 out of 3,573 said yes

Q: Did the salesperson understand and meet your needs?

742 out of 783 said yes

Q: Was the work performed to your satisfaction?

747 out of 783 said yes

Q: Was the work area left neat and clean?

3,477 out of 3,570 said yes

Q: Would you use our company again and recommend us to others?

3,482 out of 3,542 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,517 out of 2,741 gave 5 stars

Q: Please rate your overall experience with our company:

3,125 out of 3,470 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,658 out of 2,773 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,610 out of 2,760 gave 5 stars

Q: Overall experience with the Service Technician:

2,580 out of 2,736 gave 5 stars

	97% rating 100 by B.S. from Grand Ledge, MI on 10/09/20 Verified Purchase "Applegate is the first company with whom we have held a maintenance agreement, and it has been such a good experience that we have been encouraged to make agreements with other companies, as well. Applegate has always responded to calls for help in a timely manner, and we thank you for that. The technicians are always willing to answer any questions and concerns we have about the equipment. Thank you for such good service!!!"
	100% rating 100 by J.L. from East Lansing, MI on 10/09/20 Verified Purchase "It was so nice to deal with a competent, small, local company. I've alread told others about the great expereicne I have had. You have a customer for life!"
	100% rating 100 by P.L. from Lansing, MI on 10/08/20 Verified Purchase "The crew arrived at our home by the scheduled time both days. They worked well together and were knowledgeable about the product they were installing. They were polite and courteous to my wife and me."
	93% rating 100 by J.J. from Mason, MI on 10/07/20 Verified Purchase "The installation crew was excellent, I work in the industry as a teacher and was very impressed with the work that was performed."
	100% rating 100 by D.L. from Dewitt, MI on 10/07/20 Verified Purchase "Keep up the good work!!!"
	100% rating 100 by D.H. from St. Johns, MI on 10/06/20 Verified Purchase "Great!"
	100% rating 100 by L.G. from Okemos, MI on 10/06/20 Verified Purchase "A long term customer! "
	100% rating 100 by K.T. from Dewitt, MI on 10/05/20 Verified Purchase "Have been doing business with Applegate. Have always had great results. No reason to switch to another company!"
	100% rating 100 by A.M. from Brighton, MI on 09/30/20 Verified Purchase "Mike is a great tech, enjoy the info he gives regarding my unit he is servicing."
	100% rating 100 by J.M. from Brighton, MI on 09/29/20 Verified Purchase "Jason did an excellent job."

(995 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS