VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Applegate Home Comfort
98.586810228802 100
5

1,333 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,333 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,325 out of 1,328 said yes

Q: Were we able to respond to your needs in a timely manner?

1,310 out of 1,328 said yes

Q: Did the salesperson understand and meet your needs?

333 out of 334 said yes

Q: Was the work performed to your satisfaction?

329 out of 333 said yes

Q: Was the work area left neat and clean?

1,321 out of 1,326 said yes

Q: Would you use our company again and recommend us to others?

1,295 out of 1,308 said yes

Q: Courtesy and professionalism of our Phone Representatives:

877 out of 969 gave 5 stars

Q: Please rate your overall experience with our company:

1,154 out of 1,288 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

933 out of 981 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

918 out of 980 gave 5 stars

Q: Overall experience with the Service Technician:

909 out of 970 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Williamston, MI on Verified Purchase
"Replacing a HVAC system is a large and potentially disruptive task. Your installation team made it non-disruptive. They are good, hardworking, and knowledgeable. "
100% rating 100 from Mason, MI on Verified Purchase
"Everything was great. "
89% rating 100 from Dewitt, MI on Verified Purchase
"The latest furnace check was almost a non-event, which we like."
100% rating 100 from East Lansing, MI on Verified Purchase
"Corey has been my technician for a number of years now. He does an outstanding job. He is knowledgeable, courteous, and efficient. He answers all my questions and goes over all my equipment carefully."
100% rating 100 from Lansing, MI on Verified Purchase
"5 star service"
100% rating 100 from Lansing, MI on Verified Purchase
"The phone representative who I spoke to in order to inquire about price and availability of inspection was extremely personable and helpful! I was very pleased to see that the service technician was equally as friendly and helpful! He was already informed of my needs and gladly answered any questions that I had. Overall, I had a great experience with this company and am likely to return in the near future to replace my 30 year old furnace and air conditioner!!"
100% rating 100 from Okemos, MI on Verified Purchase
"Well done by all! Thanks. "
100% rating 100 from Leslie, MI on Verified Purchase
"Ross and Rigo did an excellent job with the removal and installation of our furnace. Not an easy task when dealing with the death stairs to our Michigan basement. They were very courteous, kept things tidy, explained everything when they were through, and had the work completed more quickly than I expected. Once again, great service from Applegate!"
100% rating 100 from East Lansing, MI on Verified Purchase
"We have always had good luck with your furnaces and air conditioners and your technician, Chris, who provided today's service always does a tremendous job. We request his service every time."
100% rating 100 from Haslett, MI on Verified Purchase
"I can't ask for more! :)"
(454 Remaining)