98.445660907995 100
4.9

2,359 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,359 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,317 out of 2,347 said yes

Q: Were we able to respond to your needs in a timely manner?

2,270 out of 2,342 said yes

Q: Did the salesperson understand and meet your needs?

464 out of 467 said yes

Q: Was the work performed to your satisfaction?

461 out of 466 said yes

Q: Was the work area left neat and clean?

2,318 out of 2,342 said yes

Q: Would you use our company again and recommend us to others?

2,290 out of 2,311 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,648 out of 1,833 gave 5 stars

Q: Please rate your overall experience with our company:

2,014 out of 2,258 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,771 out of 1,860 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,739 out of 1,851 gave 5 stars

Q: Overall experience with the Service Technician:

1,719 out of 1,835 gave 5 stars