98.390813892371 100
4.9

2,943 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,943 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,854 out of 2,912 said yes

Q: Were we able to respond to your needs in a timely manner?

2,798 out of 2,909 said yes

Q: Did the salesperson understand and meet your needs?

580 out of 596 said yes

Q: Was the work performed to your satisfaction?

575 out of 597 said yes

Q: Was the work area left neat and clean?

2,854 out of 2,909 said yes

Q: Would you use our company again and recommend us to others?

2,841 out of 2,880 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,062 out of 2,267 gave 5 stars

Q: Please rate your overall experience with our company:

2,518 out of 2,815 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,196 out of 2,297 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,152 out of 2,285 gave 5 stars

Q: Overall experience with the Service Technician:

2,129 out of 2,266 gave 5 stars