Customer Reviews for Applegate Home Comfort

Applegate Home Comfort

4.9

4,127 reviews since July, 2013

(517) 337-7700 · applegatehomecomfort.com
Okemos, MI 48864

Consumer Review Summary

4,127 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,978 out of 4,083 said yes

Q: Were we able to respond to your needs in a timely manner?

3,856 out of 4,082 said yes

Q: Did the salesperson understand and meet your needs?

919 out of 974 said yes

Q: Was the work performed to your satisfaction?

920 out of 971 said yes

Q: Was the work area left neat and clean?

3,955 out of 4,078 said yes

Q: Would you use our company again and recommend us to others?

3,965 out of 4,041 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,810 out of 3,051 gave 5 stars

Q: Please rate your overall experience with our company:

3,580 out of 3,973 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,959 out of 3,087 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,907 out of 3,071 gave 5 stars

Q: Overall experience with the Service Technician:

2,873 out of 3,042 gave 5 stars

	100% rating 100 by E.E. from East Lansing, MI on 07/26/21 Verified Purchase "Cory did a good job offering the best product while meeting our budgetary needs. He was flexible, professional, and timely. The installation crew was also great--they worked with other people to install cleanly and professionally."
	100% rating 100 by B.C. from Charlotte, MI on 07/24/21 Verified Purchase "Most impressed after speaking with installers who did work for the neighbor. They were very professional and knowledgeable and polite and friendly."
	100% rating 100 by D.P. from Okemos, MI on 07/20/21 Verified Purchase "Applegate Home Comfort is trustworthy. Honest and Corey is awesome and does very good work. I love Applegate Home Comfort. "
	100% rating 100 by C.A. from Lansing, MI on 07/19/21 Verified Purchase "Chris is amazing! Above and beyond. Speaks highly for your organization to have an employee of his caliber take care of our needs. Thanks! "
	100% rating 100 by F.B. from Farmington Hills, MI on 07/17/21 Verified Purchase "Great technicians who come to the house. I trust them totally in my home."
	100% rating 100 by M.G. from Grand Ledge, MI on 07/17/21 Verified Purchase "Always impressed with your Technicians. Super nice and courteous. "
	100% rating 100 by S.F. from Howell, MI on 07/14/21 Verified Purchase "Our service tech Dominik was very helpful with providing tips on how we can make our system be more efficient and our dogs loved him! Thank you "
	100% rating 100 by R.P. from East Lansing, MI on 07/14/21 Verified Purchase "Corey is an excellent representative of your company."
	100% rating 100 by D.J. from Mason, MI on 07/14/21 Verified Purchase "Applegate has always been good to us for all our furnace and AC installs. Waylon (service tech) is superb. He is a primary reason we continue with Applegate. He is thorough, expert at his work, and has a wonderful demeanor. For our maintenance and all other needs, we only ask for him."
	100% rating 100 by J.S. from Linden, MI on 07/14/21 Verified Purchase "Dominik was awesome. He answered so many questions and was very knowledgeable."

(1,170 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS