VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Applegate Home Comfort
98.617308290962 100
5

1,154 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,154 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,146 out of 1,149 said yes

Q: Were we able to respond to your needs in a timely manner?

1,135 out of 1,150 said yes

Q: Did the salesperson understand and meet your needs?

298 out of 299 said yes

Q: Was the work performed to your satisfaction?

294 out of 298 said yes

Q: Was the work area left neat and clean?

1,147 out of 1,149 said yes

Q: Would you use our company again and recommend us to others?

1,127 out of 1,138 said yes

Q: Courtesy and professionalism of our Phone Representatives:

748 out of 830 gave 5 stars

Q: Please rate your overall experience with our company:

1,001 out of 1,119 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

797 out of 839 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

788 out of 838 gave 5 stars

Q: Overall experience with the Service Technician:

782 out of 828 gave 5 stars

FEATURED COMMENTS
100% rating 100 from East Lansing, MI on Verified Purchase
"So far, so good. Everything is working fine! I appreciate the call that you had an opening one week before scheduled. "
100% rating 100 from East Lansing, MI on Verified Purchase
"Waylon was terrific! Very professional and knowledgeable. Thank you for timely service "
100% rating 100 from Webberville, MI on Verified Purchase
"We are very pleased with the mini-splits. We were impressed by the installers' diligence and really appreciate the nice job they did on the outside. "
100% rating 100 from Grand Ledge, MI on Verified Purchase
"Everything was great!!!"
100% rating 100 from East Lansing, MI on Verified Purchase
"We are amazed by the way our new system keeps a steady temperature and even humidity in our home at a higher setting than we ever used in the past. We are so pleased with the recommendations of our salesman, especially his recommendation to have the ducts cleaned and to choose the best unit because it really was the best value."
100% rating 100 from Williamston, MI on Verified Purchase
"When we need services, your company is always there. Quick and efficient."
100% rating 100 from Lansing, MI on Verified Purchase
"Corey always does an excellent job."
100% rating 100 from Holt, MI on Verified Purchase
"Chris was great. He explained everything in terms that I could understand and was friendly and patient. My husband and I were always very satisfied with your service. "
100% rating 100 from Carson City, MI on Verified Purchase
"We have been very happy with the products and services your company provides."
100% rating 100 from Holt, MI on Verified Purchase
"Joe was very professional and answered all my questions."
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