98.536299765808 100
5

1,524 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,524 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,513 out of 1,517 said yes

Q: Were we able to respond to your needs in a timely manner?

1,498 out of 1,518 said yes

Q: Did the salesperson understand and meet your needs?

342 out of 343 said yes

Q: Was the work performed to your satisfaction?

338 out of 342 said yes

Q: Was the work area left neat and clean?

1,509 out of 1,516 said yes

Q: Would you use our company again and recommend us to others?

1,476 out of 1,491 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,032 out of 1,149 gave 5 stars

Q: Please rate your overall experience with our company:

1,314 out of 1,472 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,104 out of 1,160 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,082 out of 1,156 gave 5 stars

Q: Overall experience with the Service Technician:

1,072 out of 1,146 gave 5 stars