98.418063183589 100
4.9

2,530 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,530 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,467 out of 2,511 said yes

Q: Were we able to respond to your needs in a timely manner?

2,422 out of 2,505 said yes

Q: Did the salesperson understand and meet your needs?

493 out of 503 said yes

Q: Was the work performed to your satisfaction?

495 out of 503 said yes

Q: Was the work area left neat and clean?

2,471 out of 2,503 said yes

Q: Would you use our company again and recommend us to others?

2,451 out of 2,478 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,768 out of 1,959 gave 5 stars

Q: Please rate your overall experience with our company:

2,160 out of 2,419 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,895 out of 1,986 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,861 out of 1,976 gave 5 stars

Q: Overall experience with the Service Technician:

1,839 out of 1,960 gave 5 stars