VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Applegate Home Comfort
98.353115249767 100
4.9

3,717 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,717 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,587 out of 3,676 said yes

Q: Were we able to respond to your needs in a timely manner?

3,491 out of 3,674 said yes

Q: Did the salesperson understand and meet your needs?

798 out of 846 said yes

Q: Was the work performed to your satisfaction?

803 out of 846 said yes

Q: Would you use our company again and recommend us to others?

3,575 out of 3,642 said yes

Q: Was the work area left neat and clean?

3,568 out of 3,671 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,553 out of 2,779 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,694 out of 2,811 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,646 out of 2,798 gave 5 stars

Q: Overall experience with the Service Technician:

2,616 out of 2,774 gave 5 stars

Q: Please rate your overall experience with our company:

3,214 out of 3,572 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pinckney, MI on Verified Purchase
"Everyone, from Mike, who did the estimate, to Dawn, who provided the follow-up, was great. Super company!"
100% rating 100 from Bath, MI on Verified Purchase
"The salesperson was not pushy. He presented the facts and made informed comments. Dawn was always polite, helpful, and knowledgeable. We are very pleased with our decision to purchase a new furnace. Thank you."
100% rating 100 from Lansing, MI on Verified Purchase
"Excellent service and installation."
100% rating 100 from Williamston, MI on Verified Purchase
"Could not be more pleased with the Excellent people we deal with and the product at Applegate. Applegate is Awesome!!!"
100% rating 100 from Lansing, MI on Verified Purchase
"The work done by your installers was marked by precision, attention to detail, and responsiveness that gave me a high degree of confidence in the result of the installation. Also, every contact I have made with Applegate personnel provided me with information and useful answers to my inquiries. Their all-around customer orientation has been most welcome."
100% rating 100 from Whitmore Lake, MI on Verified Purchase
"Salesperson, Mike, was amazing, knowledgeable, thorough, and answered all my questions. He made good recommendations and didn’t pressure me for a “quick sale”. Very satisfied with the whole process. "
100% rating 100 from Lansing, MI on Verified Purchase
"Everyone I worked with did a great job."
100% rating 100 from Lansing, MI on Verified Purchase
"We are so grateful for your services and how courteous Terry, Brad, and Thad all were in a time where we thought it would take a while to have heat again. Applegate is an amazing company. Thank you."
100% rating 100 from Haslett, MI on Verified Purchase
"Always helpful and timely!"
100% rating 100 from Okemos, MI on Verified Purchase
"We couldn't be happier with our new furnace, air cleaner, and whole-home humidifier or with the professionalism of everyone in your company. Will definitely recommend you to friends and neighbors."
(1,034 Remaining)