98.377765272746 100
4.9

3,390 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,390 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,276 out of 3,353 said yes

Q: Were we able to respond to your needs in a timely manner?

3,204 out of 3,350 said yes

Q: Did the salesperson understand and meet your needs?

689 out of 723 said yes

Q: Was the work performed to your satisfaction?

689 out of 723 said yes

Q: Was the work area left neat and clean?

3,268 out of 3,348 said yes

Q: Would you use our company again and recommend us to others?

3,262 out of 3,320 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,363 out of 2,580 gave 5 stars

Q: Please rate your overall experience with our company:

2,919 out of 3,250 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,502 out of 2,610 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,457 out of 2,599 gave 5 stars

Q: Overall experience with the Service Technician:

2,429 out of 2,577 gave 5 stars