98.473572798836 100
4.9

1,794 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,794 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,779 out of 1,785 said yes

Q: Were we able to respond to your needs in a timely manner?

1,758 out of 1,783 said yes

Q: Did the salesperson understand and meet your needs?

370 out of 371 said yes

Q: Was the work performed to your satisfaction?

366 out of 370 said yes

Q: Was the work area left neat and clean?

1,775 out of 1,783 said yes

Q: Would you use our company again and recommend us to others?

1,735 out of 1,754 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,231 out of 1,375 gave 5 stars

Q: Please rate your overall experience with our company:

1,540 out of 1,724 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,330 out of 1,398 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,302 out of 1,392 gave 5 stars

Q: Overall experience with the Service Technician:

1,295 out of 1,382 gave 5 stars