98.413650763176 100
4.9

2,472 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,472 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,416 out of 2,457 said yes

Q: Were we able to respond to your needs in a timely manner?

2,370 out of 2,451 said yes

Q: Did the salesperson understand and meet your needs?

487 out of 495 said yes

Q: Was the work performed to your satisfaction?

486 out of 494 said yes

Q: Was the work area left neat and clean?

2,419 out of 2,450 said yes

Q: Would you use our company again and recommend us to others?

2,395 out of 2,421 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,723 out of 1,914 gave 5 stars

Q: Please rate your overall experience with our company:

2,110 out of 2,365 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,850 out of 1,941 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,817 out of 1,931 gave 5 stars

Q: Overall experience with the Service Technician:

1,796 out of 1,915 gave 5 stars