98.371458025689 100
4.9

4,305 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

4,305 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

4,149 out of 4,258 said yes

Q: Were we able to respond to your needs in a timely manner?

4,016 out of 4,259 said yes

Q: Did the salesperson understand and meet your needs?

982 out of 1,041 said yes

Q: Was the work performed to your satisfaction?

982 out of 1,037 said yes

Q: Was the work area left neat and clean?

4,125 out of 4,253 said yes

Q: Would you use our company again and recommend us to others?

4,130 out of 4,212 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,914 out of 3,158 gave 5 stars

Q: Please rate your overall experience with our company:

3,748 out of 4,150 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,066 out of 3,195 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,013 out of 3,178 gave 5 stars

Q: Overall experience with the Service Technician:

2,978 out of 3,150 gave 5 stars