VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Applegate Home Comfort
98.390813892371 100
4.9

2,943 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,943 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,854 out of 2,912 said yes

Q: Were we able to respond to your needs in a timely manner?

2,798 out of 2,909 said yes

Q: Did the salesperson understand and meet your needs?

580 out of 596 said yes

Q: Was the work performed to your satisfaction?

575 out of 597 said yes

Q: Was the work area left neat and clean?

2,854 out of 2,909 said yes

Q: Would you use our company again and recommend us to others?

2,841 out of 2,880 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,062 out of 2,267 gave 5 stars

Q: Please rate your overall experience with our company:

2,518 out of 2,815 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,196 out of 2,297 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,152 out of 2,285 gave 5 stars

Q: Overall experience with the Service Technician:

2,129 out of 2,266 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from East Lansing, MI on Verified Purchase
"I appreciate your employees and trust their advice. "
100% rating 100 from New Hudson, MI on Verified Purchase
"Applegate did an outstanding job."
100% rating 100 from Howell, MI on Verified Purchase
"I was very satisfied with your service and all the people who helped me. Thank you!"
100% rating 100 from Owosso, MI on Verified Purchase
"Thank you for providing great service with a smile."
100% rating 100 from Lansing, MI on Verified Purchase
"We are very happy that we chose Applegate for our new furnace, air conditioner, and water heater. Your consultant Nate was awesome. He explained everything and is the main reason why we chose to go with you. After talking to him, we canceled the other 3 companies that we were going to talk to. The guys who installed everything, both named Brad, were also awesome. They were quick, thorough and professional and took the time to answer all of our questions. We would definitely recommend Applegate to anybody looking for any of these services."
100% rating 100 from Brighton, MI on Verified Purchase
"Great company with a great product!"
94% rating 100 from Howell, MI on Verified Purchase
"Awesome tech, had the experience to work on my Daiken furnace."
100% rating 100 from Charlotte, MI on Verified Purchase
"Didn't know what we were missing out on till we experienced the new high-efficiency Daikin furnace. It's so quiet! Love the thermostat too. Large digital readout tells the temperature at a glance and it emits a soft red glow when the furnace is operating. We have great expectations for the new Daikin air conditioner next summer. We entrusted our comfort to Applegate and they exceeded our expectations at every level of service. We'll be sure to share our experience with family and friends. Keep up the good work."
100% rating 100 from Holt, MI on Verified Purchase
"The tech was very courteous. "
100% rating 100 from Plymouth, MI on Verified Purchase
"The service and integrity to always do the right thing for the customer are beyond reproach. "
(971 Remaining)