98.467608335513 100
4.9

5,451 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

5,451 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

5,253 out of 5,404 said yes

Q: Were we able to respond to your needs in a timely manner?

5,070 out of 5,409 said yes

Q: Did the salesperson understand and meet your needs?

1,122 out of 1,193 said yes

Q: Was the work performed to your satisfaction?

1,127 out of 1,189 said yes

Q: Would you use our company again and recommend us to others?

5,262 out of 5,358 said yes

Q: Was the work area left neat and clean?

5,238 out of 5,401 said yes

Q: Courtesy and professionalism of our Phone Representatives:

3,879 out of 4,151 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,036 out of 4,186 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,979 out of 4,172 gave 5 stars

Q: Overall experience with the Service Technician:

3,929 out of 4,130 gave 5 stars

Q: Please rate your overall experience with our company:

4,807 out of 5,283 gave 5 stars