98.495209882768 100
4.9

1,882 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,882 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,866 out of 1,873 said yes

Q: Were we able to respond to your needs in a timely manner?

1,846 out of 1,871 said yes

Q: Did the salesperson understand and meet your needs?

385 out of 386 said yes

Q: Was the work performed to your satisfaction?

381 out of 385 said yes

Q: Was the work area left neat and clean?

1,861 out of 1,869 said yes

Q: Would you use our company again and recommend us to others?

1,823 out of 1,842 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,295 out of 1,446 gave 5 stars

Q: Please rate your overall experience with our company:

1,615 out of 1,807 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,399 out of 1,470 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,370 out of 1,464 gave 5 stars

Q: Overall experience with the Service Technician:

1,362 out of 1,453 gave 5 stars