Customer Reviews for Applegate Home Comfort

Applegate Home Comfort

4.9

4,305 reviews since July, 2013

(517) 337-7700 · applegatehomecomfort.com
Okemos, MI 48864

Consumer Review Summary

4,305 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

4,149 out of 4,258 said yes

Q: Were we able to respond to your needs in a timely manner?

4,016 out of 4,259 said yes

Q: Did the salesperson understand and meet your needs?

982 out of 1,041 said yes

Q: Was the work performed to your satisfaction?

982 out of 1,037 said yes

Q: Was the work area left neat and clean?

4,125 out of 4,253 said yes

Q: Would you use our company again and recommend us to others?

4,130 out of 4,212 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,914 out of 3,158 gave 5 stars

Q: Please rate your overall experience with our company:

3,748 out of 4,150 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,066 out of 3,195 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,013 out of 3,178 gave 5 stars

Q: Overall experience with the Service Technician:

2,978 out of 3,150 gave 5 stars

	100% rating 100 by T.B. from Howell, MI on 10/14/21 Verified Purchase "We will certainly let our friends know of Applegate Home Comfort."
	100% rating 100 by M.M. from Lansing, MI on 10/10/21 Verified Purchase "I am extremely pleased with Applegate Home Comfort and in particular, all of the friendly and helpful people who work there. My experience has been very positive."
	100% rating 100 by L.B. from Lansing, MI on 10/10/21 Verified Purchase "Everyone was very nice, polite, courteous, and hardworking. Nate, our salesperson, is one main reason we went with your company."
	100% rating 100 by J.B. from East Lansing, MI on 10/10/21 Verified Purchase "We were satisfied with everyone from salesman through service. Everyone was neat and courteous. Also, the office staff was helpful and professional."
	100% rating 100 by C.M. from Lansing, MI on 09/28/21 Verified Purchase "Had a leaking issue with hot water heater (which I had not reported yet) and technician knew right away what the issue was and replaced the relief valve before doing maintenance agreement. "
	89% rating 100 by C.W. from Williamston, MI on 09/27/21 Verified Purchase "Cory was excellent."
	100% rating 100 by C.A. from Okemos, MI on 09/27/21 Verified Purchase "Jason also explained what he was doing and why. This helps me plan rewiring for our next cleaning years ahead."
	100% rating 100 by K.T. from Lansing, MI on 09/27/21 Verified Purchase "I like that they cover their shoes after going in and out."
	100% rating 100 by S.W. from East Lansing, MI on 09/23/21 Verified Purchase "Superior customer service. Excellent and efficient work ethic. Friendly, patient, and courteous to our home, and family. I am so appreciative! Thank you! "
	100% rating 100 by P.S. from Howell, MI on 09/22/21 Verified Purchase "Keep up the good work Mike."

(1,247 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS