98.517936175169 100
5

2,036 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,036 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,019 out of 2,027 said yes

Q: Were we able to respond to your needs in a timely manner?

1,999 out of 2,025 said yes

Q: Did the salesperson understand and meet your needs?

409 out of 410 said yes

Q: Was the work performed to your satisfaction?

405 out of 409 said yes

Q: Was the work area left neat and clean?

2,012 out of 2,021 said yes

Q: Would you use our company again and recommend us to others?

1,973 out of 1,992 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,413 out of 1,573 gave 5 stars

Q: Please rate your overall experience with our company:

1,749 out of 1,953 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,519 out of 1,597 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,491 out of 1,591 gave 5 stars

Q: Overall experience with the Service Technician:

1,475 out of 1,574 gave 5 stars