98.391078663065 100
4.9

2,817 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,817 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,734 out of 2,788 said yes

Q: Were we able to respond to your needs in a timely manner?

2,683 out of 2,786 said yes

Q: Did the salesperson understand and meet your needs?

549 out of 563 said yes

Q: Was the work performed to your satisfaction?

547 out of 564 said yes

Q: Was the work area left neat and clean?

2,738 out of 2,785 said yes

Q: Would you use our company again and recommend us to others?

2,723 out of 2,758 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,976 out of 2,177 gave 5 stars

Q: Please rate your overall experience with our company:

2,407 out of 2,695 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,105 out of 2,206 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,066 out of 2,196 gave 5 stars

Q: Overall experience with the Service Technician:

2,046 out of 2,178 gave 5 stars