98.38398336963 100
4.9

3,614 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,614 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,492 out of 3,575 said yes

Q: Were we able to respond to your needs in a timely manner?

3,406 out of 3,573 said yes

Q: Did the salesperson understand and meet your needs?

742 out of 783 said yes

Q: Was the work performed to your satisfaction?

747 out of 783 said yes

Q: Was the work area left neat and clean?

3,477 out of 3,570 said yes

Q: Would you use our company again and recommend us to others?

3,482 out of 3,542 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,517 out of 2,741 gave 5 stars

Q: Please rate your overall experience with our company:

3,125 out of 3,470 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,658 out of 2,773 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,610 out of 2,760 gave 5 stars

Q: Overall experience with the Service Technician:

2,580 out of 2,736 gave 5 stars