98.617308290962 100
5

1,154 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,154 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,146 out of 1,149 said yes

Q: Were we able to respond to your needs in a timely manner?

1,135 out of 1,150 said yes

Q: Did the salesperson understand and meet your needs?

298 out of 299 said yes

Q: Was the work performed to your satisfaction?

294 out of 298 said yes

Q: Was the work area left neat and clean?

1,147 out of 1,149 said yes

Q: Would you use our company again and recommend us to others?

1,127 out of 1,138 said yes

Q: Courtesy and professionalism of our Phone Representatives:

748 out of 830 gave 5 stars

Q: Please rate your overall experience with our company:

1,001 out of 1,119 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

797 out of 839 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

788 out of 838 gave 5 stars

Q: Overall experience with the Service Technician:

782 out of 828 gave 5 stars