98.49990963311 100
4.9

1,965 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

1,965 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,948 out of 1,956 said yes

Q: Were we able to respond to your needs in a timely manner?

1,928 out of 1,954 said yes

Q: Did the salesperson understand and meet your needs?

387 out of 388 said yes

Q: Was the work performed to your satisfaction?

383 out of 387 said yes

Q: Was the work area left neat and clean?

1,942 out of 1,951 said yes

Q: Would you use our company again and recommend us to others?

1,904 out of 1,923 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,372 out of 1,527 gave 5 stars

Q: Please rate your overall experience with our company:

1,691 out of 1,889 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,476 out of 1,550 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,447 out of 1,544 gave 5 stars

Q: Overall experience with the Service Technician:

1,435 out of 1,530 gave 5 stars