98.366615538906 100
4.9

4,056 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

4,056 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,912 out of 4,012 said yes

Q: Were we able to respond to your needs in a timely manner?

3,797 out of 4,011 said yes

Q: Did the salesperson understand and meet your needs?

888 out of 941 said yes

Q: Was the work performed to your satisfaction?

892 out of 939 said yes

Q: Would you use our company again and recommend us to others?

3,902 out of 3,975 said yes

Q: Was the work area left neat and clean?

3,890 out of 4,007 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,778 out of 3,016 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,926 out of 3,052 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,875 out of 3,037 gave 5 stars

Q: Overall experience with the Service Technician:

2,840 out of 3,007 gave 5 stars

Q: Please rate your overall experience with our company:

3,519 out of 3,905 gave 5 stars