98.363198837667 100
4.9

3,949 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,949 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,808 out of 3,905 said yes

Q: Were we able to respond to your needs in a timely manner?

3,695 out of 3,904 said yes

Q: Did the salesperson understand and meet your needs?

846 out of 899 said yes

Q: Was the work performed to your satisfaction?

852 out of 898 said yes

Q: Was the work area left neat and clean?

3,790 out of 3,902 said yes

Q: Would you use our company again and recommend us to others?

3,799 out of 3,869 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,720 out of 2,954 gave 5 stars

Q: Please rate your overall experience with our company:

3,422 out of 3,801 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,864 out of 2,987 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,816 out of 2,973 gave 5 stars

Q: Overall experience with the Service Technician:

2,782 out of 2,945 gave 5 stars