98.331023331023 100
4.9

3,096 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,096 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,993 out of 3,063 said yes

Q: Were we able to respond to your needs in a timely manner?

2,933 out of 3,061 said yes

Q: Did the salesperson understand and meet your needs?

629 out of 656 said yes

Q: Was the work performed to your satisfaction?

628 out of 657 said yes

Q: Was the work area left neat and clean?

2,993 out of 3,061 said yes

Q: Would you use our company again and recommend us to others?

2,980 out of 3,031 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,146 out of 2,358 gave 5 stars

Q: Please rate your overall experience with our company:

2,650 out of 2,966 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,283 out of 2,387 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,239 out of 2,377 gave 5 stars

Q: Overall experience with the Service Technician:

2,214 out of 2,357 gave 5 stars