98.500377263581 100
5

5,667 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

5,667 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

5,467 out of 5,619 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

5,264 out of 5,623 said yes

Q: Did the salesperson understand and meet your needs?

1,163 out of 1,236 said yes

Q: Was the work performed to your satisfaction?

1,169 out of 1,232 said yes

Q: Would you use our company again and recommend us to others?

5,475 out of 5,572 gave 5 stars

Q: Was the work area left neat and clean?

5,448 out of 5,614 said yes

Q: Courtesy and professionalism of our Phone Representatives:

4,046 out of 4,322 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,206 out of 4,358 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

4,147 out of 4,343 gave 5 stars

Q: Overall experience with the Service Technician:

4,094 out of 4,297 gave 5 stars

Q: Please rate your overall experience with our company:

5,012 out of 5,496 gave 5 stars