98.534006583719 100
5

2,123 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

2,123 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,101 out of 2,114 said yes

Q: Were we able to respond to your needs in a timely manner?

2,081 out of 2,110 said yes

Q: Did the salesperson understand and meet your needs?

420 out of 421 said yes

Q: Was the work performed to your satisfaction?

416 out of 420 said yes

Q: Was the work area left neat and clean?

2,097 out of 2,108 said yes

Q: Would you use our company again and recommend us to others?

2,061 out of 2,080 said yes

Q: Courtesy and professionalism of our Phone Representatives:

1,483 out of 1,647 gave 5 stars

Q: Please rate your overall experience with our company:

1,824 out of 2,036 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,593 out of 1,673 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,562 out of 1,665 gave 5 stars

Q: Overall experience with the Service Technician:

1,547 out of 1,649 gave 5 stars