98.333271705369 100
4.9

3,224 reviews since July, 2013

Applegate Home Comfort
517-337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,224 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,114 out of 3,190 said yes

Q: Were we able to respond to your needs in a timely manner?

3,054 out of 3,188 said yes

Q: Did the salesperson understand and meet your needs?

655 out of 688 said yes

Q: Was the work performed to your satisfaction?

656 out of 689 said yes

Q: Was the work area left neat and clean?

3,110 out of 3,187 said yes

Q: Would you use our company again and recommend us to others?

3,101 out of 3,158 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,238 out of 2,452 gave 5 stars

Q: Please rate your overall experience with our company:

2,764 out of 3,089 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,377 out of 2,482 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,331 out of 2,471 gave 5 stars

Q: Overall experience with the Service Technician:

2,304 out of 2,450 gave 5 stars