98.353115249767 100
4.9

3,717 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

3,717 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,587 out of 3,676 said yes

Q: Were we able to respond to your needs in a timely manner?

3,491 out of 3,674 said yes

Q: Did the salesperson understand and meet your needs?

798 out of 846 said yes

Q: Was the work performed to your satisfaction?

803 out of 846 said yes

Q: Would you use our company again and recommend us to others?

3,575 out of 3,642 said yes

Q: Was the work area left neat and clean?

3,568 out of 3,671 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,553 out of 2,779 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,694 out of 2,811 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,646 out of 2,798 gave 5 stars

Q: Overall experience with the Service Technician:

2,616 out of 2,774 gave 5 stars

Q: Please rate your overall experience with our company:

3,214 out of 3,572 gave 5 stars