98.352102864772 100
4.9

4,127 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

4,127 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,978 out of 4,083 said yes

Q: Were we able to respond to your needs in a timely manner?

3,856 out of 4,082 said yes

Q: Did the salesperson understand and meet your needs?

919 out of 974 said yes

Q: Was the work performed to your satisfaction?

920 out of 971 said yes

Q: Was the work area left neat and clean?

3,955 out of 4,078 said yes

Q: Would you use our company again and recommend us to others?

3,965 out of 4,041 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,810 out of 3,051 gave 5 stars

Q: Please rate your overall experience with our company:

3,580 out of 3,973 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,959 out of 3,087 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,907 out of 3,071 gave 5 stars

Q: Overall experience with the Service Technician:

2,873 out of 3,042 gave 5 stars