VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kappler Mechanical
99.273653787648 100
5

908 reviews since April, 2014

Kappler Mechanical
(720) 929-1680 ·
Broomfield, CO 80020

Consumer Review Summary

908 reviews since April, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kappler Mechanical. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

749 out of 750 said yes

Q: Were we able to respond to your needs in a timely manner?

746 out of 750 said yes

Q: Did the salesperson understand and meet your needs?

579 out of 580 said yes

Q: Did the technician understand and meet your needs?

168 out of 169 said yes

Q: Was the work performed to your satisfaction?

735 out of 740 said yes

Q: Was the work area left neat and clean?

736 out of 739 said yes

Q: Courtesy and professionalism of our Phone Representatives:

146 out of 158 gave 5 stars

Q: Would you use our company again and recommend us to others?

730 out of 733 said yes

Q: Timeliness in responding to your needs:

141 out of 158 gave 5 stars

Q: Please rate your overall experience with our company:

830 out of 859 gave 5 stars

Q: Condition of the work area after job completion:

149 out of 156 gave 5 stars

Q: How likely would you be to use our company again?

149 out of 157 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

144 out of 158 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 155 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

150 out of 156 gave 5 stars

Q: Overall experience with the Service Technician:

151 out of 156 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Louisville, CO on Verified Purchase
"Great job, Team Kappler!"
100% rating 100 from Denver, CO on Verified Purchase
"Brent was very informative, answered all our questions, explained the products, and how they worked, and compared them to other products we had in mind. The immediate estimate and resulting price made the package complete. The installers were clean, polite, informative, timely and they made every effort to make our home a success for us and them. They really cared that we were pleased with the final product. Great installers. They earned Keppler a great rep. "
100% rating 100 from Lafayette, CO on Verified Purchase
"Brent is really excellent at his job. "
100% rating 100 from Arvada, CO on Verified Purchase
"As always the company and crew did an excellent job. Thank you. "
100% rating 100 from Denver, CO on Verified Purchase
"Brent was thoughtful, knowledgeable, informative, personable, fair, communicative, patient, and a true pleasure to discuss options with. I appreciated, was impressed by, and valued his insights, thoroughness, professionalism, and advice."
100% rating 100 from Lakewood, CO on Verified Purchase
"Very impressed with everyone on the team--organized, hard-working, knowledgeable, efficient, and clean."
100% rating 100 from Denver, CO on Verified Purchase
"Excellent."
100% rating 100 from Denver, CO on Verified Purchase
"Great work and we appreciate the communication and work."
100% rating 100 from Westminster, CO on Verified Purchase
"Brent was fantastic! He was the only contractor to work with me about venting concerns and came up with a great solution."
100% rating 100 from Lakewood, CO on Verified Purchase
"Everyone was just great! Professional, courteous, knowledgeable, and wore booties, cleaned up, and left everything spotless! We were very impressed with the entire crew! We will definitely recommend your company and product to others! "
(331 Remaining)