VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kappler Mechanical
99.223829109725 100
5

1,054 reviews since April, 2014

Kappler Mechanical
(720) 929-1680 ยท
Broomfield, CO 80020

Consumer Review Summary

1,054 reviews since April, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kappler Mechanical. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

893 out of 894 said yes

Q: Were we able to respond to your needs in a timely manner?

892 out of 896 said yes

Q: Did the salesperson understand and meet your needs?

684 out of 687 said yes

Q: Did the technician understand and meet your needs?

207 out of 208 said yes

Q: Was the work performed to your satisfaction?

860 out of 867 said yes

Q: Was the work area left neat and clean?

861 out of 867 said yes

Q: Courtesy and professionalism of our Phone Representatives:

146 out of 158 gave 5 stars

Q: Would you use our company again and recommend us to others?

866 out of 870 said yes

Q: Timeliness in responding to your needs:

141 out of 158 gave 5 stars

Q: Please rate your overall experience with our company:

955 out of 994 gave 5 stars

Q: Condition of the work area after job completion:

149 out of 156 gave 5 stars

Q: How likely would you be to use our company again?

149 out of 157 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

144 out of 158 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 155 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

150 out of 156 gave 5 stars

Q: Overall experience with the Service Technician:

151 out of 156 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Denver, CO on Verified Purchase
"Thank you for the timely installation. One day! Will recommend you to our neighbors."
100% rating 100 from Arvada, CO on Verified Purchase
"Brent did an amazing job with our estimate! Kappler was the last company we were scheduled to get a quote from, and he went through the other estimates with me and reviewed the system specs. He really thought creatively about our install to get around some issues with existing duct sizing to allow us to fully electrify our home. I appreciate the time he took to understand our needs and answer my questions. Looking forward to the installation next week!"
100% rating 100 from Westminster, CO on Verified Purchase
"Brent was incredible! He went back and forth a lot to help us design the best system to meet our needs. He was very knowledgeable and patient with our many questions. Logan led the install team and communicated well to keep us updated on the install and even helped move the thermostat from the planned location to one we preferred. He was also great to work with! "
100% rating 100 from Boulder, CO on Verified Purchase
"Brent was great helping me understand what we needed, and Adrian and his install team were the best. "
100% rating 100 from Denver, CO on Verified Purchase
"Brent was great! By far the most thorough estimator I spoke to! "
100% rating 100 from Broomfield, CO on Verified Purchase
"Travis, Ulises, and Reben have all been great technicians. We really appreciate how friendly and helpful they are."
100% rating 100 from Boulder, CO on Verified Purchase
"Excellent service and reasonable pricing; satisfied customer."
100% rating 100 from Golden, CO on Verified Purchase
"Ulises was very thorough and explained everything he did. He was perfect."
100% rating 100 from Lakewood, CO on Verified Purchase
"You guys were great! Easy experience. Brent was up front and honest from the start and helped me learn a lot about what I was getting myself into with the new system, and understand the differences with quotes from other companies. Your expertise was evident, and I felt confident I was getting the most appropriate solution for my home."
100% rating 100 from Superior, CO on Verified Purchase
"Everything went super smoothly! Our sales person Kimm presented options and we had everything installed the same week. The install team was punctual, courteous and explained the process. They also made sure we were comfortable with operating the new system. I would definitely recommend Kappler!"
(393 Remaining)