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Summers & Zim's, Inc.
98.697300332946 100
5

6,732 reviews since August, 2014

Summers & Zim's, Inc.
(610) 593-5129 ยท
Atglen, PA 19310

Consumer Review Summary

6,732 reviews since August, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Summers & Zim's, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
4%

Survey Question Results

Q: Please rate your overall experience with our company:

5,367 out of 5,898 gave 5 stars

Q: When you called for service, was your call answered promptly?

1,450 out of 1,456 said yes

Q: Was the technician helpful and friendly?

6,217 out of 6,239 said yes

Q: When you called for service, was the call taker prompt, friendly and helpful?

5,013 out of 5,019 said yes

Q: How well did our office communicate with you while setting up your project?

178 out of 201 gave 5 stars

Q: Did he explain what needed fixed and the cost before he did the repair?

1,016 out of 1,096 said yes

Q: Did the technician have the knowledge needed to perform the required service?

4,988 out of 5,020 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Chester, PA on Verified Purchase
"The technician was very knowledgeable and explained the problem and solution in easily understood terms."
100% rating 100 from Glenmoore, PA on Verified Purchase
"I appreciate the great service and customer support of your company."
100% rating 100 from Oxford, PA on Verified Purchase
"Very pleased with the quality of work and the professionalism of the team at Summers and Zim's."
100% rating 100 from Kennett Square, PA on Verified Purchase
"Excellent service and technicians."
100% rating 100 from Coatesville, PA on Verified Purchase
"Great in every aspect. We highly recommend Summers and Zim's. Thank you! "
100% rating 100 from Downingtown, PA on Verified Purchase
"Best value in terms of equipment, knowledge, and price."
100% rating 100 from Honey Brook, PA on Verified Purchase
"Excellent service."
100% rating 100 from Wilmington, DE on Verified Purchase
"All the techs thus far have been knowledgable, skilled, focused, and courteous. Nothing that I would ask to be changed. "
100% rating 100 from Avondale, PA on Verified Purchase
"Always excellent service."
100% rating 100 from Cochranville, PA on Verified Purchase
"We can always rely on Summers and Zim's. Repair prices are always fair."
(2,527 Remaining)